Outstanding service from this Company. We received our tables and they are great quality. Excellent service from ordering right through to checking delivery to them being delivered. The delivery dr... See more
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Review summary
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Met by Vishal when we arrived at showroom. Very friendly and knowledgeable. Took time explaining various options and finally sorted out a great price once we decided on what we wanted. Highly recommen... See more
Company replied
I was unaware of certain things therefore had queries - the owner was kind enough to patiently tell me about various options. He seems very passionate about what he does and excels in this area as he... See more
Company replied
Superb service. Denelli has shown professionalism throughout our journey: helpful in answering our queries prior to placing the order, updating us regularly on the state of the order and providing us... See more
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Company details
Written by the company
For over 20 years, Denelli Italia has been helping customers create beautiful homes with premium furniture that combines exceptional craftsmanship, timeless design, and lasting comfort. We specialise in Italian-inspired sofas, dining furniture, bedroom furniture, and contemporary home furnishings, working with trusted European manufacturers who share our commitment to quality. Our collections feature luxurious Italian leathers, premium fabrics, solid hardwood frames, and carefully selected materials designed to provide years of enjoyment. Many of our furniture pieces are made to order, giving customers the freedom to choose from an extensive selection of colours, materials, and finishes to create furniture that perfectly suits their home and lifestyle. Our experienced team is passionate about delivering outstanding customer service from the moment you begin your search through to delivery and aftercare. We pride ourselves on offering honest advice, expert product knowledge, and a personal service that has earned the trust of thousands of customers over the past two decades. Thank you for choosing Denelli Italia. Every review helps us continue improving our service and gives future customers confidence when investing in quality furniture for their home.
Contact info
10 Tanners Drive, MK14 5BW, Milton Keynes, United Kingdom
- 01908 216200
- info@denelli.co.uk
- www.denelli.co.uk
4.8
Excellent
694 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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absolutely love my new Bubble Sofa
absolutely love my new Bubble Sofa! It arrived today, and I couldn't be happier. The craftsmanship is exceptional, and the quality is outstanding. It's beautifully made and looks far more expensive than it actually is.
I sent photos of it to several friends, and they all guessed it must have cost somewhere between £3,000 and £8,000. I even uploaded a picture to ChatGPT, which estimated it looked like a designer piece worth between £6,000 and £15,000. In reality, it cost just £1,200, making it incredible value for money.
The customer service was just as impressive as the product itself. Steve Stathers, the Consumer Advisor, responded to every one of my queries promptly, usually within a matter of hours. His communication and support throughout the process were excellent.
From the quality of the sofa to the excellent customer service, I couldn't be happier with my purchase. My luxury cloud ☁️ is finally home, and it was absolutely worth the wait. I would 100% recommend this company.
6 August 2026
Unprompted review
Reply from Denelli Italia
Thank you so much for such a fantastic review!
We're delighted to hear how much you love your new Bubble Sofa. “My luxury cloud is finally home” certainly made us smile! It's wonderful to hear that the design, craftsmanship and quality have exceeded your expectations, and that you feel you've received such great value for money.
We're equally pleased to hear about your experience with Steve. Providing helpful advice and keeping customers updated throughout their order is something we really value, and we'll make sure your lovely comments are passed on to him.
Thank you for your patience while waiting for your sofa, and for recommending Denelli Italia. We hope you enjoy your new Bubble Sofa for many years to come.
Denelli Italia
Not suitable for wheelchair users
Just looking for furniture so thought we would go to Danelli, unfortunately as my husband is in a wheelchair we had no access into the showroom as it was on the first floor and had no lift. To get into the building we would have to navigate a step.
No apology given only statement was "we have a clearance showroom you can have access to"
No thanks if you can't accommodate everyone then we don't want to give you our money!
5 August 2026
Unprompted review
Reply from Denelli Italia
Hi,
Thank you for taking the time to leave your feedback. We're genuinely sorry that your visit was disappointing.
Unfortunately, our main showroom is located on the first floor of the building, which does present accessibility limitations that are outside of our control. We completely understand how frustrating this must have been, and we're sorry that we weren't able to provide the experience you expected.
