Currys  Reviews 

497,333
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 142,143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, patient, and helpful during purchases, making the shopping process completely smooth. Consumers also highlight that the overall delivery service is prompt, highly efficient, and handled professionally by friendly drivers who clean up afterwards. However, some customers also noted very frustrating experiences regarding severely delayed deliveries, long wait times, and orders getting lost in the active system. A few reviewers additionally mentioned receiving incorrect appliances, facing poor communication issues with couriers, or experiencing difficulties with product returns.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, polite, and knowledgeable... See more

Product

Users describe ambiguous interactions with product, reflecting mixed experiences regarding quality and... See more

Service

Customers report overall satisfaction and positive experiences with the service provided. Reviewers... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and efficient arrival times. Many... See more

Order

Reviewers highlight ambiguous aspects of order processes, as experiences vary significantly. Some consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It would have been a 5 but for the flexi pay application. To verify yourself you had to use auto scan to take a photo of yr passport or drivers licence. Neither would work on my camera and no anothe... See more

Rated 5 out of 5 stars

Made purchase at Weston super Mare branch recently. Assistant was Leya (might have the spelling wrong - foreign lady) but she was a delight to talk to. Talked us through everything regarding our purch... See more

Rated 5 out of 5 stars

My partner and I were looking for a laptop to fit both university work and to cross play on platforms! With the selection being overwhelming we asked for some help. Rhys & Frankie were absolutely amaz... See more

Rated 5 out of 5 stars

Team Valley store. Called in to purchase a laptop, we were served by a guy called Adam, his knowledge was amazing and gave us many options to consider, very patient with us and we walked out with an... See more


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

497K reviews

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4.3

All reviews

(497,333)

135,488 reviews in the last 12 months

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Rated 5 out of 5 stars

Joel was Absolutely amazing

Absolutely amazing, from the moment we walked in. Joel was attentive and very informative, he answered numerous questions we had, he was able to recommend products and explain insurance cover too. 10/10 experience. He’s a credit to curry’s workforce.

18 September 2026
Rated 5 out of 5 stars

Amazing staff

Dee was very helpful and gave us a list of all the options so that we could form a judgement. He was nice and understanding through the whole process, making the experience very pleasant and stress-free.

18 September 2026
Unprompted review
Rated 2 out of 5 stars

When going to curry’s at Farnborough…

When going to curry’s at Farnborough Gate. I selected a washing machine I asked three different people for help.After a good 20mins a lady appeared very apologetic about me having to wait she was very helpful and knowledgeable about the purchase I was going to make.my problem was with all the staff walking around with iPads and clipboards not one offered an assistance it was not as if the shop was busy.surely it is in everyone’s interest to approach customers and ask if they need help.

18 September 2026
Rated 4 out of 5 stars

Difficult to use web site

The web site was really difficult to use I almost gave up on it ! I eventually l found what I was looking for , went to purchase it, found the curry credit terms were extionate , so I decided to purchase it in an interest free credit card. We paid for next day delivery , which was excellent we also paid for them to remove the old one .

18 September 2026
Rated 5 out of 5 stars

Brilliant service all round.

Easy to order. Kept me updated on delivery. The two guys who delivered rang me to let me know they were on their way. They were both very professional and friendly and very considerate and courteous, and caused no disruption. We were very pleased, their names were Sean and Aaron.

18 September 2026
Rated 1 out of 5 stars

Product description changed after purchase - wrong item sent three times

I ordered a HONOR MagicPad 4 12.3" Tablet on 29 August, product code 714597. Both my order confirmation and my sales receipt of that date describe it as the 512 GB model, £549.99.

What arrived was the 256 GB model. It was collected on 1 September and replaced - with another 256 GB. A third has now been raised against the same product code, so it will be wrong again.

The reason is in Currys' own paperwork. The replacement receipt issued to me on 17 September describes the same product code 714597, at the same £549.99, as the 256 GB model. The description attached to that code has been changed since I bought it. Every advisor I speak to now sees 256 GB on screen and tells me the order is correct, which is why three deliveries have been identical.

I am not asking for a refund. I want the item I was sold and paid for. I would like someone who can look beyond the current product record to compare the 29 August receipt with the 17 September one - same order, same code, same price, two different descriptions - and put this right.

30 August 2026
Unprompted review
Rated 3 out of 5 stars

Integrated dishwasher


Arrived on time, fitted dishwasher but had to leave the kick board off as door would not open. Have now had to arrange for this to be remedied at my expense.
Also, did not tighten up plumbing under the sink so had water leak on first use. I've now sorted.
Not a great experience overall.

18 September 2026
Currys  logo

Reply from Currys

Hi,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks, Jodie

Rated 5 out of 5 stars

Very good service

I was given a time frame within which the items would be delivered - that helps with planning one’s day. I subsequently received a mobile phone call indicating that delivery would be within 10 minutes - which happened, very good. Goods were off loaded, all good. The system works. Thank you.

18 September 2026
Rated 3 out of 5 stars

The dishwasher is damaged

14 September 2026
Currys  logo

Reply from Currys

Hi,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks, Jodie

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