A reliable company that provides quality beds! Having had other reclining type of beds this is by far the best. All Comfomatic staff are friendly and business like, thank you to Mikey and John who... See more
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Review summary
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The representative who came to demonstrate the product was called Neil and he was absolutely amazing. He was friendly, polite and explained everything in terms I could understand. He also explained... See more
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The two chaps very nice and answered any question we had. Could not fault the service and showed us how to operate bed. Absolutely stunning bed, so pleased, far exceeding any expectations. Alison very... See more
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My experience was very great from Comfomatic the members are very polite,friendly, respectful and good manners ..They fully explained everything to you and demonstrated how to use your purchase..They... See more
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Company details
Written by the company
Comfomatic provides its service across the whole of mainland UK, supplying high-quality adjustable beds, rise and recline chairs, and bath lifts designed to bring greater comfort, independence and peace of mind into the home. Whether you are struggling to get a better night’s sleep, finding it difficult to relax comfortably during the day, or missing the simple pleasure of enjoying a warm bath safely, Comfomatic is here to help you find the right solution. With many products delivered directly from stock, our white glove delivery service, and all beds and chairs supplied with a five-year warranty that even covers most types of accidental damage, it is easy to see why so many customers say peace of mind comes as standard with every Comfomatic product. From your initial enquiry through to demonstration, delivery and aftercare, our aim is to provide a level of service and product quality that gives every customer confidence from start to finish. At Comfomatic we deliver a standard of service and product that we believe is second to none.
Contact info
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, United Kingdom
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4.5
Excellent
259 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 65% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The new bedsales pitch was clear and easy to…
The sales pitch was clear and easy to follow .Every angle was covered well.The salesman was polite and patient and asked if we understood or had any questions at various points .
The product suited us due to our ages and health issues.The most important thing in life is getting a good nights sleep as this affects your well being.If you sleep well you awake refreshed and have more energy and are motivated to do more you also think more clearly on all issues.
Even on the first night we both slept sounder and longer.
10 January 2026
Unprompted review
Reply from Comfomatic
Dear Doreen, thanks for the great feedback it is very much appreciated.
Meeting Mike and John
The two gentlemen who came to put my bed together were very kind and couldn't do enough to help me. They explained everything very well in the simplest of ways. I WAS VERY EXCITED TO SEE MY NEW BED UP.
8 January 2026
Unprompted review
Reply from Comfomatic
Dear Tricia, many thanks for the great feedback it is very much appreciated.
Excellent service from sales rep and…
Excellent service from sales rep and delivery drivers. Can’t wait to use my new bed.
6 January 2026
Unprompted review
Reply from Comfomatic
Dear Robert, thank you very much for the great feedback it is very much appreciated.
Comfomatic are making speculative phone…
Comfomatic are making speculative phone calls based on no data whatsoever claiming I had 'requested information', This is an utter lie since I am in excellent physical health.
They now say they 'believe' I had expressed an interest. Utter rubbish - they're just targeting older people. Cold calling is the most pathetic marketing tool.
18 December 2025
Unprompted review
Reply from Comfomatic
Dear Martin, thank you for the feedback. As a business we have no desire to contact consumers who have no need or no interest in our products. We will only contact you if we believe you have expressed an interest in our products via a marketing campaign and consented to that contact.
The delivery guys were very polite and…
The delivery guys were very polite and very fast at putting bed together they were very tidy and didn't make a mess and we were given a very good demonstration of how to use the bed. Very happy 😊
9 December 2025
Unprompted review
Reply from Comfomatic
Dear Albert, many thanks for the positive feedback. We very much apreciate your kind words.
Alun Davies entertained us as he…
Alun Davies entertained us as he explained and demonstrated the comfort of the beds. Amazed that the products were delivered and assembled by the delivery team the next day! The beds were assembled and controls explained plainly by the polite guys before they headed off to another delivery
5 December 2025
Unprompted review
Reply from Comfomatic
Dear Lynda we very much appreciate your kind feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Reply from Comfomatic
Dear Barbara, many thanks for the great feedback it is very much apreciated.