Our team offered access to our ground-floor clearance showroom as an alternative so we could still show you some of our furniture, but we appreciate that this wasn't what you had come to see.
Your comments are important to us, and we'll also use them to remind our team that situations like this should always be handled with empathy and a sincere apology.
We appreciate your feedback and are sorry we weren't able to welcome you properly on this occasion.
Kind regards,
The Denelli Italia Team
We were looking for a contemporary…
We were looking for a contemporary leather suite and all the out of town retail park sofa stores just did not have what we were looking for.
I came across Denelli Italia on the internet and wow! This is what we were looking for. The designs and collections are amazing. We were lucky that there was a sale on at the time so we placed our order with Visch who was very helpful and knew his stuff.
We put a deposit down on a two and three seater and were more than pleased with the items and at a sale price.
We were given a lead time but due to the trouble in the middle east it was delayed, not the fault of Denelli.
It was delivered today by Jewell Enterprises who were on time, efficient and unloaded, unpacked and placed the items where I wanted them and took away all the packaging. This extra service was called the "White Glove", which I paid for.
The suite is amazing in style and quality.
A call to Visch to say it had arrived and that we were very pleased with it and I asked how we should look after it. He recommended a leather cleaning kit they use in their showroom which is available at Amazon so I ordered it.
29 July 2026
Unprompted review
VEJAY and Veesh are both amazing at…
VEJAY and Veesh are both amazing at their job. The phone is always answered they said from the start there’s a 2 to 3 month wait which I appreciate other members of staff that I’ve spoken with no their jobs there’s no waffling fantastic
25 July 2026
Unprompted review
Their service is professional and…
Their service is professional and reliable. Very happy with their attention to detail.
14 July 2026
Unprompted review
Great customer service & quality furniture
Vejay was incredibly helpful from the moment we walked in. He quickly understood our needs and guided us to the perfect dining table and TV unit. We’ve been searching for weeks to furnish our new house and we’re so glad we found Denelli.
The quality of the goods is exceptional.
Would highly recommend visiting.
4 April 2026
Unprompted review
Sofa Review
I purchased two tailored-length 4 seater Romeo leather sofa from Deneli and, although it took about 4 months to arrive, l’m very happy with the sofas. They fit my living room perfectly, just as customised, and the coffee-coloured leather looks elegant and warm. The quality and finish met my expectations, making the wait worthwhile.
24 June 2026
Unprompted review
Problem with dining room table
Problem with dining room table, which had to be replaced twice.
Communication with customer service was good, but delivery from supplier was very slow, so problem ongoing for 18 months.
1 March 2026
Unprompted review
Reply from Denelli Italia
Thank you for taking the time to leave your review.
We're pleased to hear that you were happy with the communication and service you received from our team. We are, however, very sorry that the issue with your dining table took so long to fully resolve. We completely understand how frustrating this must have been, particularly given the need for two replacements.
Unfortunately, the replacement lead times from the manufacturer were longer than we would have liked, but we appreciate your patience while we worked with them to get the issue resolved.
Thank you again for your feedback and for your understanding throughout the process.
Denelli Italia
Excellent
We would like to say a big thank you to Vish and his delivery drivers, the furniture is beautiful and well worth the wait. Do not hesitate to order from them.
23 June 2026
Unprompted review
Reply from Denelli Italia
Thank you so much for your wonderful review.
We're delighted to hear that you love your new furniture and that you feel it was well worth the wait. Your kind words about Vish and our delivery team mean a great deal, and we'll be sure to pass on your thanks.
Thank you also for your recommendation. It gives future customers confidence when they hear about genuine experiences like yours.
Exceeded my expectations and pleased…
Exceeded my expectations and pleased with service of Denelli Italia in general, especially Vishal Kotecha.
28 May 2026
Unprompted review
Reply from Denelli Italia
Thank you so much for your wonderful review.
We're delighted to hear that we exceeded your expectations and that you were pleased with your experience at Denelli Italia. It means a great deal to us that you took the time to share your feedback.
