Cornish Gems Reviews 

269
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Absolutely stunning property in St Ives with luxury furnishings making it a super comfortable stay. The apartment catered for everything you needed for a well equipped stay. The view over Porthminster... See more

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Rated 4 out of 5 stars

Beautiful large property overlooking the Helford River. Superbly equipped and perfect for a family holiday. Georgie and her team were excellent with any requests and advice on the area.

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Rated 1 out of 5 stars

We rebooked an apartment almost immediately upon return from our stay there in June last year. Again it was for early June and four Guests. Cornish Gems called and cancelled less than two week... See more

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Rated 5 out of 5 stars

We've just arrived back from our week long stay at Gwynndreth, Gwithian, Hayle. Our experience from start to finish was just amazing and exactly what we needed. The house and views were just breathtak... See more

Company replied

Company details

  1. Holiday Accommodation Service

Written by the company

A luxury portfolio of over 180 holiday cottages, homes and apartments located throughout Cornwall in prime locations.


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3.7

Average

TrustScore 3.5 out of 5

269 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

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3.7

All reviews

(269)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Well Done Cornish Gems.

Well Done Cornish Gems.
Little Spring is just a beautiful house it's very comfortable and relaxing
The house has everything to make your holiday perfect.
It is located in a quiet village not far from the many lovely places to visit on the North Coast
We would love to come back .
again soon.

17 May 2024
Unprompted review
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Reply from Cornish Gems

Thank you very much for your kind words. We are so glad to hear you had a lovely stay and hope to welcome you back soon.

Rated 2 out of 5 stars

“Treetops”: Ask for Detailed Directions

The house we rented was superb in every respect. Why then two stars? Because we managed to find the property only by good fortune: it is situated up a narrow grass track with no visible signage from the road. Subsequent investigation revealed a small sign covered by undergrowth. After a long journey the last thing one wants is to be faced with this sort of problem which the Agents should have solved by sending detailed directions. On making my complaint I was initially given the brush off. It remains to be seen if any substantive action is taken.

11 May 2024
Unprompted review
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Reply from Cornish Gems

Hi Richard, thank you very much for your review and I am sorry that you had trouble finding the property. We are very glad you enjoyed your stay at Treetops otherwise though and hope to welcome you back to Cornwall in future.

Rated 5 out of 5 stars

Cornish Gems always have lovely houses…

Cornish Gems always have lovely houses but am also impressed by how they deal with problems. Our beds were not in the configuration we wanted and the staff came round the same morning and fixed everything perfectly. Tredinnick Dairy a wonderful place to stay in a wonderful peaceful location.

26 April 2024
Unprompted review
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Reply from Cornish Gems

Thank you very much for your kind review, Mary. We're so glad we were able to help and hope to welcome you back soon.

Rated 5 out of 5 stars

Great Experience

Lovely new property (in Hayle) always helps, but the property was spotlessly clean, and well equipped. As the Agent, Cornish Gems were very helpful, communications associated with the arrival was excellent and timely follow up calls to ensure all was well and could they do anything to help.

They assisted with some excellent dining and experience ideas during a wet and wild week, and we couldnt have asked for more (or less) from an agent. Have used before and will use again.

30 March 2024
Unprompted review
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Reply from Cornish Gems

Thank you very much for your kind words about your experience with Cornish Gems. We're so glad you had a wonderful time in Hayle and look forward to welcoming you back to Cornwall soon.

Rated 5 out of 5 stars

Stay at Gylly

Had a lovely stay at Gylly - The Liner in Falmouth. Apartment was amazing and we loved every minute of our stay. Couldn't fault anything in the apartment. Great service from Cornish Gems, will definitely use again

29 March 2024
Unprompted review
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Reply from Cornish Gems

Thank you very much for your kind review - we're so glad you had a wonderful stay at Gylly and hope to welcome you back soon.

Rated 5 out of 5 stars

First stay with Cornish Gems and full marks!

We had a great stay at Cob Barn. Cornish Gems we’re very attentive to a couple of problems that we had during our stay. All the service and facilities were first class.

8 March 2024
Unprompted review
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Reply from Cornish Gems

Thank you very much for your kind words Joanne - we're so glad you had a lovely time!

Rated 5 out of 5 stars

Lovely stay at Mill Cottage

Lovely stay at Mill Cottage. Beautiful cottage, really well equipped, amazing location with coastal path right on the doorstep. Also a great safe enclosed garden for dogs!
We have stayed with Cornish Gems a number of times over the past few years and have always found the cottages to be outstanding. A real treat to stay in such lovely homes!

