We've been using Darwins for a few years now and our dogs love it! Before they would leave kibble in the bowl and walk away and now they gobble it all up. We originally started on it to help our olde... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Darwin's takes care its customers. They recently had to cease selling rabbit, but went out of their way to locate their last supply for my subscription order. There are occasional shipping issues th... See more
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We’ve been providing Darwins (beef, chicken or turkey) to our two dogs for over ten years and have never had an issue with the quality of the product. We have had a few (2-3) delivery snaffus over th... See more
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Good quality products, service call responded quickly and professionally. Delivery’s are sometimes sketch, boxes blown out and dry ice completely melted so product has thawed 2x. Damaged boxes have... See more
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Company details
Written by the company
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Add more years to your pet's life and more life to their years.
Written by the company
- Thrive Longer with Darwin's
- We believe feeding a pet what they’re born to eat is the best way to help them thrive longer. That's why we provide food the way nature intended, biologically-appropriate recipes inspired by their ancestral diet, and why we're dedicated to supporting you every step of the way on your pet's health journey.
The Healthiest Thing You Can Do For Your Pet
Delivered Right To Your Door
Get free and fast shipping to most of the US on any order over 20 lbs. We cold-ship our raw meals so they're delivered to you fresh and frozen.
Contact info
350 Treck Dr., 98188, Tukwila, United States
- 877-738-6325
- customerservice@darwinspet.com
- www.darwinspet.com
Get 50% Off Your First Box
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 24 hours
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Darwin has been fantastic
Darwin has been fantastic! Great quality food delivered to my door.
My daughter also feeds her dogs and cat Darwin food. We are big fans.
10 August 2026
Reply from Darwin's Natural Pet Products
Hi Heather,
Thank you for the kind words! We're so happy to hear that you and your daughter both trust Darwin's to feed your pets. We're grateful for your support and thrilled that the quality of our food and convenient home delivery have made such a positive impact.
Thank you for sending our order with…
Thank you for sending our order with extra dry ice to keep the food cold. Our dog has been enjoying Darwin food for 6 1/2 years. Thanks for your wonderful service and products!
5 August 2026
Reply from Darwin's Natural Pet Products
Hi Ellie,
Thank you for your kind words! We're so glad the extra dry ice helped ensure your order arrived cold and in great condition. It means so much to hear that your dog has been enjoying Darwin's for the past 6½ years. We're grateful for your loyalty and trust, and we're honored to be part of your pup's health and happiness. Thank you for being a valued member of the Darwin's family!
Darwin's Dog was very user friendly and…
Darwin's Dog was very user friendly and helpful. Unfortunately, my dog would not eat raw food and the folks at Darwin's were very gracious about my cancellation. If I get another dog, I would try Darwin's again.
10 August 2026
Reply from Darwin's Natural Pet Products
Hi Deborah,
Thank you for sharing your experience! We're so glad to hear that you found Darwin's easy to use and that our team was able to provide helpful support throughout your journey. While we're sorry raw feeding wasn't the right fit for your dog, we appreciate you giving us a try. We're especially grateful for your kind words about the cancellation process, and we'd be honored to welcome you back if another four-legged family member joins your home in the future.
9 years and counting
I have been feeding our 11 year old chihuahua mix Darwin's food for almost 9 years. She still has the same energy of a two-year old pup and she's not showing signs of slowing down. Still doing sprints, jumping, fetching, just as nimble as the day we brought her home. I think her raw food diet has played a great part in her amazing energy and health. In all these years, I don't think we've had any issues with our deliveries. I highly recommend Darwin's to all my friends and family.
10 August 2026
Reply from Darwin's Natural Pet Products
Hi Jacqueline,
Thank you for sharing your wonderful experience! We're honored to have been part of your pup's journey for nearly nine years. Hearing that your 11-year-old Chihuahua mix is still sprinting, jumping, fetching, and enjoying life with the energy of a much younger dog is incredibly rewarding. We're also delighted that your deliveries have been consistently reliable over the years. Thank you for your loyalty and for recommending Darwin's to your friends and family. Your trust means the world to us!
