dacemotorgroup.co.uk Reviews 

2,746
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 508 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently praise the helpful and professional staff for their welcoming attitude, making the vehicle purchase process exceptionally smooth and stress-free. Consumers consistently highlight the excellent support, noting that representatives answer questions thoroughly and provide clear guidance from start to finish. However, some customers also noted serious concerns regarding vehicle conditions, mentioning unexpected mechanical faults or maintenance issues discovered shortly after taking delivery. A few reviewers also experienced difficulties obtaining adequate help from after-sales support when attempting to resolve these specific vehicle defects.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professional, helpful, and friendly... See more

Service

People report positive experiences with service, describing the team as highly professional and easy to deal... See more

Product

Customers had ambiguous experiences with product, reflecting a split opinion among reviewers. While many... See more

Customer service

Consumers find customer service to be overwhelmingly positive and supportive. Reviewers frequently mention... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting a smooth, stress-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a car here from Dylan a few weeks ago and my experience was second to none, he made my whole experience so easy. I did not feel as though I was speaking to your typical sales person for a singl... See more

Rated 5 out of 5 stars

Dealt with Jaydon rang in the morning about a car on the website by 5pm we had picked up the car and driving it home . Jaydon worked all day to get things organised kept in touch and the car was prese... See more

Rated 5 out of 5 stars

Excellent experience from start to finish. Callum Davies was the chap who helped me and he made the whole experience so much easier. He managed to find me the perfect car and as he knew I needed a veh... See more

Rated 5 out of 5 stars

Just collected my Hyundai i20 from Dace motor group Eccles Exceptional service from start to finish from Will, I went viewing a car in their showroom and a differnt car caught my eye online. Spo... See more



Contact info


4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 65% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,746)

497 reviews in the last 12 months

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Rated 5 out of 5 stars

Great place to buy your New Car

Good Evening,

Just a quick review to say a special thank you to Jack Hart who I dealt with during the time I purchased my new car. Jack was a very polite and pleasant young man, super knowledgeable and nothing was too much. He guided me through the process from the start all the way to the end. I would highly recommend. Nicola G

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

The 2nd time I've bought from Dace.

Jon and Ryan were really helpful, knowledgeable and polite.
Very easy process.

Absolutely love my vehicle
Will return in future and would recommend to others

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Information on vehicles for sale.

Whilst looking for a car I spoke to a salesman at dacemotorgroup for information. He introduced himself as Jack Hart .. he was very polite and knowledgeable. Answered questions without having to think. I would highly recommend Jack Hart if you’re thinking of visiting this motorgroup for information etc. on purchasing a vehicle.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Came in looking for my first car so I…

Came in looking for my first car so I body called jack came to help me was very polite an helpful explaining how I could go about getting finance just wanted to leave this review to say what a value member of the team he is for your company I’m sure to come back to possible get my first car with yourselves

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Tom at Dace was fab!

Tom was professional, had great communication throughout, and there was no messing around. He made the whole process straightforward and stress-free. I’d happily recommend Tom to anyone looking for excellent service.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I went to Dace on a recommendation of…

I went to Dace on a recommendation of Jack hart, I had never heard of the garage before but my relatives spoke highly of Jack and how helpful he was and made the sale seamless from first meeting with him. My experience did not disappoint. He was incredibly helpful and knowledgeable and followed up with aftercare as promised.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Just collected my Hyundai i20 from Dace…

Just collected my Hyundai i20 from Dace motor group Eccles
Exceptional service from start to finish from Will,
I went viewing a car in their showroom and a differnt car caught my eye online. Spoke to Will who arranged for me to come back and for a test drive the following day.
Being new to auto driving and a little nervous, Will was fabulous made me feel comfortable and relaxed on the test drive. I absolutely loved the car and arranged to collect a couple of days later. Would highly recommend speaking to Will at Dace eccles great service from start to Finish 😁


30 July 2026
Unprompted review
Rated 5 out of 5 stars

I'd highly recommend Dace to anyone…

I'd highly recommend Dace to anyone thinking of buying a car. We were dealt with by Chris who was polite, friendly and completely up front about the car we were interested in. We bought the car in the end and, so far, we're very happy with it.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Just bought my audi q2 from dace motor…

Just bought my audi Q2 from dace motor group . Couldn't be happier with the car . Ryan was amazing from start to finish he answered all my questions and made sure I knew how everything works in the car before I left. Very happy with the service received would definitely return in the future.

28 July 2026
Unprompted review

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