We've been using Darwins for a few years now and our dogs love it! Before they would leave kibble in the bowl and walk away and now they gobble it all up. We originally started on it to help our olde... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Darwin's takes care its customers. They recently had to cease selling rabbit, but went out of their way to locate their last supply for my subscription order. There are occasional shipping issues th... See more
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We’ve been providing Darwins (beef, chicken or turkey) to our two dogs for over ten years and have never had an issue with the quality of the product. We have had a few (2-3) delivery snaffus over th... See more
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Good quality products, service call responded quickly and professionally. Delivery’s are sometimes sketch, boxes blown out and dry ice completely melted so product has thawed 2x. Damaged boxes have... See more
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Company details
Written by the company
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Add more years to your pet's life and more life to their years.
Written by the company
- Thrive Longer with Darwin's
- We believe feeding a pet what they’re born to eat is the best way to help them thrive longer. That's why we provide food the way nature intended, biologically-appropriate recipes inspired by their ancestral diet, and why we're dedicated to supporting you every step of the way on your pet's health journey.
The Healthiest Thing You Can Do For Your Pet
Delivered Right To Your Door
Get free and fast shipping to most of the US on any order over 20 lbs. We cold-ship our raw meals so they're delivered to you fresh and frozen.
Contact info
350 Treck Dr., 98188, Tukwila, United States
- 877-738-6325
- customerservice@darwinspet.com
- www.darwinspet.com
Get 50% Off Your First Box
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Darwin's Natural Pet Products
Hi Terri,
Thank you for your kind words! We're thrilled to hear that your dog loves our food and that you've had a great experience with our customer service team. Providing high-quality nutrition and exceptional service is what we're all about. We truly appreciate your support!
My dogs go to the vet once a year for…
My dogs go to the vet once a year for vaccinations, flea, tick & heartworm meds. They never gain too much weight. I don’t worry about what I’m feeding them and they always eat their Darwin’s natural food. I have no problem feeding them a raw food diet. They are healthy and stay healthy. I simply don’t trust another dog food to feed them. My only concern is emergency food if we have to evacuate due to hurricanes and can’t maintain freezing temperatures for the food.
12 August 2026
Reply from Darwin's Natural Pet Products
Hi Sherry,
Thank you for your wonderful review and for trusting Darwin's with your dogs' nutrition. We're delighted to hear that they've maintained a healthy weight, enjoy every meal, and continue to thrive on our food. It's especially meaningful to know that you feel confident in the quality of what you're feeding them. We also understand your concern about emergency preparedness during hurricane evacuations. Thank you for sharing that feedback, and we truly appreciate your loyalty and trust in Darwin's.
My cats love the food
My cats love the food. People are always commenting on how soft and shiny their fur is.
25 August 2026
Reply from Darwin's Natural Pet Products
Hi Julie,
Thank you for your wonderful review! We're so happy to hear that your cats love their food. Hearing that people notice their soft, shiny coats is especially rewarding, as great nutrition can make a visible difference. We appreciate your trust in Darwin's and are grateful to be part of your cats' healthy lifestyle.
Puppies LOVE Darwins food and I really…
Puppies LOVE Darwins food and I really love that I can talk to an actual human when I need something. Problem/Inquiry addressed and I could get back to my normal day in short orde.
10 August 2026
Reply from Darwin's Natural Pet Products
Hi Kimberlee,
Thank you so much for your kind words! We're thrilled to hear that your puppies love Darwin's food and that our team was able to quickly address your inquiry. Providing personalized support from real people is something we take great pride in. We appreciate your trust in Darwin's and look forward to continuing to serve you and your pups!
Darwin’s has been one of the best…
Darwin’s has been one of the best things I ever did for my corgi. She will be 14 at the end of November and has been on Darwin’s since her sister passed more than four years ago. She moves and behaves like a puppy thanks to Darwin’s. One time the food was lost in shipping somehow and it arrived warm, and the dry ice had melted. Darwin’s replaced the food. They shipped the same order within days and didn't charge me. They've.been a great help keeping my little girl happy and healthy and young thank you so much.
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Juli,
Darwin's has been one of the best things I ever did for my corgi. She will be 14 at the end of November and has been on Darwin's since her sister passed more than four years ago. She moves and behaves like a puppy thanks to Darwin's. One time the food was lost in shipping somehow and it arrived warm, and the dry ice had melted. Darwin's replaced the food. They shipped the same order within days and didn't charge me. They've.been a great help keeping my little girl happy and healthy and young thank you so much.
educate yourselves on this company
I received an email stating my order was rescheduled, with no reason as to why. It was pushed back by about 2 weeks, and my cats would have ran out of food. Idk if it had anything to do with the SuperZoo trade show and not enough staff to fulfill orders, but disappointed I didn’t receive an email from an actual person letting me know why my order was pushed back. So I then logged in and manually pushed my order through and there were no issues with fulfilling it that week so it clearly wasn’t an OOS issue. Then the lovely article about the lawsuit came out and more evidence of uncleanly conditions in your facilities - so I am officially done with this company. After over 7 years it is a shame.
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Joseph,
Thank you for your feedback! We're delighted to hear that everything went well. We appreciate your support and look forward to serving you again.
Reliable delivery - want freeze dried version
Appreciate reliable delivery of quality food. However, I am looking forward to your freeze dried product. Please make sure that your freeze dried nuggets are as soft and easy to crumble as for example, Stella and Chewy freeze dried morsels so that I can use the food in my auto feeding device. The low phosphorus freeze dried food from other companies is too hard.
