Lately they are almost useless in Mac, constantly asking to keep using my master password to login and still wont auto fill passwords. I mught aswell jump to apple passwords which i also use and its... See more
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Created with AI, based on recent reviews
Dashlane secures all your logins in one place to help you stay ahead of threats. Take your passwords from scattered to secured, and never forget (or type) another password. With Dashlane, you’ll get instant access to your accounts with AI-powered Autofill, and you can seamlessly sync and access your vault across all devices, browsers, and operating systems. Dashlane also helps you stay ahead of phishing attacks: You’ll get warned in real-time—before you autofill your info on a suspicious site—so you’re less likely to fall for a phishing scam. Ready to go passwordless? Dashlane supports passkeys and passwordless login, giving you faster, safer access to your accounts. Get Dashlane today, and secure your digital life.
United States
Asks customers to review
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Replied to 19% of negative reviews
Typically replies within 1 week
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I contacted the support team about an issue, and received a response from Someone within a few hours. After just a couple of emails between us, the issue was resolved. Super service!
Dashlane Support people helped me solve a lock out from my account (my fault) while keeping my account secure. They were courteous and professional, and got me back into my account, and my digital life. Very grateful for their help!
Serg - has always responded so very promptly. Each time he has answered my
questions & given clear, easy follow instructions where needed
fast and efficient service! very happy to use dashlane, I recommend it to everyone I know every time
Dashlane is a decent password manager, but unfortunately their support is horrible. And now they just had a 50% price increase so we will be leaving them before our next renewal.
Hello to all, I've been using dashlane for years I think it's one of the best apps out there I can't live without it easy to use secure It's just a mind blowing good app 🤘 I have it on all my devices never failed me yet 😉
They have great tech support If you have any problems or questions I'll get back to you promptly. Keep up the great work dashlane.
Fast replies, friendly and knowledgeable people... what more can one ask for when seeking assistance? :D
The website password field is broken, I type the correct password, it doesn't work, but guess what the app works
After my computer just died for no reason I lost my access to my Dashlane account so it made it impossible to be log on to sites I needed to buy or 'am interested as who can remember all those complicated passwords that companies and people ask for these days because of the security paranoia they have bought upon us. well because of this Dashlane have to be similarly paranoid in ascertaining who you are before even helping with your problem. but I felt the frustration disappear after I had. The people I emailed 1/2 way around the World were as helpful as they could be and the only frustration from then on was the time lag because of distance and time zones. they were polite helpful and stuck with me and my frustrations all through the process....Good on them. and I thank them both for their efforts. Eventually I got every thing back to normal with their help. because of the time and distance I would suggest customers back up their account regularly and get an account recovery Key both from online at Dashlane to make the process easier and, possibly, less frustrating. I can understand why they do things the way they do but it became a frustrating business to get my info and account back.
After several frustrating failures to fix my 2FA arrangement after a change up of my iPhone device, I contacted Dashlane support and following a couple of security/ ID checks, I was quickly back with the security I had previously been used to. Very much appreciated - it's what I use Dashlane for!
A great password manager with a solid track record, and which balances ease of use and functionality. It's used by all my family members to some extent and allowed them to have unique passwords for their accounts. There is a learning curve for less tech-savvy people but once the logins are created, signing in becomes easy.
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