Cornish Tea & Cornish Coffee Reviews 

476
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the user-friendly online ordering process that makes purchasing simple. Consumers also highlight the high quality, wonderful variety, and delicious taste of the available tea and coffee products. Many people note that the items are well packaged and represent fantastic value for money compared to other brands. Some reviewers were not happy with delivery delays, long dispatch times, and unreceived parcels during the holiday season. A few other people also felt that certain deliveries arrived damaged, featuring split bags or leaking containers.

What people talk about most

Product

People report positive experiences with product, expressing immense satisfaction with the great tasting tea... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the lovely taste and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that shipments arrive very quickly... See more

Order

Consumers find order to be positive, highlighting how easy it is to place purchases online with very quick... See more

Service

Clients share positive opinions on service, highlighting its efficiency and reliability. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unlike with coffee, teabags decaffeinated by a non-solvent process are quite rare. Had previously used Clipper, but they skimp so much with the quantity of tea in the bags that I was using 2 per mug!... See more

Rated 5 out of 5 stars

This organic fusion green tea ☕. Is not only really nice but I am diabetic and it really helps me lower my blood sugars a bit better then I was doing myself. I know that they are pricey but if you wan... See more

Rated 5 out of 5 stars

Very easy online ordering with confirmation of delivery times and order details by email. Fast delivery too. Thank you ...Tea and coffee is just lovely.😊

Rated 5 out of 5 stars

I love Cornish Smugglar T bags not too strong but still a lovely colour when brewed and tastes like no other so glad I can order from you and receive them promptly.

Company replied


Company details

  1. Beverage Distributor

Written by the company

Cornish Tea & Cornish Coffee brings you proper tea, coffee and tisanes sourced from the best locations and made in Cornwall. Founded in 2012 you might know us for our iconic orange Smugglers Brew boxes, or for the great coffee you drink in some of the best hotels and restaurants. We're proud to be independently Cornish and to be able to share our great tasting teas and coffees with the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(476)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Hot chocolate

Bought a tin of hot chocolate £8.50 for 250g! When I opened the tin it was only half full. It was indeed 250g but size of the tin is very misleading as you would expect the tin to be full on opening.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service, great product at a good price, much loved by our neighbour whom we bring back for as a present when down in Cornwall. Had to buy from website this time as we couldn't find anywhere in St Ives or Hayle that sold the decaf version, so was pleased with the fast service.

29 September 2025
Rated 5 out of 5 stars

Best Tea in the World !! 🙂

We enjoy your tea very much and we believe it is the best in the world, which is why we order it from North Carolina!
Customer service is great and shipping to the USA is fast! Thank you !! 🙂

29 August 2025
Rated 5 out of 5 stars

Excellent tea

Excellent tea. Easy ordering and quick delivery. Tastes delicious. Would highly recommend.

29 July 2025

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