Credit Glory LLC Reviews 

9,992
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 709 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable, often going above and beyond. Many people highlight the excellent customer service, noting that representatives provide clear explanations and make the process simple and pleasant, ensuring a positive user experience. However, some customers reported dissatisfaction with the service, feeling that promises to resolve issues were not kept and that the service was ineffective. A few others also felt that payment terms were unclear or misleading, with unexpected charges or different agreements than initially discussed.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific agents for being patient,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Service

People report ambiguous experiences with service, with many customers expressing significant dissatisfaction,... See more

Payment

Reviewers mention ambiguous feedback about payment, with many expressing significant dissatisfaction and... See more

User experience

Users describe positive interactions with user experience, often highlighting how representatives made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Renee Brown was excellent to help me resolve my debt, she was very very patient with me and very knowledgeable with her job and she also explained everything to me vey thorough and answered all of my... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(9,992)

724 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

David was great

David was great, he explain everything so well and he made me feel at ease, I am excited to see what happens moving forward. Thank you David for everything!

8 July 2026
Unprompted review
Rated 1 out of 5 stars

They conned me out of 400$ said my…

They conned me out of 400$ said my debts would be settled immediately and lied said they would give me a letter stating my debts were settled that day they did not then I call them back and that’s when they told me they were debt consolidators. When I initially talked to them they were acting like they were one of my debtors

6 July 2026
Unprompted review
Rated 1 out of 5 stars

All I got to say is credit glory is…

All I got to say is credit glory is good in taking your payment . It’s scam . All they are doing making money out you. And then they will not do nothing. Had for a month and nothing was done. Then they charge another $99.00 the following month. This is the reason I cancel them. I ask for the $99.00 they said they couldn’t refund the money. Scammers big time.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience was awesome

My experience was awesome! The representative was very knowledgeable and helpful. At the end of our conversation I was confident that their services would be beneficial for me.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

He was very respectful he made sure…

He was very respectful he made sure that everything was taken care of correctly he went above and beyond to help me in this time. Ive never had the pleasure of speaking with someone so caring about others doing this kinds of job I give him more then 5 stars. This man need to be more then recognized 👏 if I could pick someone to do this entire process with it would be Alex

4 July 2026
Unprompted review
Rated 1 out of 5 stars

These individuals are highly unprofessional and attempting to do fraud

These individuals are highly professional, someone from this company called me in attempt to collect a claim! Saying I had to pay off an outstanding balance in full, I never heard of them , they asked me for identifying information and I declined with out validating proof of a claim ! When asked to speak to a manager I was denied because I had to provide my information first

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Awful Scammers

The associate Charles withheld information to get a sale, and I did not find out until after I reviewed the documents myself that this is not the collections agency I was trying to pay back.

1 July 2026
Unprompted review

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