A reliable company that provides quality beds! Having had other reclining type of beds this is by far the best. All Comfomatic staff are friendly and business like, thank you to Mikey and John who... See more
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Review summary
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The representative who came to demonstrate the product was called Neil and he was absolutely amazing. He was friendly, polite and explained everything in terms I could understand. He also explained... See more
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The two chaps very nice and answered any question we had. Could not fault the service and showed us how to operate bed. Absolutely stunning bed, so pleased, far exceeding any expectations. Alison very... See more
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My experience was very great from Comfomatic the members are very polite,friendly, respectful and good manners ..They fully explained everything to you and demonstrated how to use your purchase..They... See more
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Company details
Written by the company
Comfomatic provides its service across the whole of mainland UK, supplying high-quality adjustable beds, rise and recline chairs, and bath lifts designed to bring greater comfort, independence and peace of mind into the home. Whether you are struggling to get a better night’s sleep, finding it difficult to relax comfortably during the day, or missing the simple pleasure of enjoying a warm bath safely, Comfomatic is here to help you find the right solution. With many products delivered directly from stock, our white glove delivery service, and all beds and chairs supplied with a five-year warranty that even covers most types of accidental damage, it is easy to see why so many customers say peace of mind comes as standard with every Comfomatic product. From your initial enquiry through to demonstration, delivery and aftercare, our aim is to provide a level of service and product quality that gives every customer confidence from start to finish. At Comfomatic we deliver a standard of service and product that we believe is second to none.
Contact info
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, United Kingdom
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4.5
Excellent
259 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 65% of negative reviews
Typically replies within 1 week
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Very friendly and informative
Very friendly and informative. Speedy installation.
9 August 2025
Unprompted review
Reply from Comfomatic
Dear Marie, many thanks for the great feedback it is very much appreciated.
Everything now resolved, even though it was short notice. Happy with the service
Initially all fine, bit of a pressured sell, delivered next day before chance to read small print due to other appointments. Quality product but not suitable for our needs so trying to return. 2 emails and 2 phone calls, before a responce
6 August 2025
Unprompted review
Reply from Comfomatic
Dear Mrs Gleaves thanks for the feedback and we are sorry you feel there was a difficulty communicating with us. That’s not a level of service we want to offer customers but at times our lines are very busy. I understand that your cancellation was processed promptly and hope that you are happy with the outcome.
At last I can put my feet up!
The man who came to my house was polite and not at all pushy. He explained everything carefully to me without being condescending and managed to get me a good price when I explained my straightened circumstances. The men who delivered and assembled the chair were very helpful and explained the workings with patience.
7 August 2025
Unprompted review
Reply from Comfomatic
Dear Jane, thank you so much for the kind feedback it is very much appreciated. We wish you many hours of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair.
Very happy with the the level of…
Very happy with the the level of Service with my new bed and I’m very happy with the chair I have to
6 August 2025
Unprompted review
Reply from Comfomatic
Dear Mr Squire, thank you for the feedback it is very much appreciated. Its great to hear that you are happy with your Comfomatic products and the service the team have delivered. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
Very happy with everything and everyone…
Very happy with everything and everyone from the beginning to the delivery and set up everyone so friendly and made you feel at ease would definitely recommend this firm and all their staff thank you so much
30 July 2025
Unprompted review
Reply from Comfomatic
Dear Angela, Many thanks for the fantastic feedback it is so very much appreciated. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
The consideration and patience of the…
The consideration and patience of the two men who deliveredthe chair Everything was explained clearly and succinctly so I am looking forward to enjoying my chair
30 July 2025
Unprompted review
Reply from Comfomatic
Dear Sonia, thank you so much for the feedback it is so much appreciated. We are glad to hear that the team delivered the WOW factor. We wish you many hours of rest and relaxation in your all new Comfomatic Ultra High Leg Lift rise and recline chair.
