Debt Recovery Plus Reviews 

Helpful and clear on what is possible from Juned

A difficult situation quickly understood with no quibble and speedy resolution

Received excellent customer care from Mike Gibson but wait time, way way too long !

After trying to sort a fine through the club that I got it from I finally called the debt recovery service and spoke to Mike Gibson who was absolutely amazing he cancelled my debt straight away much to my relief after panicking for so long, the club kept telling me it was sorted, I also received an email straight away from Mike.

Contacted the company,no hassle getting through, spoke to Mike Gibson and stated the case to him that PCN was not my wife's vehicle shown, he double checked and agreed with us. He then cancelled proceedings and sent us a nicely worded email. Thnx all round.

Rachael was courteous, informative and efficient.

Cleared a mistaken parking fine faster than I could actually speak to the parking company.

Wrongly issued PCN cancelled thanks to the support and assistance of Graeme Nuttall. Thanks Mr Nuttall once again!

I had previously phones, debt recovery plus and the first time the member of staff would not listen to a word.I was saying. I found the second time after receiving a bigger phone. I spoke to a very professional staff member called Mike who realise very quickly there was a mistake to why I receive a fine and cancelled it straight away. Extremely happy with the service, Thank you so much for your help

Easy to contact got through to someone straight away. Spoke to Robert who was very helpful & understanding. Problem was resolved very rapidly and professionally. Thank you.

Great service from Josh.

Thank you Joshua Brierley for helping me with my case!

Very responsive and helpful. I appreciate your efforts and keeping me updated throughout.

Josh Brierley listened to me properly, it has now been admitted that I did make a call to park on 08/11/2025 and this means APCOA employee lied. I was never told there is a page for blue badge appeals and uploading your blue badge on. My fine has now been cancelled, sadly other staff simply did not believe me, I am glad he is diligent and impartial, no payment was ever due.

Very helpful and good communication

Monica was extremely professional and polite. She allowed me to speak and actively listened to me which allowed her to deal with my query efficiently - leading to a very satisfactory outcome.

Spoke to Monica about my son’s parking ticket after it had been cancelled. She explained it had been cancelled but after the letter was sent. Case was closed and she confirmed by email straight away for reassurance. Thank you

Karen Maddock was very helpful and got our issue resolved quickly and smoothly without any troubles.

It took some time to get through, I had to wait around 10-15 mins. However, once I got through, Juned was polite and helpful. He dealt with my query immediately without wasting time and his follow up email response was prompt. Thank you!

Mike Gibson was very patient, helpful and thorough with my enquiry which resulted in confirmation of my payment.

Karen Maddock was very polite and helpful. Would 100% recommend to speak to her if you have any problems.