A special thank you for your kind words about Vishal—they'll be very much appreciated. We pride ourselves on providing knowledgeable, personal service from the moment you enquire through to delivery.
Thank you again for choosing Denelli Italia. We hope you enjoy your furniture for many years to come, and we look forward to welcoming you back in the future.
Warm regards,
The Denelli Italia Team
TOP CLASS ITALIAN FURNITURE AND INSTALLATION
We are extremely happy with the service we received from Vish and Dragos .
Quality of the items we purchased are the highest standards.
Customer service care is exceptional.
Thank you very much.
Maria and Andrew
3 June 2026
Unprompted review
Reply from Denelli Italia
Thank you so much, Maria and Andrew, for your kind words.
It was an absolute pleasure helping you, and we're delighted to hear that you're so pleased with your furniture. Knowing that you're happy with both the quality of your purchase and the service you received from Vish and Dragos means a great deal to us.
We truly appreciate you taking the time to share your experience. We hope your new furniture brings you many years of enjoyment, and we look forward to welcoming you back to Denelli Italia in the future.
Warm regards,
Vish, Dragos & The Denelli Italia Team
We recently purchased an Italian dining…
We recently purchased an Italian dining table, the Tyron Keramik Dining Table, and are very pleased with the overall experience. The customer service team at Denelli Italia was helpful, responsive, and professional throughout the process. The delivery and installation company, DA Logistics, was also extremely accommodating and efficient.
The table itself is beautiful, exceptionally well-made, and offers excellent value for money. It has become a stunning addition to our home, and we are delighted with its quality and design.
The only minor downside was a slight delay in delivery. However, it still arrived in time to serve our purpose, and the quality of the product, along with the excellent service we received, more than made up for the wait.
Overall, it was a very positive experience, and we would happily recommend Denelli Italia and DA Logistics to others.
1 June 2026
Unprompted review
Reply from Denelli Italia
Thank you so much for your wonderful review.
We're delighted to hear that you're so pleased with your new Tyron Keramik Dining Table and that it has become such a beautiful addition to your home. It's great to know that our team looked after you throughout the process and that DA Logistics provided a smooth delivery and installation experience.
We also appreciate your understanding regarding the slight delivery delay. As many of our Italian collections are made to order, occasional delays can happen, but we're pleased everything arrived in time and that the quality of the table more than made up for the wait.
Thank you again for choosing Denelli Italia and for taking the time to share your experience. Your recommendation means a great deal to us, and we hope you enjoy your new dining table for many years to come.
Kind regards,
The Denelli Italia Team
Excellent product and company
Website was easy to use and Vejay was very helpful during the selection and decision making process.
Delivery team were excellent, careful and prompt.
The sofa was a modern design and well made with high quality leather.
Overall an excellent experience, delighted.
15 May 2026
Unprompted review
Reply from Denelli Italia
Thank you for such a lovely review!
We're delighted to hear you had such a positive experience with Denelli Italia, from choosing your sofa with Vejay through to the final delivery.
It's especially great to hear that you're pleased with the design, quality and leather finish of your new sofa. We'll also be sure to pass your kind comments on to Vejay and our delivery team.
Thank you again for choosing Denelli Italia, and we hope you enjoy your new sofa for many years to come.
Denelli Italia
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff.
The Alba sofa bed is absolutely fantastic, combines the recliner comfort with a very comfortable bed.
Delivered and assembled.
Highly recommend.
28 April 2026
Unprompted review
Reply from Denelli Italia
Thank you for the fantastic review and recommendation!
We're delighted to hear you're so pleased with your Alba sofa bed and that you're enjoying both the recliner comfort and the sofa bed function.
It's also great to hear that you found our team helpful and knowledgeable, and that everything went smoothly with the delivery and assembly.
Thank you for choosing Denelli Italia, and we hope you enjoy your new sofa for many years to come.
Denelli Italia
Superb service
Superb service. Denelli has shown professionalism throughout our journey: helpful in answering our queries prior to placing the order, updating us regularly on the state of the order and providing us with a loan sofa as we had guests over the festive period (and our sofas were not ready yet). The quality of the sofa is very good, confirming that the Italian products are worth the price. Also the delivery service was good. We couldn't be happier with our choice!
