Sarah, our Customer Success Specialist, gives great hints and tips, but recognises the value in keeping sessions short (we're all busy!), focussing on priority areas one at a time. We had a great ap... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I've always had a really positive experience working with CVL. Communication is great, the team come back with detailed information quickly and everyone is lovely to speak to. Sarah Atkinson deserv... See more
Company replied
Team Recruit have used CVLibrary for a number of years. This site has proved invaluable with regard to candidate placement & our contact Callie has been a huge help with all aspects of candidate se... See more
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Callie has been extremely helpful and responsive throughout our dealings with CV-Library. She is always approachable, quick to come back to me and genuinely keen to make sure we are getting the best... See more
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Company details
About CV-Library
Written by the company
CV-Library is the UK’s top independent job board, delivering 3M+ monthly applications and ranked #1 for candidate quality. With 360,000 new CVs added monthly and powerful AI tools, we help businesses hire smarter and faster using flexible, cost-effective solutions.
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
Contact info
United Kingdom
- 01252 810995
- help@cv-library.co.uk
- www.cv-library.co.uk
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from CV-Library
Hi Paul,
Thank you for your great feedback. We’re delighted to hear Sarah provided a 5-star service and was on the ball throughout your experience. We’ll be sure to pass on your kind words.
Kind Regards,
The CV-Library Team
I have been lucky using CV Library…
I have been lucky using CV Library since 2015 onwards however, the best experience I had was with Nicki Young my account manager. Nicki understands healthcare recruitment agency and their consultant team's requirements very well and once you are setup as your Account Manager, you just need to focus on recruitment.
22 May 2026
Unprompted review
Reply from CV-Library
Hi George,
Thank you for your continued support since 2015 and for sharing your experience. We’re delighted to hear such positive feedback about Nicki Young and the support she provides to your healthcare recruitment team. We’ll be sure to pass on your kind words.
Kind Regards,
The CV-Library Team
I recently had a session with Nimesh
I recently had a session with the team at CV-Library, and it was fantastic. As a recruitment professional, staying sharp on our sourcing tools is essential, and this session delivered exactly what was needed. - Thank you Nimesh
22 May 2026
Unprompted review
Reply from CV-Library
Hi Reena,
Thank you for your great feedback! We’re delighted to hear the session was so valuable for you as a recruitment professional. Nimesh will be very pleased to hear your kind words. We really appreciate you taking the time to share this!
Kind Regards,
The CV-Library Team
Really patient and kind and always made...
Really patient and kind and always made sure that i was still aware of what he was doing.
22 May 2026
Unprompted review
Reply from CV-Library
Hi Chloe,
Thank you for your lovely feedback! We’re really pleased to hear you felt supported and kept informed throughout. We truly appreciate you taking the time to share this.
Kind Regards,
The CV-Library Team
CVLibrary 15 years
I have used CVLibrary for about 15 years.
It continues to provide the best ROI for placed candidates of the job boards I use and comedically 3 times better value than Linked In. Nicki Young my account manager understands my business and has incredible industry knowledge, she is a superstar.
12 May 2026
Unprompted review
Reply from CV-Library
Hi Jake,
Thank you for your amazing feedback and long-standing support! We’re delighted to hear CV Library continues to deliver strong ROI for you. Nicki will be thrilled to hear your kind words!
Kind Regards,
The CV-Library Team
CV Library
Recently began using CV Library, had a really informative training session with CJ - thank you!
21 May 2026
Unprompted review
Reply from CV-Library
Hi Victoria,
Thank you for your lovely feedback! We’re glad to hear you found your training session with CJ informative. We really appreciate you taking the time to share your experience!
Kind Regards,
The CV-Library Team
Lot of issues since I opened…
I've had a lot of issues since I opened the account as a recruiter, however dealing with Sarah Bastin, it's now been resolved. She's incredibly professional and capable, managed my frustration well, solved the issues. So a big shout out to her. Thanks
21 May 2026
Unprompted review
Reply from CV-Library
Hi Andrew,
Thank you for your feedback. We’re sorry to hear you experienced issues initially, but we’re really pleased Sarah was able to resolve everything for you. She’ll be very happy to hear your kind words. We appreciate you taking the time to share this.
Kind Regards,
The CV-Library Team
Client/Customer support
Sarah Bastin, our account manager is so knowledgeable and super helpful, she really couldn't do more to advise and help us to get the best out of our account. It is really appreciated.
21 May 2026
Unprompted review
Reply from CV-Library
Thank you for your wonderful feedback! We’re delighted to hear Sarah has been so knowledgeable and helpful in supporting you to get the very best from your account. We’ll be sure to pass on your kind words.
Kind Regards,
The CV-Library Team
Olivia made everything very clear and…
Olivia made everything very clear and the whole experience fantastic
21 May 2026
Unprompted review
Reply from CV-Library
Hi Will,
Thank you for your lovely feedback! We’re so pleased to hear Olivia made everything clear and provided such a fantastic experience. We truly appreciate your support!
