Cole Buxton Reviews 

4,019
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 640 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and original designs of the products, often finding them to look even better in person and feel premium. The efficient delivery service is frequently highlighted for its speed and beautiful packaging, alongside helpful and responsive customer service. However, some customers noted occasional issues with product quality, describing certain items as feeling cheap or not meeting expected standards. Others experienced inconsistent sizing, with garments arriving too small or too large, and encountered order fulfillment problems like incorrect items, missing parcels, or difficulties redirecting deliveries.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the great garments, outstanding... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of the... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently highlighting quick and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many praising quick purchase confirmation,... See more

Service

Users describe positive interactions with service, frequently highlighting its quickness, superb quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic to purchase more daily wear clothing ie jeans,leathers, shirts etc. Designs and fabrics continue to evolve . Best British sports wear brand by far. I'm a 63 year old male who's regularly... See more

Company replied

Rated 5 out of 5 stars

Great experience with Cole Buxton. I’ve bought from them many times now and the quality and original designs always stand out — everything feels premium and well made. Pricey, but definitely investmen... See more

Company replied

Rated 5 out of 5 stars

Just a great brand, brought my love of fashion from the 90’s back by producing drop after drop of great garments. Customer service is top notch too which is as important as the brand.

Company replied

Rated 5 out of 5 stars

I typically don’t leave reviews but this is my 2nd positive review . I know some who live in the US might complain about pricing especially once you figure in duty fees / shipping . However , I’m a be... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Designer

About Cole Buxton

Written by the company

Ready to wear luxury sportswear. London, England

Born out of a love and passion for authentic, retro-styled sports wear, Cole Buxton aims to design dynamic, unique, and state-of-the art apparel for the modern times.

Unique Design Aesthetics: Cole Buxton’s designs are distinctive with a philosophy that blends luxury and streetwear. The Cole Buxton brand merges high-end craftsmanship with urban style.

Exceptional Quality: Cole Buxton is a brand synonymous with uncompromising quality. Cole Buxton uses premium materials, meticulous craftsmanship, and attention to detail that go into each product.

Limited Edition and Exclusivity: Cole Buxton clothing range is based around the limited availability of our collections and the exclusivity that comes with owning a Cole Buxton piece. This rarity appeals to fashion enthusiasts seeking unique and covetable items.

Timeless Appeal: Cole Buxton is committed to creating timeless pieces that transcend seasonal trends. Cole Buxton is an investment in enduring style rather than disposable fashion. Our designs have timeless appeal.

Brand Story and Heritage: The concept of daily essentials started in 2014 with the idea to redefine contemporary sportswear for the modern man's lifestyle. With the aim to "master simplicity" through our design value of "athletic essentialism" we are continuously refining a core garment collection intended for everyday use.

Customer Experience: We strive to ensure that all customers have a great experience in shopping and wearing Cole Buxton clothes and accessories. We listen carefully to our customers wants, needs, and desires and adapt.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(4,019)

638 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cole Buxton x Duke & Dexter

I had an easy experience ordering the product and then it arrived on time with no packaging mishaps. The actual quality of the product is so beautiful and such a staple piece for many years to come. I've ordered from Cole Buxton many times before and their quality has never ceased to impress me and they've been so consistent.

2 March 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the positive feedback 😀- Team CB

Rated 5 out of 5 stars

Great experience

Great experience, fast shipping, and added a nice personalised thank you letter. It’s the little details what matter!

26 February 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the kind feedback! - Team CB

Rated 5 out of 5 stars

Cole Buxton clothing

Was looking for a T-shirt for my son , straight away they offered me a discount , my order arrived on time with regular updates and really fast delivery time , excellent company , would highly recommend recommend

24 February 2026
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Reply from Cole Buxton

We appreciate the 5 stars, thank you! - Team CB

Rated 5 out of 5 stars

100% Satisfied

First class delivery service, for an outstanding brand, the quality that is unmatched.

23 February 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the positive review! - Team CB

Rated 1 out of 5 stars

Customer service poor and unhelpful

Bought numerous items over years at CB. Always good quality and sized correctly, ordered one item in a different colour to one already owned and recently purchased, came way too small but it was a medium the same as always. Raised it with CS and they said my fault because I didnt check size guide. A medium matched size small of all other tops on the website. No help to return or get correct size

27 February 2026
Unprompted review
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Reply from Cole Buxton

Hello Ryan,

Thank you for taking the time to share your feedback, and we're sorry to hear you're disappointed with your recent purchase.

After reviewing the item, we compared its measurements with our size guide and found that it falls within our accepted 2cm tolerance. As our garments are hand measured, slight variations can occur, so we do ask customers to allow for up to a 2cm difference.

We understand it can be frustrating if a garment fits differently from another piece you already own, even in the same size or style, and we appreciate you sharing your experience with us.

As the measurements fall within this tolerance, the item wouldn’t be considered faulty. However, if you would like help returning the item, please reach out to our customer service team and we’d be happy to assist you with arranging a return.

We also want to thank you for being a loyal Cole Buxton customer over the years. - Team CB

Rated 5 out of 5 stars

Customer service👍🏾

Had a little problem with shipping and the team at Cole Buxton sorted it out asap and shipped it great communication and customer service I will definitely be buying again

14 February 2026
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Reply from Cole Buxton

Great to hear customer service helped you out. Thanks for the review.

Rated 1 out of 5 stars

Poor customer service

I made a mistake and ordered two of the same item, I contacted them via every channel and received zero response to this day.

1 February 2026
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Reply from Cole Buxton

Hello Juan,

We’re sorry for the frustration caused. We can see that multiple emails were sent within the same thread, which unfortunately pushed the enquiry to the back of the queue and delayed our response time.

Our customer service team did reply on 3rd February to explain that we were unable to make changes as the order had already shipped. We also confirmed that once the item is received, you’re more than welcome to return it to us for either a refund or an exchange.

We appreciate your patience and are happy to help further if needed.

Team CB

Rated 5 out of 5 stars

Totally happy with my latest Cole…

Totally happy with my latest Cole Buxton purchase, I bought the White Patriot T Shirt Large, I expected this to be way oversized as my other Cole Buxton T Shirts are Medium, luckily this wasn’t the case it’s near enough the same size for the rotation, also bought a Red White CB Flannel Overshirt 10/10

30 January 2026
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Reply from Cole Buxton

We appreciate your kind words, thank you! - Team CB

Rated 5 out of 5 stars

Quality materials

Quality materials , like the way the clothes fit. My favourite brand right now.

31 January 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the 5 stars! - Team CB

Rated 5 out of 5 stars

Positive contact

Positive contact , packaging and quality of clothes , needed a refund on one item due to my own preference and service was rapid , refund was prompt.

31 January 2026
Cole Buxton logo

Reply from Cole Buxton

We're glad to hear you had a positive experience, thank you for the 5 star review! - Team CB

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