Dacombes Of Wimborne Reviews 

1,833
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, politeness, and professionalism, both in-store and during delivery and installation. People frequently highlight the excellent service, noting the efficiency of the delivery teams who often remove old appliances and ensure new products are perfectly installed. Reviewers appreciate the knowledgeable advice provided, making product selection easy, and many commend the quick processing of orders and prompt delivery. No significant recurring negative feedback was identified across the reviews. Customers consistently report positive experiences, highlighting the company's reliability and commitment to customer satisfaction, making them a highly recommended choice for appliances.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, helpfulness, and... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting prompt and efficient... See more

Product

Reviewers mention positive feedback about product, often highlighting the quality and functionality of items... See more

Order

People report positive experiences with order, highlighting excellent communication and effortless processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Can't recommend Dacombes highly enough. Our fridge freezer died, found a perfect replacement on Dacombes website, placed the order early afternoon and new one was delivered and installed by 4.30 sam... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(1,833)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better than John Lewis

Looking for a new cooker hood, we went first to John Lewis at Home in Poole and were disappointed to find not a singe cooker hood on display in their large kitchen appliance department. So we went to Dacombes in Wimborne, where we found two models of cooker hood on display and helpful sales staff. We chose one and it was delivered and fitted 8 days later by two very polite and helpful Dacombes fitters.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

New TV Installation

Brilliant customer service from start to finish. Ordered TV on phone. Delivered & fixed up today with all streaming services.
Kindly carried my old phone & table to garage.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with washing machine

Needed a new machine & went to dacombes spoke to a very nice man called paul he was so helpful & showed me the best machine for my needs
He was so knowledgeable & answered all my questions he even managed to arrange to have my machine delivered before the original date
The washing machine delivery men were very helpful polite & efficient I would definitely use dacombes again & would happily recommend them to anyone

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

The title says it all. Exceptionally good communication and our dishwasher was fitted by an exceptionally good fitter who was extremely pleasant and helpful. And the price was the same as most of the big online sellers. Dacombes will be our go to store when we need another appliance.

24 January 2026
Unprompted review
Rated 4 out of 5 stars

When we visited the showroom we were…

When we visited the showroom we were attended to promptly and shown the items we were looking for, a washing machine. Our questions were answered professionally and after making a decision the paperwork was finished quickly with us leaving with the date of installation. We were phoned half an hour before 2 guys arrived during the alocated time. The job was done brilliantly with no mess and we are very satisfied with the whole experience

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Start to Finish

In store service very helpful and arranged delivery and removal of old appliance.
Delivery men called in advance to say on the way, quickly removed old oven and installed new, checked that it was working.
They even found time to advise me on the most suitable dishwasher that we will be purchasing in the near future. We will definitely purchase from Dacombes of Wimborne.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen White Goods

Great experience all round. Paul from the sales team was extremely knowledgeable on all products and Joe and Jakob who delivered my items, contacted me to say they were on their way and were careful and respectful of my property. At the time of placing my order I was unsure of the date I would need them, once they arrived Dacombes held them in their Store Room so they were ready for me when I needed them.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great

From the sales team to the delivery team everything went smoothly and successfully. Thank you!

17 January 2026
Unprompted review
Rated 5 out of 5 stars

We had to change our hob because my…

We had to change our hob because my wife had a pacemaker fitted.
The service we got from Dacombes was marvelous. They arranged to have the existing top enlarged to fit the new one.
Everything was done on schedule and with the highest quality of service. All the people who came were courteous and went above and beyond what was expected from them. I would certainly recommend them as a high quality company

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Both of your staff were polite and friendly but very friendly and efficient. Both had respect for my home, I did not ask them to remove their shoes however one removed them without being asked to do s

They were both professional as well polite and kind.
Both covered their feet with plastic covers the other removed his shoes. I thought that was kind and respectful. I didn’t ask them to do so.
I appreciated their respect for my home. I have always used Holmans for my electric products and I am looking forward to using Dacoms in the future.
Linda Woodman.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

It doesn't get better than this

The perfect end to the Christmas holiday is not the death of your 11 year old dishwasher! With more entertaining to come. Dacombes featured the Which top scoring Bosch dishwasher at the market price and it was in stock. Two days later it was installed and the deceased was removed.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Smooth process …

My delivery was smooth and professional. The removal of old machine and fitting of new appliance was carefully managed. Ed and Joe were polite and respected my property. I would recommend using this company to friends and family. Thank you

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.
We bought a replacement Bosch washing machine with delivery, installation and recycling of our old machine. The price of the machine and the additional services were very competitive. They delivered the machine and did the installation, including stacking, on time and in less than an hour on the day. Their team was excellent. Great service at a low price !

9 January 2026
Unprompted review

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