CV-Library Reviews 

very helpful an gave great tips for my use of cv library

Toni Was very clear and helpful to explaining all the functionality of the platform, im very greatfull to her for the job she done

Matthew is someone who truly knows how to work with people. He is always available, responds quickly, and puts a great deal of effort into understanding what I need help with. He consistently goes the extra mile to help me solve problems and achieve my goals.

It is always a pleasure working with Matthew. His professionalism, dedication, and willingness to help make him an outstanding partner to work with.

Marina is very helpful and sorted my request quickly.
Red Sector

really appreciated the call, very helpful and provided an genuinely useful solution

We have used CV-Library for many years and it remains one of our most trusted recruitment partners.

The platform consistently provides access to high quality candidates, but what really stands out is the support from the account management team. They regularly go above and beyond, proactively working with us to ensure we are getting the best results and seeing the most relevant CVs available.

Compared to other job boards, CV-Library offers a much more hands on and customer-focused service. We highly recommend them!

Shoutout to Matthew Tyson for the amazing support recently! He went above and beyond to help me optimize my search strings and get watchdog alerts set up for my roles.

Alicia always goes above and beyond to support. She's extremely helpful and friendly and is always going the extra mile to support with any questions or queries I may have.

Grace has been so helpful in assisting us with making the most of our account!

CV Library is now and has always been one of my favourite job boards (over the past 20+ years).
Being a boutique firm, our needs are variable over time and CVL has never failed to adapt to those needs and make a positive impact on our work.
Even during the dark days of 2008/2009, CVL did what was best for our business, rather than trying to enforce a contract which no longer served our needs and that is why they were the first job board that we came back to after the dust had settled from the financial crisis.
From contacts like Kat, Lucy and Callie, we have always had the best help to get the best from the platform; they clearly see our success as theirs to and so I am always delighted to know that we make placement from their additional focus.

I've had a very positive experience with CV-Library and their customer service team. The support provided has been professional, responsive, and helpful whenever I've needed assistance. Any queries I've had were dealt with promptly and efficiently, making the whole experience straightforward and hassle-free.

A special mention to Grace Simpson for their excellent support and customer service throughout. Their assistance has been greatly appreciated.

I would happily recommend CV-Library to anyone looking for a reliable recruitment platform with a team that genuinely cares about its customers.

Scarlett was incredibly helpful with my query and was a pleasure to speak to Thank you so much once more Scarlett you really did Sort out my query in a super quick and professional manner.

This has been my 'go-to' site of choice for many years when job hunting (I do a lot of temporary or fixed term work) and I have long liked its functionality, the way users can set up searches and alerts, that sort of thing.

A revamp of the site in early June threw up some problems with the search facility so I contacted the site using the feedback address that was offered. Within a couple of hours I had a call-back, personally, from Ben and we discussed the issues, the problems they were causing and the reasons for the changes to the site (largely volume and capacity, because there are now so many users.)

Ben then sent me a detailed, precise email telling me what action he was taking, whether or not other people had raised the same issues, and offered me his personal (work) email should I have any more problems. This is a level of customer service that is far beyond anything I've experienced for many years, where most firms simply send an automated response thanking me for an email that they haven't even read.

The site now appears to be working much more smoothly, suggesting that my difficulties weren't specific to me and that the development team had listened to users and acted swiftly to rectify these glitches. But to receive a personal call-back and emails from Ben was quite beyond anything I'd expected, and I hope his employers recognise this.

CV Library Refresher Session

We had a really great team session with Nimesh yesterday — it was very insightful and a useful refresher for everyone.

Grace at CV-Library was extremely helpful and professional. She took the time to guide me through the job posting process, explained what would make my advert perform better, and gave clear advice that was easy to follow.

Her support made the whole experience much smoother, and I really appreciated her patience, knowledge and friendly approach. Excellent customer service from Grace — thank you for your help!

Grace Simpson went out of her way to help.
Acted proactively.
Excellent customer service.

Grace Simpson was very helpful in reviewing how I use CV Library and provided clear, practical tips to improve my searches. The guidance was easy to implement hopefully will improve the quality of my results.