We visited the Leeds store on Saturday 12th September and received excellent service. Upon arrival we were greeted by a member of the team and then allowed to browse the store without interruption, un... See more
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Our Philosophy: "The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"
cpratts.co.uk
Written by the company

- ‘as its reputation for quality and service grew so too did Christopher Pratts’
- In keeping with the beliefs and principles of its founder, Christopher Pratts has created the largest and most comprehensive furniture experience in the country.
Peace of Mind
Bricks and mortar – the store came before the computer!

Contact info
9 Regent St, LS2 7QN, Leeds, United Kingdom
- 0113 234 8000
- sales@cpratts.co.uk
- www.cpratts.co.uk
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Professional and Friendly Service
We recently ordered a bed frame from Christopher Pratts in Leeds. Chris was very helpful throughout the process. He took the time to explain the different options, answered all our questions and helped us choose the right bed without any pressure. The ordering process was straightforward, and the customer service has been excellent so far. We haven't received the bed yet, but based on our experience in the showroom, we are very pleased with the service.
Great customer service
Dale was very helpful when ordering a new mattress and topper. Excellent customer service. I had researched the mattress I wanted and compared prices with many retailers and Christopher Pratts was the best price and the added bonus was free delivery.
Exceptional service provided by Craig…
Exceptional service provided by Craig Thornton Fletcher, very helpful and personable. Would recommend to others.
Great experience and service
Had a great experience buying a couple of sofas at Christopher Pratts. David was really helpful, quickly identifying our style and what sofas would meet our tastes and requirements. He was friendly, professional, knowledgeable - and not pushy. They have a wide range, and reasonably priced for the quality.
Excellent customer service from David
Excellent customer service from David, a credit to the business.
I was helped by Chris who was pleasant…
I was helped by Chris who was pleasant and knowledgeable.
He suggested matching items and I went away happy with my choices.
I liked that I could wonder around the…
I liked that I could wonder around the store without being targeted from the sales man . Then when I did find the right piece of furniture David Johnson, the sales man was very helpful.
We would like to thank Dean Williamson…
We would like to thank Dean Williamson for all his help today when choosing the suit for our new home, he gave advice of all aspects of the furniture and was very patient whilst we decided which angle the furniture should go to. Thank you Dean.
Sensible discussions and good advice…
Sensible discussions and good advice (as is usually the case!).
We love shopping at Christopher Pratts
We love shopping at Christopher Pratts, they have a really big range of furniture products to suit all budgets and it’s laid out so it’s easy to amble round.
We went in to look and ended up buying, thanks to Craig T-F ,very knowledgeable and helpful
Excellent experience
Our experience purchasing furniture could not have been better. Our sales assistant, Craig Thornton-Fletcher was very knowledgeable and extremely helpful and we felt very comfortable dealing with him. Nothing was too much trouble. We would not hesitate to recommend Craig or Christopher Pratts.
STAFF helpull but not overpowering
Craig was helpfull but not overpowering
Always a good experience
Many thanks once again to the CP gang. We were served by the lovely Craig and caught up with David.
Andy was brilliant and so helpful
Andy was brilliant and so helpful. It’s very refreshing to receive some old fashioned customer service. I’d highly recommend going into the shop. Hannah & Markos
Great service from Matty for my double…
Great service from Matty for my double bed, and options. Its beautiful thank u Nikki S
Craig was very good and Tamsyn even…
Craig was very good and Tamsyn even better - perfect service from beginning to end - BIG thank you from Neil and Amanda
Andy Aylesbury in your Leeds branch was…
Andy Aylesbury in your Leeds branch was a pleasure to do business with. Very knowledgeable about the product and extremely efficient.
Great service!
David Johnson made the process so easy. His product knowledge is exceptional. Pratts offer a no pressure environment. Will
Shop again.
Excellent Service
We were looking for a dinning table and got excellent service and knowledge from Andy , helped us change the chairs to what we needed ,
Thank you Andy
Very good service today in Christopher…
Very good service today in Christopher Platts. Andy Aylesbury staff member was very polite, listened to our requirements. Showed us suitable mattresses, put no pressure on us and gave us time to try different mattresses out. I felt relaxed and trusted his opinions and comments on the various products. Happy with our choice of a new mattress.
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