12 August 2026
Reply from Darwin's Natural Pet Products
Marcia,
Thank you for your thoughtful feedback! We're delighted to hear that you've found our food to be high quality and that our delivery has been reliable. We also appreciate your suggestion regarding our upcoming freeze-dried products. Feedback like yours is invaluable. Thank you for taking the time to let us know what would best support your feeding routine.
Ten years and counting...
Been a Darwin's customer for over 10 years. Always delivered on time, and the product is secure and of very high quality.
12 August 2026
Reply from Darwin's Natural Pet Products
Linda,
Thank you for being a valued Darwin's customer for over 10 years! We're honored to have earned your trust over the years. It's wonderful to hear that your orders have consistently arrived on time and that you've been pleased with the quality and security of our products. We truly appreciate your continued support.
We love Darwin's!
We love Darwin's, and so does our dog! All our dogs have eaten Darwin's meals. They are quality products and our dogs have thrived!
2 December 2025
Reply from Darwin's Natural Pet Products
Hi Caroline,
Thank you for your kind words and for trusting Darwin's with your dogs' nutrition over the years! We're thrilled to hear that your dogs love our meals and have thrived on them. Providing high-quality nutrition is at the heart of what we do, and feedback like yours means so much to our team.
My dog loves it
My dog loves it. It came on time. It was frozen fresh and stayed fresh.
12 August 2026
Reply from Darwin's Natural Pet Products
Hi Linda,
Thank you for your review! We're so happy to hear that your dog loves the food and that your order arrived on time. It's great to know everything stayed frozen and fresh throughout delivery. We appreciate your support and look forward to serving you again!
Happy with Darwins!!
Fast turnaround on modified orders. Dog food always arrives in frozen state. Easy-peazy to change my order product or date of delivery.
12 August 2026
Reply from Darwin's Natural Pet Products
Hi Jon,
Thank you for your wonderful feedback! We're delighted to hear that modifying your orders is easy and convenient, and that your food always arrives frozen and in great condition. We appreciate your trust in Darwin's and look forward to continuing to provide a seamless experience for you and your dog.
My cats won’t eat anything else
My cats won’t eat anything else. I’m feeding them real food and their health is good as a result.
12 August 2026
Reply from Darwin's Natural Pet Products
Hi Anne,
Thank you for your wonderful review! We're thrilled to hear that your cats love their meals and that you've seen positive results from feeding them real food. Knowing that your cats are healthy and thriving means so much to us. Thank you for trusting Darwin's with their nutrition!
My cat loves the chicken
My cat loves the chicken. He is 16yrs & has diabetes. This diet is keeping him healthy. His previous diet was a big part of how diabetes developed. I tied every brand of raw, freeze dried, specially prepared brands before Darwin's. Finally the search ended. I don't even remember how many yrs ago that was.
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Hascia,
Thank you so much for sharing your story. We're honored to have been part of your cat's journey for so many years. It's especially meaningful to hear that our chicken recipe has helped support his health and well-being as a senior cat living with diabetes. We know how challenging it can be to find the right diet, and we're grateful that after trying so many options, Darwin's became the right fit. Please give your special 16-year-old boy some extra love from all of us!
Customer service was amazing
Customer service was amazing. When we had a problem with delivery, you guys fixed it in a timely manner.
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Angela,
Thank you for your kind words! We're so glad our customer care team was able to quickly resolve the delivery issue for you. We know how important it is to receive your pet's meals on time, and we're happy we could make things right. We appreciate your support and trust in Darwin's!
Great product for Kidney support
Product delivery always arrives frozen. Consistent product for kidney support in which my pup still enjoys…
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Linda,
Thank you for your kind words! We're pleased to hear our products consistently arrive frozen and continue to support your pup's kidney health. Even better, we're glad your pup still enjoys the food. We appreciate your trust in Darwin's!
Great product, great company
I have been a customer for at least 10 years. I have never had a problem or bad experience with Darwin’s. I highly recommend if you plan on feeding your animals a raw diet.
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Peggy,
Thank you for your incredible loyalty and support over the past 10 years! We're honored to have been part of your pets' nutrition journey for so long. Hearing that you've consistently had positive experiences with Darwin's means the world to us. Thank you for your recommendation and for trusting us to provide quality raw meals for your animals.
We love Darwin's!
Darwin's provides us with a quality raw food for our Vizsla and he loves it. The shipment always arrives on time and fully frozen. We don't have to worry about anything.
6 August 2026
Reply from Darwin's Natural Pet Products
Hi Vizsla,
Thank you for sharing your experience! We're so happy to hear that your Vizsla loves our food and that you've found Darwin's to be a reliable part of your routine. Knowing your shipments consistently arrive on time and fully frozen gives us confidence that we're delivering the quality and convenience our customers deserve. Thank you for trusting us with your dog's nutrition!
Darwin’s service and support are top…
Darwin’s service and support are top tier. Our dogs devour their Darwin’s meals and they are both very happy and healthy.
11 August 2026
Reply from Darwin's Natural Pet Products
Hi Sarah,
Darwin's service and support are top tier. Our dogs devour their Darwin's meals and they are both very happy and healthy.
Darwin's products are very very high…
Darwin's products are very very high quality. I feed my dogs raw and I will endorse Darwins wholeheartedly. Their customer service is also excellent!
10 August 2026
Reply from Darwin's Natural Pet Products
Hi Ashwini,
Thank you for your wonderful review! We're honored to have earned your wholehearted endorsement. Providing high-quality raw nutrition is at the heart of everything we do, and it's incredibly rewarding to hear that your dogs are benefiting from and enjoying our meals. We're also grateful for your kind words about our customer service team. Thank you for being part of the Darwin's family!
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