We visited the Leeds store on Saturday 12th September and received excellent service. Upon arrival we were greeted by a member of the team and then allowed to browse the store without interruption, un... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Our Philosophy: "The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"
cpratts.co.uk
Written by the company

- ‘as its reputation for quality and service grew so too did Christopher Pratts’
- In keeping with the beliefs and principles of its founder, Christopher Pratts has created the largest and most comprehensive furniture experience in the country.
Peace of Mind
Bricks and mortar – the store came before the computer!

Contact info
9 Regent St, LS2 7QN, Leeds, United Kingdom
- 0113 234 8000
- sales@cpratts.co.uk
- www.cpratts.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgeable Advice and No Hard Sell
A great experience at Christopher Pratt's Leeds showroom. We visited to look at an Ercol Chairmakers Rocking Chair, and Craig couldn't have been more helpful. He answered our questions, explained the different options available, and then gave us the space to consider our purchase without feeling pressured. The whole experience was relaxed, friendly, and enjoyable. Excellent customer service from Craig and a showroom well worth visiting.
We visited the store recently for the first time
We visited the store recently for the first time to buy a new bed and we were very impressed by the whole experience our salesperson was extremely knowledgeable & professional he gave us time to try the beds and guided us through to a successful purchase we will definitely be returning
We visited Christopher Pratts today to…
We visited Christopher Pratts today to look for a pair of new sofas. We had something leather and hard-wearing in mind, since we have a small dog who seems to think any furnishing belongs to her! Dale was very helpful and advised us on the options, and availability in different colours and styles. As somebody who isn’t a big fan of furniture shopping, I was very grateful for the help and knowing we were making the right choice! Thank you.
This was our first visit to Christopher Pratts
This was our first visit to Christopher Pratts. Having often driven past but never visited before we were pleasantly surprised to find they have a large, free car park that is easy to access. We had intended to visit several furniture stores but we found exactly the chair we wanted there, so we never went anywhere else! We were amazed that they had such an extensive choice of furniture in the showroom. So, we were able to try a number of different chairs for comfort and assess their suitability for our needs, something that is not possible online. It was good that we were initially able to browse without feeling pressurised by a sales person. But when we needed help, Mark H was extremely knowledgeable. In particular, Mark helped us explore the different fabrics and other options available for the chair we liked. He carefully explained the time line when we placed our order.
It felt good to be able to purchase from such a pleasant local shop with very helpful staff.
Just to say David Johnson made the…
Just to say David Johnson made the whole experience very enjoyable , his knowledge of what would work was amazing, can’t recommend the service received enough . Thank you
Fabulous service as always from…
Fabulous service as always from Christopher Pratts, especially from Duncan, who has sold us a couple of sofas now and we always find to be friendly, knowledgeable and helpful. Can’t fault the quality of the products we’ve previously bought and the store in Leeds is stunning. Will definitely be going back and would highly recommend!
Excellent service and quality Furniture
First time at the store and we were so impressed with the range and quality of the sofas. The sales people were incredibly helpful and Dale Williamson was there on hand to guide us through. We bought 2 fabulous sofas at what we thought was a very good price.
Great experience
Great experience. Lots of choice and super helpful staff at Leeds. Duncan and Andy! Very informative and helpful. Thanks for all your help.
First time visiting and will definitely…
First time visiting and will definitely go back. Loads of choice, great prices and lovely staff. Shoutout to Andy Aylesbury who was friendly, helpful and not pushy and the lovely lady at the help desk who leant us a tape measure. Looking forward to receiving our new dining furniture!
Very warm and welcoming place,
Very warm and welcoming place,
Went for a new bed David t the sales man was great,gave us the best advice let us try the beds what he thought would be for us which we agreed didn't push us and let us around freely very helpful with purchase so happy with his advice and help thank you i would highly recommend this company
The salesman Dale was excellent
The salesman Dale was excellent, knowledgeable , wasn’t pushy and very helpful nothing was any trouble thank you
Very helpful and informative if needed.
Very helpful and informative if needed ,no pressure the show room was huge lots of choice to suit every budget large or small .Chris was a great help lovely guy .
Christopher Pratts Furniture Store - exceptional staff and furniture
Christopher Pratts is one of the largest furniture stores in Leeds offering a variety of furniture in all the different sections of the store at affordable prices.
We have had lots of various items of furniture over the years and would recommend this company to any customer.
We were assisted by Chris Barraclough whose experience is exceptional. He guided us through the range of sofas, chairs and fabrics and was very helpful, extremely knowledgeable and professional as well as being friendly.
On our second visit we asked for his assistance again and then placed our order with him. We have no hesitation at all in recommending his services.
Professional and Friendly Service
We recently ordered a bed frame from Christopher Pratts in Leeds. Chris was very helpful throughout the process. He took the time to explain the different options, answered all our questions and helped us choose the right bed without any pressure. The ordering process was straightforward, and the customer service has been excellent so far. We haven't received the bed yet, but based on our experience in the showroom, we are very pleased with the service.
Great customer service
Dale was very helpful when ordering a new mattress and topper. Excellent customer service. I had researched the mattress I wanted and compared prices with many retailers and Christopher Pratts was the best price and the added bonus was free delivery.
Exceptional service provided by Craig…
Exceptional service provided by Craig Thornton Fletcher, very helpful and personable. Would recommend to others.
Great experience and service
Had a great experience buying a couple of sofas at Christopher Pratts. David was really helpful, quickly identifying our style and what sofas would meet our tastes and requirements. He was friendly, professional, knowledgeable - and not pushy. They have a wide range, and reasonably priced for the quality.
Excellent customer service from David
Excellent customer service from David, a credit to the business.
I was helped by Chris who was pleasant…
I was helped by Chris who was pleasant and knowledgeable.
He suggested matching items and I went away happy with my choices.
I liked that I could wonder around the…
I liked that I could wonder around the store without being targeted from the sales man . Then when I did find the right piece of furniture David Johnson, the sales man was very helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








