Absolutely beautiful jewellery - I won't be shopping anywhere else! There was so much choice for all different types of piercings and everything matches effortlessly. The quality is great and I now do... See more
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Excellent customer service! Have so many of crystal London earrings all unique in their own way. Had an issue with a stone falling out after only a few days. Which is unusual so never had this issue b... See more
Im glad i found their page via facebook. Their jewellery looks stunning in photo but face to face, even more beautiful! Happily with the quality and style, feel very comfortable compared to the on... See more
The Bright Silver titanium is really good, no tarnishing like sterling and no gold price tag. It appears similar to my white gold, really recommend it. I do wish their charms were available in titan... See more
Company details
Written by the company
Thoughtfully designed & handcrafted jewellery since 2013. Experienced an issue with your item, delivery or anything else? Please get in touch with us via email and we'll do everything we can to help ♡
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4.8
Excellent
257 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 48 hours
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Really unique peices that you cant get…
Really unique peices that you cant get anywhere. Packaging is really nice and collections are so good. Shopped many times from here and I keep coming back.
21 March 2025
Unprompted review
Just as described
Lovely earrings – very delicate and easy and comfortable to wear. Perfect for smaller ear piercings and they look just like the pictures. Really happy with them!
10 March 2026
Unprompted review
Beautiful jewellery and good quality
Beautiful jewellery and good quality. The earrings are very delicate and exactly what I was looking for. Fast delivery and nicely packaged.
7 March 2026
Unprompted review
Beautiful jewellery
1 January 2026
Unprompted review
gorgeous jewellery
I'm slowly building up my collection of CHL and I love every piece!
1 March 2026
Unprompted review
The quality of the earrings is…
The quality of the earrings is incredible! They’re so pretty and I’ve had no irritation whatsoever, they’re super comfy and I’ve had so many compliments on them. Will definitely be order again!
1 March 2026
Unprompted review
The website is very well organized and…
The website is very well organized and the pieces are unic
28 February 2026
Unprompted review
I have a metal allergy and this company…
I have a metal allergy and this company has been a life saver! They have always given me full details on the materials used and supported me with any queries. The pieces are beautiful and I wear them daily without any issues at all which is huge for me! I also had an issue with a broken earring which they were prompt to resolve and I couldn’t be more thankful :)
20 February 2026
Unprompted review
The jewelry I received was beautiful…
The jewelry I received was beautiful and I adored it!
1 October 2025
Unprompted review
The jewellery is so pretty and really…
The jewellery is so pretty and really good quality! Had a issue with a delivery and they resolved straight away!
16 January 2026
Unprompted review
Great
Great jewellery company would definitely recommend some beautiful earrings
14 October 2025
Unprompted review
Amazing jewelry and quality
Amazing jewelry and quality, can’t wait to order more! Ordered my stack a months ago and didn’t have any issue with it so I will reccommend them so much!
30 January 2026
Unprompted review
Fantastic jewellery and really…
Fantastic jewellery and really reasonably priced. Always get compliments off my earrings
26 February 2026
Unprompted review
Absolutely love their earrings and they…
Absolutely love their earrings and they are always happy to help and very quick response!
26 February 2026
Unprompted review
Beautiful earrings
Beautiful earrings, fast delivery. I’m delighted.
24 February 2026
Unprompted review
Love it
Love it. The metal is great, doesn’t change colour. Been buying here for years
23 February 2026
Unprompted review
Beautiful high quality jewellery
Beautiful high quality jewellery. I have so many different pieces now and will continue ordering from Crystal Heaven London. If and when I’ve had the odd problem, the customer service team have been quick to help and answer any questions. Cannot fault them. Fantastic company keep it up!!
23 February 2026
Unprompted review
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