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Stellisons Electrical Reviews 

2,015
•
TrustScore 5 out of 5

4.8

Appliance Store
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Review summary

Created with AI, based on recent reviews

Considering 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive product knowledge, helpfulness, and friendly approach, often going above and beyond to assist. People frequently highlight the excellent service, competitive pricing, and the smooth, efficient process from purchase to delivery. The delivery and installation teams are also commended for their professionalism, care, and effective setup of new appliances. However, some customers also noted issues with product functionality or after-sales support, with a few experiencing appliances that were faulty or required multiple repair attempts without resolution. Additionally, some people mentioned problems with delivery, such as items arriving damaged, delays in scheduling, or issues with installation and fitting.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many praising the professional and helpful staff, prompt... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Product

Users describe positive interactions with product, often highlighting the good value for the price and a wide... See more

Price

Customers consistently note positive experiences with price, often finding products to be good value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have always brought from stellisons and this is why....From start to finish when working with Jake from your Colchester branch, we were firstly given a great deal ( Oven & Hob first) then anothe... See more

Rated 5 out of 5 stars

Many thanks to Dan and all the staff at the local Manor Road premises. Having "killed" my trusty Zanussi freezer while defrosting l needed a cheap chest freezer quickly before lots of expensive me... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Jo at Stellisons. Jo was extremely helpful, answering all my questions about the cooker hood. She explained in full about the delivery, including the dimensions and wei... See more

Company replied

Rated 5 out of 5 stars

Purchasing American style fridge/freeze, replacing my similar 15 year old device. Sales staff knew their products well, great price, delivered when required, very good install team, patient, and help... See more

Company replied

Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Furniture Store
  4. Kitchen Supply Store
  5. TV store

About Stellisons Electrical

Written by the company

Stellisons is a family company that has been trading since 1962. With stores in Essex, Kent, and Suffolk offering electrical appliances and home entertainment products from all the major manufacturers. We are approved suppliers of AEG, Beko, Belling, Blomberg, Bosch, Caple, Dyson, Fisher & Paykel, Haier, Hisense, Hoover, Hotpoint, LG, Liebherr, Miele, Neff, Ninja, Quooker, Rangemaster, Samsung, Shark, Sony, Siemens, Smeg, Sony, Stoves, Zanussi, Zenith plus many more. Stellisons offer local friendly stores to visit which offer competitive pricing as well as a full delivery and installation service. With the cost of living causing everyone to look at saving money and energy Stellisons can help. Come in store and ask how changing an appliance can save you money and help the environment too. As members of Euronics, the European buying group, Stellisons are able to compete with all the major retailers and never like to be beaten on price and service. If you see an item cheaper elsewhere give us a call or drop us an email and we will endeavour to help you.
Contact Us
Stellisons also have a website which can supply all the items that are shown in store as well as a further range of products available to order. Feel free to browse the site and see what Stellisons can offer.
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Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,015)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Service.

The young man that served me in store at Chelmsford was very knowledgeable and helpfull.
The delivery man was very helpfull and friendly.

1 August 2026
Rated 5 out of 5 stars

Wish we had used Stellisons sooner.

Sales experience was great with no pressure and a discount offered without asking. Goods were stored until needed and the delivery and installation team did an excellent job with a comprehensive walk through of features and advice.

27 July 2026
Rated 5 out of 5 stars

I have always brought from stellisons…

I have always brought from stellisons and this is why....From start to finish when working with Jake from your Colchester branch, we were firstly given a great deal ( Oven & Hob first) then another 5 appliances for our new extension, he has advised, recommended and been flexible with deliveries when the job over run.
On the day of delivery the guys were prompt, polite and helpful, what more could you ask for, so a superb service all round.
Thanks
Mike

25 July 2026
Rated 5 out of 5 stars

Good service

I ordered a new washing machine from Euronics, which was then supplied by Stellisons. Very professional staff, arrived at a good time, phoned me beforehand to let me know they were coming. There were no problems with them removing the old machine and installing the new one. I would recommend.

22 July 2026
Unprompted review

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