Credit Glory LLC Reviews 

10,008
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 719 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and knowledgeable, often highlighting their patience and kindness. Many appreciate how representatives clearly explain details, options, and processes, ensuring a thorough understanding. People consistently describe the customer service as fantastic, excellent, and amazing, noting the positive user experience. However, some customers expressed dissatisfaction with the service, citing unfulfilled promises and the belief that similar tasks could be done independently. A few also reported issues with payment clarity, mentioning unexpected charges or limited options for debt resolution.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing their experiences as amazing... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the helpfulness and competence... See more

Payment

Customers had ambiguous experiences with payment, with many reporting unexpected charges and difficulty... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 4 out of 5 stars

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

He was extremely helpful. He clarified every question I had and even more. He was patient, and even though there’s was connection issues, he made it work. He was extremely professional. I could tell h... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(10,008)

740 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These people are absolutely scumbags….i…

These people are absolutely scumbags….i went online to look up lvnv funding and i clicked on link to be connected with these people who claimed to be representing lvnv….I offered to pay my debt and was told no we can’t take your money because we violated your rights….you need a credit service to remove our mistake….its $499.00 and will be fixed in 30 days….after 750.00 later and 3 months nothing changed….i wish cancer on everyone in your company…you people are a stain on society!!!!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

New client portal

They are very thorough and informative while looking out for my best interest. They explained my options and how I can use additional credit monitoring if I want even. They let me know why accounts are in dispute as well, so I can understand the process such as if a creditor only reported to one credit bureau but was supposed to report to multiple credit bureaus. They also took there time helping me input my info to their improved platform.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

The best part was talking to a human

The best part was talking to a human. Not this AI garbage. He was extremely helpful, timely and kind. For my situation, this was a great experience and I want to thank them for not using AI. Everything got done that was needed, plus extra helpful information. The human touch. Not a dumb algorithm.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. Does not fulfill promises. Customer service reps are rude. Quick to hang up. Managers are never available. Until you advise you will file a complaint. Kimberly D manager is HORRIBLE. Requested refund within timeframe, per her, “system does not allow refunds.” Manager disconnected call after requesting to further escalate. DO NOT RECOMMEND. They seem to love to rob people.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Chris Brown was awesome sauce

Today I contacted this company to handle some issues on my credit report. I was in contact with Chris Brown who was super helpful and knowledgeable with helping me out through my credit report. He was very friendly and fun to talk through during the entire process. 10/10 would recommend.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Jodian D

Jodian D. was very helpful! Explained everything and educated me on my account.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam misleading sales tactics…

Absolute scam misleading sales tactics I explicitly told him I do not want to be signed up for their service and I did not authorize anything but the first two payments to come out of my card and they still sign me up and charge me $99 in which they told me they wouldn't refund until I told them I would contact my lawyer as it is in recorded call that I did not authorize this transaction nor your subscription service it wasn't until I mention my lawyer that they gave me the refund stay away from this company they are absolutely scammers

22 June 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam!

This is a scam! Don't be fooled like i was. All promises to delete collections were all lies! Please spare yourself from useless fees that they charge. You can do what they do on your own. Did you notice all reviews are scripted? Dont be fooled please!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Chantel is the BEST

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient with both my wife and I, and she was incredibly thorough, professional and kind. Not only would I recommend her to anyone, if I were her manager I would give her an immediate raise!

19 June 2026
Unprompted review

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