Sarah, our Customer Success Specialist, gives great hints and tips, but recognises the value in keeping sessions short (we're all busy!), focussing on priority areas one at a time. We had a great ap... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've always had a really positive experience working with CVL. Communication is great, the team come back with detailed information quickly and everyone is lovely to speak to. Sarah Atkinson deserv... See more
Company replied
Team Recruit have used CVLibrary for a number of years. This site has proved invaluable with regard to candidate placement & our contact Callie has been a huge help with all aspects of candidate se... See more
Company replied
Callie has been extremely helpful and responsive throughout our dealings with CV-Library. She is always approachable, quick to come back to me and genuinely keen to make sure we are getting the best... See more
Company replied
Company details
About CV-Library
Written by the company
CV-Library is the UK’s top independent job board, delivering 3M+ monthly applications and ranked #1 for candidate quality. With 360,000 new CVs added monthly and powerful AI tools, we help businesses hire smarter and faster using flexible, cost-effective solutions.
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
Contact info
United Kingdom
- 01252 810995
- help@cv-library.co.uk
- www.cv-library.co.uk
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First Class
Clear, informative, engaging, Rachael was very professional and very easy to understand. Clearly an expert in her field.
10 June 2026
Unprompted review
Reply from CV-Library
Hi Rob,
Thank you for your great feedback. We're delighted to hear that you found the training clear, informative, and engaging. We'll be sure to share your kind comments with her.
Kind regards,
The CV-Library Team
Isaac - Customer Service for the WIN
Isaac was extremely helpful in the training he provided. He gave me so many extra tips and tricks that will make finding candidates an absolute breeze. He was extremely interactive and was happy to ask as many additional questions as I had along the way. His training style is also very "Work with you" as opposed to others I have attended where you get lost halfway or are made to feel like a complete idiot!
10 June 2026
Unprompted review
Reply from CV-Library
Hi Andrea,
Thank you for your wonderful feedback. We're delighted to hear that Isaac's training was both helpful and engaging, and that the extra tips and tricks have given you confidence in finding candidates more effectively.
We'll be sure to pass on your kind words to Isaac.
Kind regards,
Kira is great
Kira is great! She answered all our questions and was very helpful in guiding us visually
5 June 2026
Unprompted review
Reply from CV-Library
Hi Charlene,
Thank you for your kind feedback! We're so pleased to hear that Kira was able to answer all your questions and provide helpful visual guidance throughout the process. We'll be sure to share your comments with her.
Kind regards,
The CV-Library Team
Data/Reports from CV Library
The reports and data that Daniel Price provided throughout our contract have been brilliant. He is always happy to support and make the reports work for you. Thanks Dan, really appreciated.
5 June 2026
Unprompted review
Reply from CV-Library
Hi Serena,
Thank you for your wonderful feedback. We're delighted to hear that Daniel's reports, data, and support have been so valuable throughout your contract. We’ll be sure to pass on your kind words to him.
Kind regards,
The CV-Library Team
Excellent Training Session
I've just had a training session with CV-Library and wanted to thank Scarlett for her help. She was really knowledgeable, super friendly, and took the time to answer all of my questions clearly. I've come away with a much better understanding of the platform and how to make the most of it!
4 June 2026
Unprompted review
Reply from CV-Library
Hi Laurance,
Thank you for your wonderful feedback. We're delighted to hear that Scarlett made your training session so valuable and enjoyable. It's great to know you came away with a stronger understanding of the platform, and we'll be sure to pass on your kind words to her!
Kind regards,
The CV-Library Team
Grace
Grace maintains regular contact and is always available to set up relevant watchdogs for me as the business and recruitment needs change
4 June 2026
Unprompted review
Reply from CV-Library
Hi Judi,
Thank you for your feedback. We're delighted to hear that Grace has been providing proactive support and staying responsive to your changing recruitment needs. We'll be sure to share your kind comments with her!
Kind regards,
The CV-Library Team
Helpful support
Kaylin was really nice and helpful with my training, making sure to repeat steps me and my colleague didn't fully understand!
4 June 2026
Unprompted review
Reply from CV-Library
Hi Kara,
Thank you for your lovely feedback. We're pleased to hear that Kaylin was helpful and supportive during your training. We'll be sure to pass on your kind words to her!
Kind regards,
The CV-Library Team
I have been working with Daniel Price…
I have been working with Daniel Price for the last few years and recently David Rodrigues at CV Library. It's been great working with the team - they are competent, professional, friendly, helpful and kind. They take time to listen and understand our business needs and have always been available to offer their support. Thank you!
3 June 2026
Unprompted review
Reply from CV-Library
Hi Saira,
Thank you for your kind feedback. We're delighted to hear that Daniel and David have provided such great support. We will be sure to pass this on.
Kind regards,
The CV-Library Team
Reply from CV-Library
Hi Sam,
Thank you for the positive review! We're delighted that you found the session informative and helpful.