Reply from Darwin's Natural Pet Products
Hi Renee,
Thank you for sharing your experience! We're thrilled to hear your dog loves Darwin's and that you've noticed such positive changes. Seeing improvements in body condition and digestive health is exactly what every pet parent hopes for. Thank you for trusting us with your dog's nutrition, and we're so happy to be part of their health journey!
Darwin's has excellent quality food for…
Darwin's has excellent quality food for my fur babies. We've been buying their food for years. It's consistent and always comes frozen. We are loyal customers!
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Jennifer,
Thank you so much for your loyalty and kind words! We're honored to have been a trusted part of your fur babies' nutrition for so many years. Knowing that you can count on the quality and consistency of our meals, along with reliable frozen delivery, means the world to us. We truly appreciate your continued support!
Darwin’s has been fantastic since day…
Darwin’s has been fantastic since day one! Our dogs have been enjoying their food for 10 years now and the customer service is above standard. Thank you
5 August 2026
Reply from Darwin's Natural Pet Products
Hi Malinda,
Thank you so much for your kind words and for being part of the Darwin’s family for the past 10 years! We're thrilled to hear your dogs continue to love their meals, and it means a lot to know our customer service team has helped make your experience a great one. We truly appreciate your loyalty and support!
Customer for life
I've been ordering cat food from Darwin's exclusively for 12+ years. Both cats (ages 13 & 10) have remained in excellent health needing only annual checkups and always seem to enjoy the food. Darwin's is consistently friendly, on-time, high quality, and competitively priced. I will absolutely be a customer for life.
4 August 2026
Reply from Darwin's Natural Pet Products
Hi Lisa,
Thank you so much for your incredible loyalty and support over the past 12+ years! We're honored to have been part of your cats' journey and delighted to hear they're thriving at ages 13 and 10. Knowing they've enjoyed their meals and maintained excellent health means so much to us. We also appreciate your kind words about our service, quality, and value. Thank you for being a cherished member of the Darwin's family. We're grateful to have earned a customer for life!
Our cat loves your products
Our cat loves your products! We’ve the thought put in by your company to the quality and the packaging! The packaging easily separates and especially, the easy peel back wraps! Major food brands need to follow your example. Thank you.
5 August 2026
Reply from Darwin's Natural Pet Products
Hi James,
Thank you for your wonderful feedback! We're so happy to hear that your cat loves our food. We put a great deal of care into both the quality of our products and the packaging, so it's especially rewarding to know you've noticed the difference. We're glad the easy-peel packaging and portion separation make mealtime more convenient for you. Thank you for your kind words and for choosing Darwin's. We truly appreciate your support!
I’ve been using your product for years…
I’ve been using your product for years and it’s consistently good along with great service
5 August 2026
Reply from Darwin's Natural Pet Products
Hi Lisa,
Thank you for being a loyal Darwin’s customer for so many years! We're thrilled to hear that you've consistently been happy with both the quality of our food and the service you receive. Your continued trust and support mean so much to us, and we're honored to be a part of your pet's health and happiness. Thank you for being part of the Darwin's family!
Reply from Darwin's Natural Pet Products
Hi Bridget,
Thank you for your review! We're delighted to hear that your order arrived on time and fully frozen, just as it should. Providing high-quality food and a reliable delivery experience is very important to us, and we're glad we met your expectations. We truly appreciate your support and thank you for choosing Darwin's!
I am happy with the convenience and the…
I am happy with the convenience and the quality of food. Just wanted you to be aware that I received my order on my doorstep at 3p the day of delivery. I got home at 7p and immediately opened it to put in fridge. It was already defrosting and some were soft when I grabbed them. I acknowledge that it was a very hot summer day but it would have been a shame if it all spoiled before I was able to get home and put it in the freezer.
5 August 2026
Reply from Darwin's Natural Pet Products
Hi Jaimie,
Thank you for your feedback regarding your order. While we do add more dry ice during the summer, I have added extra dry ice to your box. Please let us know how your next order arrives. Please contact customerservice@darwinspet.com or by phone 877-738-6325. Thank you.
Darwin is quality food combined with…
Darwin is quality food combined with customer satisfaction!
