Credit Glory LLC Reviews 

10,008
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 719 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and knowledgeable, often highlighting their patience and kindness. Many appreciate how representatives clearly explain details, options, and processes, ensuring a thorough understanding. People consistently describe the customer service as fantastic, excellent, and amazing, noting the positive user experience. However, some customers expressed dissatisfaction with the service, citing unfulfilled promises and the belief that similar tasks could be done independently. A few also reported issues with payment clarity, mentioning unexpected charges or limited options for debt resolution.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing their experiences as amazing... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the helpfulness and competence... See more

Payment

Customers had ambiguous experiences with payment, with many reporting unexpected charges and difficulty... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 4 out of 5 stars

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

He was extremely helpful. He clarified every question I had and even more. He was patient, and even though there’s was connection issues, he made it work. He was extremely professional. I could tell h... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(10,008)

741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

He was very respectful he made sure…

He was very respectful he made sure that everything was taken care of correctly he went above and beyond to help me in this time. Ive never had the pleasure of speaking with someone so caring about others doing this kinds of job I give him more then 5 stars. This man need to be more then recognized 👏 if I could pick someone to do this entire process with it would be Alex

4 July 2026
Unprompted review
Rated 1 out of 5 stars

These individuals are highly unprofessional and attempting to do fraud

These individuals are highly professional, someone from this company called me in attempt to collect a claim! Saying I had to pay off an outstanding balance in full, I never heard of them , they asked me for identifying information and I declined with out validating proof of a claim ! When asked to speak to a manager I was denied because I had to provide my information first

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Awful Scammers

The associate Charles withheld information to get a sale, and I did not find out until after I reviewed the documents myself that this is not the collections agency I was trying to pay back.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

My man Alex did wonderful

My man Alex did wonderful. I was only calling to inquire about one account but he gave me a lot of information I didn’t know and was able to sell me on getting everything fixed and starting the process today with a 90 day guarantee.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Alex was amazing!

Alex was amazing! He truly went above and beyond! He was able to explain all the things I needed and helped me understand my credit in whole new light! I would definitely recommend these services to any/everyone I can!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

The customer service representative was…

The customer service representative was very explanatory very compassionate, I was confident in the service that I was given.Theresa informed me about knowledgeable facts that I did not know and I felt much better about my situation. She also informed me of ways of building my credit score. Thank you Teresa. Great job fantastic customer service rep.!! After explaining everything regarding my scores and the process of how Credit Glory works. I was very impressed and very pleased with the service I received. Thank you Credit Glory for all of your help!

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Kept trying to take the money off of my…

Update as of 06/29/2026 STILL TRYING TO TAKE MONEY FROM A CARD I NO LONGER EVEN HAVE LOL. Kept trying to take the money off of my card for $99 since yesterday even though it kept declining! Literally all day yesterday & Just tried to charge my card for $99 30 minutes ago! Who told yall to do that??!!?!?!!!! Thank God for my bank! Do Not Recommend!

23 June 2026
Unprompted review

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