9 January 2026
Unprompted review
Reply from Denelli Italia
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience with us from start to finish.
Providing regular updates and support throughout the process is very important to us, so we’re especially pleased that the temporary loan sofa helped over the festive period while you awaited delivery.
It’s fantastic to hear that you’re happy with the quality of your new sofa and the delivery service too. Thank you again for choosing Denelli — we truly appreciate your kind words and support. Enjoy your beautiful new furniture
Good experience
Staff member, Vishal gave us very good support and guidance in our selection of materials for a chosen sofa.
23 April 2026
Unprompted review
Reply from Denelli Italia
Thank you for your kind words. We’re delighted to hear you had a great experience with our team and love your new furniture. We truly appreciate your support and hope to welcome you back again soon.
No nonsense and get the job done!
Steve was extremely helpful, we looked around everywhere for a certain chair and couldn't find it but denelli italia had it and was priced very competitively. Fast and efficient business. All in all, happy customers.
17 April 2026
Unprompted review
Reply from Denelli Italia
Thank you for your wonderful feedback. We’re delighted to hear Steve was able to help you find the exact chair you were looking for and that you were pleased with both the pricing and service. We always aim to provide a fast, efficient, and straightforward experience, so it’s great to know we delivered.
We truly appreciate your support and hope you enjoy your new furniture for many years to come.
“I purchased a corner sofa from this…
“I purchased a corner sofa from this company , and I was truly impressed. The customer service was excellent; since I had a limited budget, the sales team helped me make the best choice. I’m very satisfied; the quality is outstanding, the comfort is fantastic, and the delivery team was superb. Ajay, from the sales team, was especially helpful. They delivered it to the second floor, set it up perfectly, and overall, the quality, price, and value for money were all excellent. I highly recommend them.”
1 April 2026
Unprompted review
Reply from Denelli Italia
Thank you so much for your kind words and for taking the time to share your experience!
We’re delighted to hear that you’re so pleased with your corner sofa and that it met both your budget and expectations. It’s great to know our team could help you find the right choice, and that the quality and comfort have made such a positive impression.
We’ll be sure to pass your special thanks on to Ajay – he’ll be thrilled to hear your feedback. We’re also glad the delivery team made everything smooth and hassle-free for you.
Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your new sofa!
Steve Stathers - MK
Visited the Denelli showroom and was warmly welcomed by Steve. He made it clear he was available if we needed anything, but wasn’t pushy at all—which we really appreciated.
We returned later the same day to look at colour options, and Steve was incredibly helpful. He offered samples on the spot and arranged for additional samples to be ordered so we could compare properly at home.
Since then, we’ve had a bit of back and forth with questions and different options, and Steve has been consistently responsive, patient, and happy to help every step of the way.
28 March 2026
Unprompted review
Reply from Denelli Italia
Thank you for taking the time to leave such a detailed review.
We're delighted to hear you had such a positive experience with Steve at our Milton Keynes showroom. We always want our customers to have the time and space to make the right choice without feeling pressured, so it's great to hear that Steve struck the right balance.
Choosing the right colour and finish can make a big difference, and we're pleased the samples and ongoing advice have helped with your decision.
We'll be sure to pass your kind comments on to Steve. Thank you again for choosing Denelli Italia, and we look forward to helping you with the next steps.
Denelli Italia
Great place to visit and have genuine …
Great place to visit and have genuine italian designer furniture at great price.
Vish was brilliant at helping us navigate through the range making a very daunting task enjoyable.
Can't wait for the furniture to arrive.
4 April 2026
Unprompted review
Reply from Denelli Italia
Thank you for the fantastic review!
We're delighted to hear you enjoyed your visit to our showroom and found a great selection of Italian designer furniture.
Choosing furniture for your home can sometimes feel a little overwhelming, so it's great to hear that Vish made the experience enjoyable and helped you navigate the different options.
We'll be sure to pass your kind comments on to him. Thank you for choosing Denelli Italia!
Denelli Italia
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