That your company is very good
25 July 2025
Unprompted review
Reply from Comfomatic
Dear Maxine, thanks for the kind words. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System
Fantastic service great firm
24 July 2025
Unprompted review
Reply from Comfomatic
Dear Susan, many thanks for the great feedback it is very much appreciated. We wish you and your husband many nights of deep refreshing sleep on your all new Comfomatic Sleep System super king dual action bed.
Both engineers were very friendly and…
Both engineers were very friendly and did a great job
18 July 2025
Unprompted review
Reply from Comfomatic
Dear Mrs Eastcroft, thanks so much for the feedback it is very much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Alan the sales was very informative and…
Alan the sales was very informative and knowledgeable. Delivery drivers were excellent FT516676
16 July 2025
Unprompted review
Reply from Comfomatic
Dear Adrian, many thanks for the feedback it is very much appreciated. We wish you many nights of deep and refreshing sleep on your all new Comfomatic Sleep System!
Absolutely brilliant the people that…
Absolutely brilliant the people that bought the bed were so helpful fantastic company
9 July 2025
Unprompted review
Reply from Comfomatic
Dear Consumer, thank you so much for the feedback. We wish you many nights of deep and refreshing sleep in your all new Comfomatic Sleep System.
Just had a delivery of a comfomatic…
Just had a delivery of a comfomatic chair for my mum. The delivery and installation guys were wonderful. Very polite and friendly and took the time to answer any questions we had as well as demo of the chair. Thank you ☺️
5 July 2025
Unprompted review
Reply from Comfomatic
Dear Ann, thank you so much for the great feedback it is very much appreciated. We hope your mum gets many years of rest and relaxation from her all new Comfomatic Ultra High leg Lift Chair.
Barbara's bed
the men were polite & helpful. took all the packaging away. explained pertinently & concisely in the demonstration.
5 July 2025
Unprompted review
Reply from Comfomatic
Dear Barbara, many thanks for the feedback it is very much appreciated
Delivery of my special bed.
Very friendly courteous and very helpful gentleman, understood my request when asked about removing old bed and mattress,
They done a good job cleaning and vacuuming as they worked,
Explained clearly the operation of the bed with the remote control and also the annual maintenance inspection.
2 July 2025
Unprompted review
Reply from Comfomatic
Dear Gary many thanks for the amazing feedback we appreciate it so much. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
Great service from the sales…
Great service from the sales representative and delivery drivers
2 July 2025
Unprompted review
Reply from Comfomatic
Dear Mrs Nicholas thank you for the kind feedback, it is much appreciated. We wish you many days of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair.
Reply from Comfomatic
Dear Mrs Horgan many thanks for the kind feedback, we wish you many days of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair.
Excellent service all is very well…
Excellent service all is very well perfect in fact thank you and my wife had a bed for a couple of years and sleep I lot better with the bed to.
27 June 2025
Unprompted review
Reply from Comfomatic
Dear Mr Davies, many thanks for the great feedback and brand loyalty. We are glad that your Comfomatic adjustable bed is delivering benefits for your wife and we wish you many days of rest and relaxation in your all new Comfomatic High Leg Lift Chair.
my Reccomendation
Your Fitter John and his mate who in stalled the beds quickly and efficiently explained it all and everybody that we spoke with connected with your company was very helpful in every way possible and would highly recommend this company to anybody
Mr K D Mercer
26 June 2025
Unprompted review
Reply from Comfomatic
Dear Keith, many thanks for the great feedback and its wonderful to hear that the team are meeting and exceeding customer expectations. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
Great service swapped old for new and…
Great service swapped old for new and explained everything in detail.
24 June 2025
Unprompted review
Reply from Comfomatic
Dear Lynn, many thanks for the great feedback it is very much appreciated. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
This product was the best thing I ever…
This product was the best thing I ever bought and will last me forever Everything will be far easier to use and as you age sleep is the most important thing to get write in your life as you get this one right everything will work out for you
13 June 2025
Unprompted review
Reply from Comfomatic
Dear Susan, many thanks for the great review and comments about the importance of sleep. So many people struggle with a good nights sleep. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
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