22 March 2024
Unprompted review
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Reply from Cornish Gems

So glad you had a wonderful stay at Mill Cottage, Alison! We can't wait to welcome you back again soon.

Rated 5 out of 5 stars

The experience from start to finish was…

The experience from start to finish was superb! Not only did we stay in the most lovely place with the best views, it's was made incredibly easy by Cornish Gems. They answered all questions I had quickly and also helped me book an extra night. Can't thank you enough, hopefully we can save our pennies and use you again soon. Harry, Becks & Beau.

4 March 2024
Unprompted review
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Reply from Cornish Gems

Thank you so much for your kind words :) we can't wait to welcome you back again!

Rated 5 out of 5 stars

I’ve visited this property three times…

I’ve visited this property three times & stayed at many other Cornish Gem properties too. The quality of the properties, excellent customer service and Eco policies, ensure we’ll continue to book with them..

The views of this property & access to the coastal path at the bottom of the garden, makes it one of our favourites. We’ve been lucky to see seals on each visit and at least on four days, were delighted to enjoy pods of dolphins in the bay for lengthy feeding & playtime visits.
We’re repeat customers for many good reasons. Thank you again Cornish Gems x

7 March 2024
Unprompted review
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Reply from Cornish Gems

Hi Sue, thanks so much for your wonderful review. We're particularly thrilled that our commitment to eco-conscious practices have struck a chord with you! Please do let us know which property you stayed in so we can pass your lovely comments on to the owner. Thanks again and we can't wait to welcome you back!
Flo

Rated 5 out of 5 stars

Kres Kintyre - fabulous.

I highly recommend Kres Kintyre for the perfect, relaxing holiday. The property boasts fantastic facilities and stunning sea views from the living room. Kres Kintyre is a short walk to the beach as well as local bars and restaurants. This luxurious property is well-equipped and includes two parking spaces. Definitely will book this holiday home with Cornish Gems in the future.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent accommodation and we couldn’t…

Excellent accommodation and we couldn’t really fault the property. Everything was catered for and the bed was lovely and comfortable. The real fire made it extremely homely! We did have an issue on the last day, we forgot our key code and didn’t receive a call back from the Cornish Gems emergency number so they need to improve on that or else we might still be waiting. That said we would book again.

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing house in a fantastic location

We have just returned from an amazing holiday at Kres Kintyre....it was just incredible....the wonderful sea views and just a short walk down to the beautiful Carbis Bay beach.We often took the short train ride into St.Ives or ambled up to the amazing nearby restaurants for dinner(La Casita and The Gannet being two of our favourites).Great for parking.Would highly recommend this stylish,well equipped property.

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing stay in Midwinter in Baripper

Amazing stay in Midwinter in Baripper. Very quiet setting. The house is so beautifully designed and decorated - and such a feeling of peace and calm. We loved the open plan living area and I actually enjoyed cooking in the kitchen, which is a bit of a treat when it comes to self-catering cottages. Our days were mostly out with the dogs. Gwithian beach is phenomenal. Great farm shop nearby. I was working part of the time and wifi was really good. We'll definitely be back.

23 September 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding house & service

We recently stayed in Cornish Gems Belvedere House in Charlestown with our children and grandchildren for my husband’s 60th birthday week. The house, grounds and pool were stunning. It really was an amazing home from home, immaculately clean and fully equipped to cater for the needs of all of our family from the youngest (3mths) to the eldest (60yrs). We had an amazing week and didn’t want to leave! Cornish Gems were amazing all the way through from initially booking to the end of our holiday, the staff are so lovely, friendly and helpful. We would not hesitate to book another stay at Belvedere House or at any of the other beautiful Cornish Gems properties.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Spacious accommodation at Midwinter

Stayed at Midwinter last Easter. Spacious accommodation, great big table to eat around, well equipped kitchen and loads of space to relax and unwind. Enjoyed walking in the immediate area and taking trips out to the lovely local beaches.

7 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

Having never booked with Gems before, we were totally satisfied with both customer service and the property. Couldn't fault a thing, didn't want to leave.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful holidays homes

Have used Cornish Gems a couple of times now and with no doubt will use them again in the future. Their cottages/holiday rents seem to all be next level as is their service. Highly recommend.

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Great out of season break

We had a wonderful holiday in Mousehole with Cornish Gems. We love that they do ‘late availability’ sometimes up to 20% off which can make a big difference.
We also received a lovely gift of two very good quality wines we enjoyed.
Thank you Cornish Gems, keep up the good work!

26 January 2024
Unprompted review

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