Currys  Reviews 

I bought an expensive gaming pc on 21st August, was supposed to get promotional codes with purchase, so far it's been almost a month with no resolution, I have phoned customer services, told my issue would be resolved within 72hours, still waiting 3 weeks later, have contacted customer support on twitter, to also be messed around for 2 weeks, it should not be this hard to get 2 promotional codes that currys are advertising to sell their products. Not a good experiance at all, extremely frustrated.

Both men were polite and treated us with respect. We are elderly. They disconnected the old machine and carefully cleaned up the rubbish underneath,allthe time making pleasant conversation and assuring us as to the quality of the machine and their fitting.
We were very relieved to have such men working for us.

Matt who served me at Currys BSE was brilliant, polite, helpful and understood exactly what I wanted.

Terrible Terrible Terrible - Bought a Dishwasher and the installers damaged out floor in the kitchen ( we paid extra for installation)
Contacted currys same day. Been more than one and a half month no contact from currys - we were told someoen will contact you within 72 hours. MY wife is pregnant and in her 3rd trimester and we haven't been able to fix that and kitchen looks messy becasue of that.

Ordered a Beko integrated dishwasher (order CUR2679527159) on 19/7/26, delivered and installed by Currys 29/7/26. Faulty from the first few uses. Three separate repair visits (21/8, 1/9, 8/9) failed to fix it. On 8/9/26 Beko's own engineer confirmed the unit is unrepairable and issued an uplift number. I emailed Currys' complaints team the same day with proof of purchase and the uplift number, requesting a written response within 5 working days. That deadline passed on 15/9/26 with no reply. Nearly two months without a working appliance, and Currys has gone silent on a straightforward Consumer Rights Act replacement request. Order ref: CUR2679527159.

Knowledgeable Assistant. Right price for us. Previous good experience with Currys.

Very helpful member of your staff 10 out of 10 👏

Easy just looked around asked for advice bought the item I'm happy

When in the store the lad was very helpful with my purchase answered my questions. The delivery lads did good job removing my old washer & installing my new washer. The only issue overall was original drlivery would have been following Tuesday (a week) but if I paid £10 extra could have it delivered on Thursday (3 days) this I did as needed it. Delivery lad said any probs ring them always in the area, if thats the case I shouldnt have been charged £10 extra if always in the area.

Staff Review Curry’s Branch Hanworth
We honestly cannot thank Jiya and Lina at the Currys Hanworth branch enough for the incredible help and customer service they gave us. We have had an ongoing issues for over a week with a failure to deliver a sound bar that should have come free with our Television purchase.
We had been trying to get our issue resolved through the online customer service team for over a week, but unfortunately we were sent on what felt like a never-ending goose chase, from one number to another, with no real solution.
Then we went into the Hanworth store and met Jiya and Lina. Within just 30 minutes, they listened to us, understood exactly what the problem was and managed to sort out something that the online team had failed to resolve in an entire week!
What really impressed us was their patience, kindness and genuine willingness to help. They didn’t simply send us elsewhere or tell us it wasn’t their problem — they took ownership, went out of their way to find a solution and made sure we left feeling treated like they valued our custom and with our problem resolved.
After such a frustrating experience online, meeting two staff members who genuinely cared and wanted to help made such a difference.
Jiya and Lina , thank you both from the bottom of our hearts. You are an absolute credit to Currys and to the Hanworth branch. Staff like you make a huge difference to the customer experience, and your hard work and kindness deserve to be recognised.
We are extremely grateful for everything you did for us. Thank you! ❤️
Mark and Chandrika Beardsley

The manager on shift that day which seems like a busy was just great with helping me out. Also, AJi and Arnold are gems. They took their time and expertise to make sure customer satisfaction is met . At the end of the day, I left satisfied and happily with my appliance. A big thank you to all three for your hard work, patience, help,understanding, going above and beyond to make sure the customer is satisfied and happy. Visited Currys the 15/09/26 in the afternoon, hence the manager. Sorry I forgot your name but you're awesome, keep up with the good job.

Couldn’t fulfil price so cancelled - rubbish

Excellent service from order to delivery/installation of a Beko washing machine. Delivery on time, pleasant/polite delivery men and efficient.

Communications were also prompt and informative.

Well done Curry’s 👍

did not deliver my product as promised
waited in all afternoon
what a waste of £40
Went to my local store to sort the problem
Custommer services were so rude and un- apologetic that i cancelled the order

Very good service in store and delivery service

I bought a laptop and was served very well by Umesh in the Birmingham Selly Oak branch (great service) but I was a bit disappointed that despite the large number of display models, most were not available in the store and needed to be ordered first.