Credit Glory LLC Reviews 

10,009
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 719 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and knowledgeable, often highlighting their patience and kindness. Many appreciate how representatives clearly explain details, options, and processes, ensuring a thorough understanding. People consistently describe the customer service as fantastic, excellent, and amazing, noting the positive user experience. However, some customers expressed dissatisfaction with the service, citing unfulfilled promises and the belief that similar tasks could be done independently. A few also reported issues with payment clarity, mentioning unexpected charges or limited options for debt resolution.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing their experiences as amazing... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the helpfulness and competence... See more

Payment

Customers had ambiguous experiences with payment, with many reporting unexpected charges and difficulty... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 4 out of 5 stars

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

He was extremely helpful. He clarified every question I had and even more. He was patient, and even though there’s was connection issues, he made it work. He was extremely professional. I could tell h... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(10,009)

742 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Credit glory is amazing shantel is…

Credit glory is amazing shantel is amazing she helped me settle my debt and explained everything for alot less than other credit collectors if ur looking to fix your credit this is the company for you!
SHANTEL IS AMAZING TYSM
DIANE

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and easy!

Alex Martinez was extremely helpful and informative. He walked me through every step that I needed to complete my transaction. He answered all of my questions in detailed and made sure there was no miscommunication. Very solid experience because of Alex

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Wensley was very helpful,patient,kind…

Wensley was very helpful,patient,kind and extremely knowledgeable in helping me. He went above and beyond. I am thankful and grateful for his and his managers assistance in my despuet. I pray that the Lord our savior Jesus Christ fills him with an abundance of Joy, Love, Health, Strength, and Providence. May his light shine upon his steps always.

11 June 2026
Unprompted review
Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks…

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be successfully cover. And regarding the System Credit Glory app, it has everything that I need to track, not only my debt, but also my credit record. Service fantastic, solutions all the way and whoever is Adriana's (Adri) Supervisor, congratulations to have such wonderful person working for you.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give zero stars I would! This company scammed me. They tricked me into getting their services making me think I was paying off the debt not repairing my credit when it was SAID I was paying off the debt. It wasn't until I called back asking for a paid in full letter is when the truth came out! Do yourself a favor and DO NOT GO WITH THESE SCAMMERS! AI CAN HELP YOU FOR FREE!!!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I am a current customer for credit…

I am a current customer for credit glory. I signed up and have been on service for about 4 months. I have got to leave a review incase someone is looking for positive feedback with this company.. I was sketchy at first signing up but after 3 months into it, totally with it and woke up this morning and things showed removed that I didnt think would ever be removed unless I paid. Wow! I am extremely happy with the customer support. Never any issues someone is always there ready to give an update and explain. Trust the process. It is well worth it. So 5 stars 🌟 in 4 months in. Thank you Credit Glory. Its much appreciated 👏

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Misled

We were very misled into thinking that the 99.00 recurring charge would be cancelled last month. We had to call again this month, after being charged another month to get an email in writing that we wished to cancel. We should’ve not been charged and actually are owed a refund, in my opinion. Very poor service!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

The agent I spoke with an awesome Jon

The agent I spoke with an awesome Jon! He was very calm, intuitive, and walked me through step by step! I really appreciate him giving me information o never knew about. God sent me an angel cuz he knew I was lost. God bless him for his great customer service skills.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Our agent

Our agent, Alex was amazing with superbly helpful.Very informative, calm, collective did an amazing job.He deserved 10 stars, but I can only get 5.He helped me out a real lot.Thank you for your time and have a good day

3 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look