Many are I’m aware that a coffee addiction is expensive and a huge learning curve, I say expensive because of the waste in getting the correct grind and flow. Starting I tried loads of companies and... See more
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Review summary
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Reviews shaping this summary
I meet many bland people during my travels so was really pleased to be greeted by the smiling and genuinely friendly young chap at CoffeeLink within Bury St Edmunds railway station. Theo was po... See more
Company replied
I have a regular monthly order of 1 kg Yirgacheffe beans, saving some 24%, but I actually use over 1 kg every month, which makes life difficult. But every so often I get the chance to order an extra k... See more
Company replied
Delicious coffee and excellent customer service, prompt delivery. I did stray away from CoffeeLink for a couple of months but so pleased to be back. I ventured to another company who only did one for... See more
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Company details
Written by the company
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Contact info
31 Knightsdale Road, IP1 4JJ, Ipswich, United Kingdom
- www.coffeelink.com
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I enjoy my monthly 500g “roasters…
I enjoy my monthly 500g “roasters choice” which has enabled me to appreciate a wider range of coffees than I might have otherwise selected.
26 March 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great service and great coffee!
26 March 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
I am still waiting for my order
I am still waiting for my order even though I have contacted you four times to ask about progress but with no reply. I will ring you Tuesday after Easter weekend to ask about the order. Very unhappy
29 March 2026
Reply from Coffeelink
Hello, I sincerely apologize that inconvenience.
Please leave it with me and I will revert back to you.
Thank you
Always enjoy the decaff coffee from…
Always enjoy the decaff coffee from Coffeelink, and it's even better on subscription with 25% off.
28 March 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
A honest review
I have used many coffee roasting companies, and coffee link come out the best in all the important areas. Service 10 , quality 10 , price , well if I could give it 11 i would . This is one company I can recommend to a friend .
26 March 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
super fast service great product
25 March 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great product and excellent service.
24 February 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Not a good experience
Not a good experience. Bought coffee grinder and aero press. The first two are ok but couldn’t use the aero press my hands are too weak. I returned it the next day with a note at a cost of almost £5. Also sent an email to the link they provide. Absolutely no response or acknowledgement. Terrible company to deal with just ignores you.
6 March 2026
Unprompted review
Reply from Coffeelink
Hello, I sincerely apologize that inconvenience.
Please leave it with me and I will revert back to you.
Could you please send us an email on info@coffeelink.com as we don't have your email address.
Thank you
Good pricing and swift response to…
Good pricing and swift response to questions - great stuff!
28 February 2026
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
Quick and easy to use with fast delivery
27 February 2026
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
Have been buying Kenya AA coffee beans…
Have been buying Kenya AA coffee beans for many years from Coffeelink. They are always of the best quality, reasonably priced, and delivered quickly.
27 February 2026
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
Only company I'll use for my coffee ..
Only company I'll use for my coffee ... great range, excellent pricing and of course top quality too. Quick delivery .. Postman always comments on how much he loves the smell as it fill the van.
25 February 2026
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
Excellent fast dispatch & delivery of…
Excellent fast dispatch & delivery of freshly roasted delicious beans
27 February 2026
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
Bad quality
I ordered Yemeni green coffee beans (unroasted) from this website, but unfortunately the quality was very poor. The beans had a strong moldy smell, and even after roasting the unpleasant odor was still present with no coffee aroma at all. The product was very disappointing, and I will not purchase from this website again.
24 February 2026
Reply from Coffeelink
Hello
We sincerely apologize for the inconvenience.
Please kindly send an email on info@coffeelink.com so as we can resolve this issue.
We apologize again for the inconvenience caused to you.
Thank you.
Quality and service
Always efficient and helpful service and a wide selection of quality coffees.
23 February 2026
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
Coffee products are great as usual.The…
Coffee products are great as usual.The real test for me is how satisfactorily problems arising are resolved. I can say that on the two recent such occasions, because of my mistakes in ordering, staff were patient and courteous, despite the extra work caused for them to put things right. Also I greatly appreciate the information on their website which helps me choose from the wide range of coffees on sale.
26 February 2026
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
Same as always
Same as always; great products and first class service that is on time and as ordered.
26 February 2026
Reply from Coffeelink
Hello, thank you for your feedback.
Enjoy your brew:)
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