Kind Regards,
The CV-Library Team
Clear concise and friendly interaction…
Clear concise and friendly interaction with Sarah from CV Library. She gave useful insight on how to use the site and followed up promptly with helpful tips and a tailored made search.
20 May 2026
Unprompted review
Reply from CV-Library
Hi Everton,
Thank you for your wonderful feedback! We’re so pleased to hear that you had a clear, concise, and friendly experience with Sarah. We’ll be sure to pass along your kind comments on.
Kind Regards,
The CV-Library Team
CV Library Eplained
I had a very helpful Teams meeting today and really appreciated the support and guidance provided. The explanation of how to use the CV library was clear, detailed, and easy to follow, which made the whole process much easier to understand. The session was well organised, informative, and delivered in a very professional and friendly way. Thank you again for taking the time to explain everything so thoroughly.
20 May 2026
Unprompted review
Reply from CV-Library
Hi Millie,
Thank you so much for your thoughtful feedback! We’re delighted to hear that you found the Teams meeting so helpful and informative. It’s great to know that the support and guidance provided made the CV Library process clearer and easier to understand.
Kind Regards,
The CV-Library Team
Top Class customer support
Great experience with my customer service rep Isaac!
Helped me create better job specs to generate more traction and saved me an awful lot of time!
19 May 2026
Unprompted review
Reply from CV-Library
Hi Elyse,
Thank you for your fantastic feedback! We’re so pleased to hear that Isaac provided such a great experience and was able to help you create stronger job specs that generated more traction while saving you valuable time. We’ll be sure to share your kind comments with him.
Kind Regards,
The CV-Library Team
Sarah replied quickly & answered all my…
Sarah replied quickly & answered all my questions
19 May 2026
Unprompted review
Reply from CV-Library
Hi Becky,
Thank you for your feedback! We’re delighted to hear that Sarah was quick to respond and able to answer all of your questions. We’ll make sure your kind words are passed on.
Kind Regards,
The CV-Library Team
Isaac was great help!
Isaac was great at helping me understand the ins and outs of CV Library to make the most use of it!
18 May 2026
Unprompted review
Reply from CV-Library
Hi Harvey,
Thank you for your lovely feedback! We’re so pleased to hear that Isaac was able to help you get the most out of CV Library and guide you through everything clearly. We’ll be sure to pass your kind comments on to him.
Kind Regards,
The CV-Library Team
I paid £90 to post a job
I paid £90 to post a job. No invoice sent, no receipt, no login. They did not respond to emails or social media, nothing. When I phoned, the man could hardly speak English and was unhelpful. Do not use these people. I have asked for refund. If they dont I have to contact my credit card company
17 May 2026
Unprompted review
Reply from CV-Library
We’re sorry to hear about your experience and sincerely apologise for the frustration caused. We understand that you have now spoken with a member of our team.
At the time, we were experiencing issues with our banking system which unfortunately affected some payment confirmations and account setup communications. We appreciate your patience while this was being resolved.
We regret that our service did not meet expectations on this occasion and apologise again for the inconvenience caused.
Top Marks for CV Library!
CV Library has always been so easy to deal with and such lovely helpful people. They've given me not only great service at a great price but also excellent advice and support. Personally, I would not consider using anyone else for recruitment.
18 May 2026
Unprompted review
Reply from CV-Library
Hi CJ,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve consistently had such a positive experience with CV Library.
Kind Regards,
The CV-Library Team
Reply from CV-Library
Hi Caron-Maree,
Thank you so much for your kind words! We’re thrilled to hear Gemma made such a great impression. We’ll be sure to pass along your feedback to her.
Kind Regards,
The CV-Library Team
Terri was extremely helpful and…
Terri was extremely helpful and patient, Thank you
15 May 2026
Unprompted review
Reply from CV-Library
Hi Bronwyn,
Thank you for your feedback.
We’re really pleased to hear Terri was so helpful and patient. We’ll be sure to pass your kind comments on to her.
Kind Regards,
The CV-Library Team
I knew a little about how to use CV…
I knew a little about how to use CV Library but Grace gave me some great pointers this morning, thanks
15 May 2026
Unprompted review
Reply from CV-Library
Hi Mel,
Thank you for your feedback.
We’re glad to hear Grace was able to share some useful pointers and help you get more from CV-Library. We’ll make sure your kind comments are passed on to her.
Kind Regards,
The CV-Library Team
Excellent and helpful service from Isaac
Isaac was very knowledgeable and gave some great advice on how to maximize candidate CV sourcing. I would highly recommend.
14 May 2026
Unprompted review
Reply from CV-Library
Hi Ben,
Thank you for your great feedback.
We’re glad to hear Isaac was able to share helpful advice and support you with sourcing candidates more effectively. We’ll be sure to pass your comments on to him.
Kind Regards,
The CV-Library Team
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