Went in to Fareham store to buy a 40th birthday . To be honest the customer service was non existent. No greeting when entering even though we were only one in store. 2 ladies carried on conversatio... See more
Company replied
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See what reviewers are saying
The watch we'd chosen for our son's 40th wasn't available in the Fareham shop, but the lovely Karen phoned 2 other branches to source it. Staff in the Ross-on-Wye shop very kindly dispatched the watc... See more
Company replied
Ordering was quick and easy. Had a 15% discount using an online code. Was kept informed and updated all the way throughout the process via email e.g, when it had been dispatched etc. Item (Clogau brac... See more
Company replied
I recently bought a beautiful Clogau ring from David Christopher Jewellers. I had a new customer discount code that I wanted to use, but for some reason it wouldn’t work. So I called the company and... See more
Company replied
Company details
Written by the company
David Christopher is a family jewellers with 10 stores across the U.K. We stock a wide selection of high street watch & jewellery brands, including Swarovski, PANDORA, Clogau and Citizen. To find a store near you visit our website where all locations can be found.
Contact info
3 The Maltings, Ross-on-Wye, HR9 7YB, Hereford, United Kingdom
- 01989 768667
- websales@davidchristopher.co.uk
- www.davidchristopher.co.uk
4.5
Excellent
135 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Lovely local jewellers
Fantastic jewellers! I cannot thank the staff and store in Marlborough enough for all their help over the years. They have been my local jewellers for over 10 years now and what kind, knowledgeable and helpful people they have always been. We were sad to see the old staff change a while back as they had been the same friendly faces for many years, but we are getting to know the lovely new staff well! I would never go anywhere else for all my repairs and jewellery needs
14 March 2025
Unprompted review
Reply from David Christopher Jewellers
Thank you so much for your wonderful review! We're thrilled to have been your trusted jewellers for over 10 years. We're grateful for your continued support and happy to hear that you're getting to know our new staff. Your loyalty means the world to us, and we look forward to helping you with all your jewellery needs for many years to come!
Lovely jewellery
My experience with David Christopher Jewellers was excellent. I found how to order the item was extremely easy as I am not great with computers also the delivery was with me within 3 days.
Well done to all.
Thank you.
12 March 2025
Reply from David Christopher Jewellers
Thank you for your kind feedback! We're glad to hear the ordering was easy and that your item arrived quickly. We appreciate your support and look forward to serving you again!
Reply from David Christopher Jewellers
We’re so happy to hear your wife loved the Crystal Kris Bear! Thank you for choosing us, and we hope to help you find more special pieces in the future!
Speedy Delivery
Super speedy delivery of well packaged necklace. Great comms so I knew when to expect my parcel. I will definitely be buying from David Christopher Jewellers again.
4 March 2025
Reply from David Christopher Jewellers
Thank you so much for your kind words! We're thrilled to hear you had a great experience. We look forward to welcoming you back to David Christopher Jewellers soon!
Great customer experience
This is the second time I have ordered Clogau jewellery from this retailer, and had the same great experience.
The website was easy to use and the goods despatched swiftly and delivered on time.
3 March 2025
Reply from David Christopher Jewellers
Thank you for your wonderful review and for being a repeat customer! We're thrilled to hear that you had another great experience shopping with us. It's fantastic to know that the website was easy to use, and that your order was dispatched and delivered promptly.
Reply from David Christopher Jewellers
Thank you for your great review! We're so happy to hear that you found our website easy to use, and that you were pleased with the price, quality, and quick delivery.
Super quick delivery
Super quick delivery, sadly it's a present that is wrapped so can't comment on the ring purchased.
28 February 2025
Reply from David Christopher Jewellers
Thank you for your feedback! We're so glad to hear that your order arrived quickly. We completely understand that you're unable to comment on the ring just yet since it's wrapped, but we hope it will be just as perfect as expected when it's opened!
Birthday gift
Bought a ring and earrings for my daughter 's birthday. It was a Pandora ring and cheaper on David Christopher than in their own website! The earrings were beautiful and very delecate. The website was easy to use and they came within three days. Excellent!
28 February 2025
Reply from David Christopher Jewellers
Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect Pandora ring and earrings for your daughter's birthday, and that you were pleased with both the quality and the value.
Quick delivery
26 February 2025
Reply from David Christopher Jewellers
Thank you for taking the time to leave a review, very pleased you were happy with the service.
I am totally fed up havefed up not received…
I am totally fed up have not received my order and requested a yet to come refund 😡😡😡😡😡
26 February 2025
Reply from David Christopher Jewellers
Hello,
I’ve checked with DPD, and they’ve informed me that the parcel is on its way back to us since delivery was unsuccessful and no re-delivery request was made. I couldn’t find any emails from you regarding this, but rest assured, as soon as the parcel is returned, we’ll process your refund.
if you need further support please email us at websales@davidchristopher.co.uk
Best regards,
Ordering was quick and easy
Ordering was quick and easy. Had a 15% discount using an online code. Was kept informed and updated all the way throughout the process via email e.g, when it had been dispatched etc. Item (Clogau bracelet) arrived within 48 hours beautifully packaged.
11 February 2025
Reply from David Christopher Jewellers
Thank you for taking the time to give us your feedback. Great to hear the processes from ordering with us were a big help to you, we hope to see you visit us again!
Excellent service
Excellent service sending E-mails keeping us updated. Quick Delivery
11 February 2025
Reply from David Christopher Jewellers
Thank you for giving us your review, very pleased you were happy with the service.
Reply from David Christopher Jewellers
Wonderful to hear thank you for your time!
Reply from David Christopher Jewellers
Thank you for taking the time to give your feedback, greatly appreciated!
Very good service and dispatch
Very good service and dispatch, I will definitely use this company again
7 February 2025
Reply from David Christopher Jewellers
Great news! Thank you for giving us your review.
Great product, great price, fast delivery.
They had the exact watch we were looking for, at the best price online. The website was easy to navigate and the next day delivery was free.
4 February 2025
Reply from David Christopher Jewellers
Thank you for taking the time to write your review and such kind words! Great to hear you were pleased with the whole process.
Reply from David Christopher Jewellers
Thank you for your review
Pandora ring
Excellent service and fast delivery!very good price.kept informed at all stages of process!more than happy to use them again.thanks 😀
1 February 2025
Reply from David Christopher Jewellers
Really pleased to read you'll be visiting us again and thank you for your review!
Prompt and considerate service
Prompt and considerate service, no hassles and a good price on an item my wife loves...
24 December 2024
Reply from David Christopher Jewellers
Great nws and thank you for taking the time to give us your feedback!
Reply from David Christopher Jewellers
Thank you for giving us your feedback
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