For decades the furs have looked forward to meal time!
Every single order and its contents has been delivered perfectly every time!
Bravo darwin
“Stay strong we are relying on you”
Thank you very much!
HH
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Paula,
Thank you so much for your kind words and for being part of the Darwin's family for so many years! We're thrilled to hear that your furry family members have looked forward to mealtime for decades. It means a lot to know that we've consistently delivered both the quality food and dependable service you expect. Thank you for your continued trust and support. We're honored to be a part of your pets' lives!
Great raw meat products made with very…
Great raw meat products made with very fresh ingredients. Our dogs are healthy, happy and their coats are beautiful. Methods of product home delivery are very convenient but communication to consumers, especially during summer months when a Darwin's order is out for delivery , there is still room for improvement for a more timely notifications to the customer.
12 August 2026
Reply from Darwin's Natural Pet Products
Hi Dan,
Thank you for your thoughtful review and for trusting Darwin’s with your dogs’ nutrition! We're delighted to hear that your dogs are healthy, happy, and sporting beautiful coats while enjoying our fresh, high-quality meals. It's also wonderful to know that our home delivery service has been convenient and that your orders have arrived as expected.
We truly appreciate your feedback regarding delivery communications, especially during the warmer summer months. We understand how important timely notifications are when receiving frozen products, and your comments help us identify areas where we can improve the customer experience. Thank you for sharing your perspective and for being a valued member of the Darwin’s family!
Quality of food and shipping has…
Quality of food and shipping has improved. But with this last order UPS was confused about address even though there hasn't been any change in address for the last 21 years! Product was received in good time and condition.
12 August 2026
Reply from Darwin's Natural Pet Products
Hi Patricia,
Thank you for your feedback and for your continued trust in Darwin’s! We’re pleased to hear that you’ve noticed improvements in both our food quality and shipping experience, and that your order arrived in good condition and on time. We’re sorry to hear there was confusion with the delivery address, especially since it has remained unchanged for many years. We appreciate you bringing this to our attention, and we’ll continue working with our shipping partners to provide the smoothest delivery experience possible. Thank you for being a valued member of the Darwin’s family!
My cats thrive on Darwin’s 😻
My cats thrive on Darwin’s 😻
They have both lived to a very old age 😻 Our current old girl is still healthy and sassy….even though she is soon to be 25 years old😻
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Elaine,
Thank you for sharing your experience! We're thrilled to hear that your cats have thrived on Darwin's over the years. Knowing that your current feline companion is approaching 25 years old and is still healthy, happy, and full of sass truly warms our hearts! While every pet is unique, it's wonderful to know that Darwin's has been a part of supporting your cat's well-being throughout the years. Thank you for your continued trust and for being a valued member of the Darwin's family. Please give your amazing senior girl some extra love from all of us
Reply from Darwin's Natural Pet Products
Hi,
Thank you for your feedback! We're so glad you were happy with the product quality and that your order arrived quickly. We appreciate your business and hope to see you again soon!
We’ve been using Darwin’s since 2010
We’ve been using Darwin’s since 2010. That should tell you everything!😊
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Barbara,
Thank you for your incredible support! Being part of your pets' lives since 2010 means the world to us. We truly appreciate your trust and loyalty over the years and look forward to serving you for many more years to come.
We love it, good for the dog but defrost in a bowl
We like the product and our dog is happy: no gas, good breadth etc. 1 out of every 200 will leak so we defrost the packaging in a bowl.
4 August 2026
Reply from Darwin's Natural Pet Products
Hi Missy,
Thank you for your review! We're thrilled to hear your dog is thriving on Darwin's and experiencing benefits like better breath and less gas. We also appreciate your feedback regarding occasional package leaks. While these instances are rare, we understand the inconvenience and are always working to improve our packaging. Thank you for your continued support and for sharing your helpful tip.
Always great customer service and…
Always great customer service and products my cat loves it and so do i
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Maryanne,
Thank you for your kind words! We're so happy to hear that both you and your cat love our products. Providing great customer service and quality nutrition is what we strive for, and we're grateful for your support.
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