Kind regards,
The CV-Library Team
Terri Baker gave an excellent…
Terri Baker gave an excellent demonstration of the CV Library features and functions. Really cheery, helpful and easy to get along with.
29 May 2026
Unprompted review
Reply from CV-Library
Hi David,
Thank you for your kind feedback. We're delighted to hear that Terri Baker provided an excellent demonstration of CV-Library's features and functions. It's great to know that her friendly and helpful approach made the session enjoyable and informative.
Kind regards,
The CV-Library Team
When apply for a job the same role…
When apply for a job the same role appears again
This happening after upgrading the site
I think this should be fixed, creates confusion
Also, the search results are not so relevant
29 May 2026
Unprompted review
Reply from CV-Library
Hi Vasilis,
Thank you for your feedback, we really appreciate you highlighting these issues following the recent upgrade.
We understand how seeing the same role appear multiple times can cause confusion, and we’re also reviewing the relevance of search results. Our team is actively working on improvements, and we believe someone has already been in touch to discuss this further.
Kind Regards,
The CV-Library Team
Great tips from Terri during today's…
Great tips from Terri during today's training session for CV-Library. I am looking forward to getting excellent results in our recruitment campaigns.
29 May 2026
Unprompted review
Reply from CV-Library
Hi Lukasz,
Thank you for your feedback. We're delighted to hear that Terri provided valuable tips during the training session. We wish you every success with your recruitment campaigns and look forward to helping you achieve excellent results.
Kind regards,
The CV-Library Team
CV Library is a very brillant and…
CV Library is a very brillant and excellent platform! I enjoyed the training.
28 May 2026
Unprompted review
Reply from CV-Library
Hi Peace,
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the training and have had such a positive experience with CV-Library.
Kind regards,
The CV-Library Team
It was a great experience and learning process was very appropriate
It was great.
28 May 2026
Unprompted review
Reply from CV-Library
Hi Josiah,
Thank you for your feedback. We're delighted to hear you had a great experience and found the learning process clear and effective. We appreciate your support and are pleased we could help you get the most from the platform.
Kind regards,
The CV-Library Team
Excellent Customer Support from Isaac and Kaylin
Excellent customer service from Isaac Essling and Kaylin Lewis at CV-Library. They were very helpful, professional, and supportive throughout the process. I really appreciate their patience and clear communication. Highly recommended!
27 May 2026
Unprompted review
Reply from CV-Library
Hi Dayan,
Thank you for your kind feedback. We're delighted to hear that Isaac Essling and Kaylin Lewis provided excellent service and support throughout the process. We appreciate your recommendation and are pleased that their professionalism, patience, and clear communication made such a positive impression.
Kind Regards,
The CV-Library Team
Olivia Burnell was great!
Olivia Burnell was great!! very efficient at explaining how to use the platform
27 May 2026
Unprompted review
Reply from CV-Library
Hi Menorah,
Thank you for your feedback. We're pleased to hear you found our service helpful, and it's wonderful to know that Olivia Burnell was able to clearly and efficiently explain how to use the platform. We will be sure to pass this on.
Kind Regards,
The CV-Library Team
Very helpful and informative
Very helpful and informative — I would recommend this service to anyone who needs assistance with their job search.
27 May 2026
Unprompted review
Reply from CV-Library
Hi Joshua,
Thank you for your kind words. We're delighted to hear you found our service helpful and informative. We appreciate your recommendation and wish you every success with your job search.
Kind Regards,
The CV-Library Team
CV-Library give first class customer…
CV-Library give first class customer experience, business to business they cannot help us enough in insuring that we are 1. getting the most out the platform and 2. understand how to use the platform
27 May 2026
Unprompted review
Reply from CV-Library
Hi Ronan,
Thank you for your kind feedback. We're delighted to hear that you've had a first-class experience with CV-Library and that our team has helped you get the most from the platform.
Kind Regards,
The CV-Library Team
Sarah Bastin was super professional
Sarah Bastin was super professional, responsive, quick and understanding of what I needed. Friendly and aware of lack of time I had. Superb experience.
27 May 2026
Unprompted review
Reply from CV-Library
Hi Kate,
Thank you for your great feedback. We’re delighted to hear Sarah Bastin provided such a professional, responsive, and understanding service. We’ll be sure to pass your kind words on to her.
Kind Regards,
The CV-Library Team
Outstanding Service
I have been using the services of CV-Library since they started and think they are wihtout exception the best CV and Job site in the UK, with the best staff. They put the human back into an industry that is sadly becoming less and less human. I have always had excellent support and they continue to provide it when needed, as I did today. To that it's the little touches; a card of support in a dark hour that my granddaughter was experiencing with a brain tumour, so very kind. Team CV-Library keep up the outstanding work you have provided for years.
26 May 2026
Unprompted review
Reply from CV-Library
Hi Mr Storton,
Thank you for your amazing feedback and long-standing support. We’re truly pleased to hear our team has been able to provide both excellent service and a personal touch when needed.
Kind Regards,
The CV-Library Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.