Cole Buxton Reviews 

4,001
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and original designs of the products, often finding them to exceed expectations in real life. Many people highlight the excellent service, quick and efficient delivery, and thoughtful packaging with personalized touches. However, some customers also noted specific issues with the quality and fit of certain items, with some materials feeling cheap or differing from previous standards. Reviewers occasionally experienced sizing discrepancies, and a few reported problems with order resolution, such as unreceived parcels or difficulties with address changes and refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as fantastic,... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding quality of various... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and efficient delivery... See more

Order

Customers generally report positive experiences with their orders, often praising quick dispatch and... See more

Service

People report positive experiences with service, often describing it as excellent, brilliant, and flawless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic to purchase more daily wear clothing ie jeans,leathers, shirts etc. Designs and fabrics continue to evolve . Best British sports wear brand by far. I'm a 63 year old male who's regularly... See more

Company replied

Rated 5 out of 5 stars

Great experience with Cole Buxton. I’ve bought from them many times now and the quality and original designs always stand out — everything feels premium and well made. Pricey, but definitely investmen... See more

Company replied

Rated 5 out of 5 stars

Made multiple orders now. Products are always high quality and match the size guide on the website. Fast despatch and on the rare occasion I've had to return items the refund process is always fast an... See more

Company replied

Rated 5 out of 5 stars

I typically don’t leave reviews but this is my 2nd positive review . I know some who live in the US might complain about pricing especially once you figure in duty fees / shipping . However , I’m a be... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Designer

About Cole Buxton

Written by the company

Ready to wear luxury sportswear. London, England

Born out of a love and passion for authentic, retro-styled sports wear, Cole Buxton aims to design dynamic, unique, and state-of-the art apparel for the modern times.

Unique Design Aesthetics: Cole Buxton’s designs are distinctive with a philosophy that blends luxury and streetwear. The Cole Buxton brand merges high-end craftsmanship with urban style.

Exceptional Quality: Cole Buxton is a brand synonymous with uncompromising quality. Cole Buxton uses premium materials, meticulous craftsmanship, and attention to detail that go into each product.

Limited Edition and Exclusivity: Cole Buxton clothing range is based around the limited availability of our collections and the exclusivity that comes with owning a Cole Buxton piece. This rarity appeals to fashion enthusiasts seeking unique and covetable items.

Timeless Appeal: Cole Buxton is committed to creating timeless pieces that transcend seasonal trends. Cole Buxton is an investment in enduring style rather than disposable fashion. Our designs have timeless appeal.

Brand Story and Heritage: The concept of daily essentials started in 2014 with the idea to redefine contemporary sportswear for the modern man's lifestyle. With the aim to "master simplicity" through our design value of "athletic essentialism" we are continuously refining a core garment collection intended for everyday use.

Customer Experience: We strive to ensure that all customers have a great experience in shopping and wearing Cole Buxton clothes and accessories. We listen carefully to our customers wants, needs, and desires and adapt.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,001)

620 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Class

The first time the team had played together was the first game in which they had won a trophy in a game and were eliminated by a point difference in a draw in a match that would be the last time the club had played in the competition in a match

2 March 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for your review, Will.

Rated 5 out of 5 stars

Cole Buxton x Duke & Dexter

I had an easy experience ordering the product and then it arrived on time with no packaging mishaps. The actual quality of the product is so beautiful and such a staple piece for many years to come. I've ordered from Cole Buxton many times before and their quality has never ceased to impress me and they've been so consistent.

2 March 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the positive feedback 😀- Team CB

Rated 5 out of 5 stars

Great experience

Great experience, fast shipping, and added a nice personalised thank you letter. It’s the little details what matter!

26 February 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the kind feedback! - Team CB

Rated 5 out of 5 stars

Cole Buxton clothing

Was looking for a T-shirt for my son , straight away they offered me a discount , my order arrived on time with regular updates and really fast delivery time , excellent company , would highly recommend recommend

24 February 2026
Cole Buxton logo

Reply from Cole Buxton

We appreciate the 5 stars, thank you! - Team CB

Rated 5 out of 5 stars

100% Satisfied

First class delivery service, for an outstanding brand, the quality that is unmatched.

23 February 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the positive review! - Team CB

Rated 1 out of 5 stars

Customer service poor and unhelpful

Bought numerous items over years at CB. Always good quality and sized correctly, ordered one item in a different colour to one already owned and recently purchased, came way too small but it was a medium the same as always. Raised it with CS and they said my fault because I didnt check size guide. A medium matched size small of all other tops on the website. No help to return or get correct size

27 February 2026
Unprompted review
Cole Buxton logo

Reply from Cole Buxton

Hello Ryan,

Thank you for taking the time to share your feedback, and we're sorry to hear you're disappointed with your recent purchase.

After reviewing the item, we compared its measurements with our size guide and found that it falls within our accepted 2cm tolerance. As our garments are hand measured, slight variations can occur, so we do ask customers to allow for up to a 2cm difference.

We understand it can be frustrating if a garment fits differently from another piece you already own, even in the same size or style, and we appreciate you sharing your experience with us.

As the measurements fall within this tolerance, the item wouldn’t be considered faulty. However, if you would like help returning the item, please reach out to our customer service team and we’d be happy to assist you with arranging a return.

We also want to thank you for being a loyal Cole Buxton customer over the years. - Team CB

Rated 5 out of 5 stars

Customer service👍🏾

Had a little problem with shipping and the team at Cole Buxton sorted it out asap and shipped it great communication and customer service I will definitely be buying again

14 February 2026
Cole Buxton logo

Reply from Cole Buxton

Great to hear customer service helped you out. Thanks for the review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look