I have bought the Philip Kingsley deep conditioning treatment in addition to the gift box set for my friend’s birthday. But when I received it, I found that the surface of plastic tub was dirty, as i... See more
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Company details
- Department Store
- Appliance Store
- Clothing Store
- Cosmetics Store
- Decoration and Interior Design Store
- Jewelry Store
Written by the company
Welcome to Debenhams.com – your new favourite online shopping destination where you’ll find the latest fashion and accessories for women, men and kids, plus bestselling makeup, fragrances and hair products from the biggest brands in beauty, and design-led homeware to liven up your living space. Shop online at Debenhams.com. Fashion. Beauty. Home. Delivered to your door.
Contact info
United Kingdom
- www.debenhams.com
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My experience was very disheartening
My experience was very disheartening. I was looking forward to receiving my order, but a day after confirming the order, I received an email saying it had been cancelled.
This action has dampened my spirit to order from your company again. I AM VERY DISAPPOINTED.
Great value
Great price for branded clothing
Great price for branded clothing , I got 2 winter coats for my grandsons for a fraction of the price
I feel aren’t exclusively anymore
I feel aren’t exclusively anymore say true sizes but dress I tried on didn’t consider anyone with larger bust so fit perfectly all over me but wouldn’t zip up past the shoulder lovely dress aswell, don’t think industry accommodate people with bigger bust like do curvy but only to extent normal size 16 would of fit me fine. So beware this dress run small tights around back, saying cost me lot money buy dresses zip is awful aswell try zip up kept getting stuck, like dress way over priced for qauitly be lacking , half clothing size have for 16 upward always out of stock.
Couldn’t size up because out of stock would have not fit me correctly went size up be baggy everywhere else. Just such shame beautiful dress
Very good arrived quickly
Very good arrived quickly
And very nice sandles
Good quality and price
Great fast easy reliable
Great fast easy reliable , best products best prices offers . Can’t complain
Be very carefully buying from this…
Be very carefully buying from this company, a Iot of scam. Sending diffrent cheap items and no information how to return. I had very bad experience. I would rate 0 .
I ordered the product on next day…
I ordered the product on next day delivery so that I could gift it to my daughter who was visiting. However the product arrived 4 days later. Debenhams refunded the delivery charges, however the product is now sitting here because it arrived way too late for me to give it to my daughter
Item was purchased for a gift
Item was purchased for a gift. Item received damaged, so unable to give it to the person on their birthday.
Wrong item received
I ordered a bottle of Jimmy Choo perfume for a good friend's 60th birthday and on opening the parcel found a small tub of Vaseline! So I am in the process of trying to get this problem resolved therefore I am not happy with the experience so far.
All good as usual
Avoid avoid avoid
Placed an order for my sons birthday so to make sure I got it I paid for next day delivery the day I was meant to receive it it didn’t arrive so I contacted apc the delivery company to be told that they don’t have the item as they hadn’t been sent it so I contacted Debenhams to be told I just have to wait until 9 they get bk in touch so I did to then to be told wait I further 24hrs then contact them again and they don’t honour next next day delivery even thew they advised that they did the latest update is I have to wait till well after my sons birthday before I can apply for refund so think I’ll just claim it thew my bank avoid avoid avoid this company
Patience is very much a virtue
I’ve just received an email asking me to review my experience of online shopping at Debenhams. Well considering that it’s approaching nearly two weeks since I placed my order and I’m still waiting to receive the goods I can’t say I’m too enthusiastic about posting a positive review. And, as I’m yet to receive the goods, I can’t even vouch for the quality of the items. But I must confess, given the slow customer service, I am becoming somewhat sceptical.
I item not received
The parcel I received, The bag was tightly taped arond the boxes. I have still not received an item which was abirthday present for last wednesday.
It was prompt delivery but not in the…
It was prompt delivery but not in the place I have mentioned to be left safe, as they left it to the neighbours. Luckily, they have some green bushes in front of their house. My place was up top of the street (as explained a little stone alley from the main road).
Maybe next time will deliver to my door.
Prompt response and delivery
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