CRISTIANZEROTRE Reviews 

Purchased the STRONG 300 V.1 LACES BLACK, the shoe came but not with its red tag!, A bit disappointing to buy something and not receive everything in the box!

Do NOT ORDER FROM THEM. I ordered over a month ago 4 pair of shoes and all of a sudden today it says delivered but there is no package around my house. I want my money back. That's why I don't like ordering from shit that pop up on tik tok

I’ve been seeing this brand and this shoe boot in the urban fashion scene for a while. I ordered and they came super quick. The comfort and style was amazing. The quality of the leather was soooo soft and buttery. Highly recommend. They are extremely versatile for a dressed down look to a pairing then with a cute blouse and denim look.

I ordered my shoes on Sept. 19 they didn’t process shipping until Sept. 30 .. it is Oct. 11. Still NO SHOES. I need my shoes for an event on October 17. I will not order again. Everyone says fast shipping, its been almost a month for me!

They deserves 5 stars because the support is always here to help you and comprehensive ! The shipping is protected and fast. The shoes are looking wery good I had an issue with my order and they helped me very good. I recommend this mark to all my Friends and family thank you again Cristian Zenotre !

Very prompt with my inquiry!

I ordered a pair of shoes on the 19th of September. Never received a confirmation on shipping so I reach out to the company on September 25th it takes them 2 days to reply to my email. Saying that the shoe I ordered is in production because it has become a popular shoe. I replied that that should show on your site because your site says all orders ship via DHL 2-5 days. I didn't get a reply. I cancel my order over the weekend and they cancelled my order first thing this morning. This company has poor communication skills. And I'm very disappointed because of the shoe was on backorder that's fine. But as a company you should communicate that instantly once you receive an order you can't fulfill and give the customer an expected time of arrive and offer them the opportunity to wait on their order or offer a refund. Now that's how you do appropriate business.

From the moment I ordered to the moment my order arrived and even thereafter I was treated like royalty by the CRISTIANZEROTRE team. I ordered for an event that I had mistimed and figured I'd take a shot at emailing the team for insight. For one, their response times are immaculate and without even providing an explanation or story, just expressing hopes, they were able to put in their absolute best to accommodate our needs! From the interaction alone, we have put a pin to be sure to work with this brand in the future! - StaciaBuys

Their customer service is 10/10 - they respond fast and with professionalism! I ordered a size wrong by accident and I straight away told them. They quickly rectify my situation and I am so grateful for that!

They have awesome customer service and get the job done fast I love this company will be ordering again

Beware !!!! My child ordered shoes 2 weeks ago still nothing ! Can’t locate order or track it. Calling bank for fraud!!!

They helped me when I ordered the wrong size by mistake this was the best customer service i have ever seen

I love my boots they came within 3 days of my order date an the fit well I love them!

Even though you can’t return the shoes for an exchange and on top of that they take $19 of the return out of your money sucks. But as far as the customer service goes it’s outstanding! They responded to my emails expeditiously and even helped me choose the size that I needed which was very much appreciated. The only reason I gave four stars is because of the $19 they take out of your money especially if I’m reordering for a different size.

BUYERS BEWARE!!! My child ordered a $179.00 pair of shows and never received them nor did we receive a refund.

I absolutely love my boots I’m mad i didn’t order sooner i love how they respond to emails right away just great hospitality

Customer services is great I did get the help that I needed right away

They helped me track my package and make sure it was coming on time it is a very good company i think it’s one of the best and the shoes are perfect and cheap. Wonderful!!

I received the shoes on 8/5/24; however, they were too small. There was not a receipt nor return label in the box. I went to the website to see their return/exchange policy and they were closed for the summer (crazy right?!). I started a chat to inquire about returning. Being that we are in two different time zones, I closed the chat and waited for a response via email (as stated on their chat box). I never received the link that they claim to have sent me and I am stuck with shoes that are too small because I am outside of their 15-day return window.