They were very helpful and answered…
They were very helpful and answered everything I asked
26 November 2025
Unprompted review
Reply from Comfomatic
Dear Martina many thanks for the feedback it is veryt much apreciated.
The service has been excellent from…
The service has been excellent from start to finish. All the staff were very helpful and friendly.Everything was explained to me. I would definitely recommend this company
20 November 2025
Unprompted review
Reply from Comfomatic
Thank you so much for the great feedback it is very much apreciated.
Comfomatic are a reliable company that provide comfortable beds!
A reliable company that provides quality beds!
Having had other reclining type of beds this is by far the best.
All Comfomatic staff are friendly and business like, thank you to Mikey and John who not only fitted and demonstrated how to operate the bed they dismantled our old bed and resited the bed our spare bedroom, Thank you!
15 November 2025
Unprompted review
Reply from Comfomatic
Dear Dennis thansk so much for the fantastic feedback it is so much apreciated.
Fantastic service from booking…
Fantastic service from booking appointment to presentation and delivery.
14 November 2025
Unprompted review
Reply from Comfomatic
Dear Julia. many thanks for the feedback it is very much apreciated.
In response to my review
In response to my review. I personally have called over a month calling a few times every week waiting for a date from you and I get apologies … saying they could see it’s cancelled. I spoke to Alison. And that she would come back with a date to inspect it and collect it and we never got a date. My mother has been waiting for you to reply and advise a date as well. I did say I would write a review if I got no dates. So you were aware I am taking this further. The personal finance company you signed her up with is aware as well and has been in contact with you.
5 November 2025
Unprompted review
Reply from Comfomatic
Dear Nash, thatn you for your repeat review. We have provided our substantive response to your earlier review.
Great Service
the gentle men were fast polite and made sure that i was happy with everything before they left as with all my experiences with the comfomatic staff i could not praise them enough 10 out of 10
Thank You very much
7 November 2025
Unprompted review
Reply from Comfomatic
Dear Rick, many thanks for the great review it is very much apreciated.
Everything from collection of the old…
Everything from collection of the old bed to the assembly of the Comfomatic bed was done so quickly and there were no issues. The lads who did this installation were really good, and very courteous.
31 October 2025
Unprompted review
Reply from Comfomatic
Dear Mrs Brown, many thanks for the feedback it is very much apreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Good service
Good service, recomend the sales rep and delivery drivers.
30 October 2025
Unprompted review
Reply from Comfomatic
Dear Malcolm, many thanks for the feedback it is very much apreciated.
Good service from Rep and delivery…
Good service from Rep and delivery drivers, I am looking forward to using our new bed.
29 October 2025
Unprompted review
Reply from Comfomatic
Dear Derek, many thanks for this great feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Reply from Comfomatic
Dear Mr Clark, thank you for your feedback it is very much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
The service has been fantastic from the…
The service has been fantastic from the rep who came to demonstrate the product to the delivery driver who showed us everything about the chair and how it all works thank you.
25 October 2025
Unprompted review
Reply from Comfomatic
Dear Stephen, many thanks for tge fantastic feedback. It is very much appreciated. We wish you many hours of rest and relaxation in your all new comfomatic ultra high leg lift chair. .
The men were efficient and they were…
The men were efficient and they were very knowledgeable and very helpful with all aspects of the delivery 🙂
24 October 2025
Unprompted review
Reply from Comfomatic
Dear Carol,, Many thanks for the great feedback it is very much apreciated.
Delivered in 24 hours.
Delivered in 24 hours.
Carefull around my property.
Explained and demonstrated the remote.
Friendly delivery staff.
23 October 2025
Unprompted review
Reply from Comfomatic
Dear John many thanks for the great feedback it is very much apreciated. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
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