CreditNinja Reviews 

11,802
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,929 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the application process straightforward and quick, often receiving funds promptly for urgent needs. Many appreciated the excellent customer service, noting helpful staff who explained things clearly. The company is also praised for offering flexible, affordable payment plans that fit various budgets, making repayment manageable. However, some customers also noted concerns regarding high interest rates, finding them excessive and leading to significantly higher repayment amounts. Additionally, a few people mentioned issues with transparency, citing undisclosed fees or unexpected payment structures. Some also experienced discrepancies between approved and received loan amounts or difficulties declining loans.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, consistently describing it as fast, easy, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the quick response and funding,... See more

Payment

Users describe ambiguous interactions with payment, with many reviewers praising the quick approval and... See more

Customer service

Customers consistently note positive experiences with customer service, appreciating the helpfulness and... See more

Price

Clients share negative opinions on price, primarily due to extremely high interest rates, with some reporting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was simple, questions were answered and even though it was after 5 on a Friday funds were available on Monday morning for our emergency. This is Marie C Miklas, please remove the name of Dianne R... See more

Rated 5 out of 5 stars

This is my third time using Credit Ninja, and they’ve always been great to work with. They’re a highly reputable company, and whenever I need help, I can actually talk to a real person, which makes... See more

Rated 5 out of 5 stars

It was so simple and I was able to get the application done and loan completed in really no time at all. If you only make the minimum payment it is a significant expense but pay it off and then you av... See more

Rated 5 out of 5 stars

I was having trouble getting a loan from any where but credit ninja took a chance on me. It wasn't quite as much as I wanted but im so glad that credit ninja is giving me the opportunity to show i can... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant
  3. Loan Agency

About CreditNinja

Written by the company


CreditNinja installment loans gives you access to funds in a safe and timely manner. Our online request process allows you to apply for a personal loan from the comfort of your home. That means no more long bank forms or slow moving lines. Typically within one business day you'll receive confirmation of the approved funding to help take care of your financial strains.
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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(11,802)

1,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy

Yes, the application was so fast and helpful Thank you for your wonderful service. I am a very happy customer.

Thanks so much for helping me.

Brenda Robinson

13 July 2026
Unprompted review
Rated 2 out of 5 stars

I was told in the e-mail that I would…

I was told in the e-mail that I would get a gift card from amazon after being approved or hat ever. I have not received or heard any more about this gift card

13 July 2026
CreditNinja logo

Reply from CreditNinja

Dear Michaelann,
Thank you for reaching out. We value your feedback and appreciate you sharing your experience. Feedback such as yours helps us improve our products and services. If you would like to discuss this matter in further detail, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail support@creditninja.com.

Rated 5 out of 5 stars

It was an easy straightforward…

It was an easy straightforward experience. The rate and reviews were easy to understand. It was a big helper in deciding what company to choose and was able to the money in a timely and fast manner. Would really recommend.

6 July 2026
Rated 5 out of 5 stars

I’m am so glad I was able to get a loan

I’m am so glad I was able to get a loan. I recently just got divorced single mom to 3 now. This right here gets me back on my feet and this helps me out tremendously. And it also helps me get better credit so my score can go back up.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Pretty great

Although the interests over the year is a bit High it was essentially an easy and effortless process in a time of great need and that speaks volumes will definitely be refinancing when the time comes

11 July 2026
Rated 1 out of 5 stars

Never use this lender

Never use this lender, they will overcharge you on everything, worst customer service. I borrowed 2000$ from them, and after paying all my payments regularly for over 6 months, I had to send them a 2200$ payoff check to get out of their loan, I ended up paying them over 4500$. And even after they received my payoff check they drafted my bank account two payments and took them over a month to reimburse it.

10 July 2026
Unprompted review
CreditNinja logo

Reply from CreditNinja

Dear Shawky BouAssy,
Thank you for reaching out. We’re sorry to hear that your experience with our customer support team did not meet your expectations. Transparency and customer support are central to our lending process, and we take concerns like yours seriously. For privacy and security reasons, we cannot discuss specific account details in a public forum. At CreditNinja, we're committed to ensuring that all approved applicants have an opportunity to fully review all loan terms prior to signing, including information about the payments and schedule, annual percentage rate (APR) and other fees, along with details about the applicable 3-day cancellation window. High-APR loans are not recommended as long-term financial solutions; your choice of a loan product should match your needs and ability to repay. We value your feedback and appreciate you sharing your experience. Feedback such as yours helps us improve our products and services. If you would like to discuss this matter in further detail, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail support@creditninja.com.

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