Healthysupplies Reviews 38,102

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including a wide variety of healthy foods and organic options, often available in bulk. Many appreciate the efficient and prompt delivery service, noting that orders arrive well-packaged and in excellent condition. The company's customer service is frequently highlighted as exceptional, with people feeling valued and supported. However, some customers also noted issues with packaging, specifically mentioning damaged or unsealed items, particularly with bulk orders of certain products. A few reviewers reported receiving short-dated or expired chilled goods, and some experienced problems with orders being lost or delayed by specific couriers, requiring re-delivery.

What people talk about most

Product

People report positive experiences with product, often praising the wide range of high-quality items... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick delivery, with... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of goods,... See more

Order

Users describe ambiguous interactions with order. Many customers praise the straightforward ordering process,... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and reliable service, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing, shop, I’m just gutted I didn’t discover it before now. A fabulous selection of organic products at very competitive prices. I love the fact it gives the BB dates online so you can buy with... See more

Rated 5 out of 5 stars

Just wanted to say how great Healthy Supplies have been. I love their products, which always arrive fresh and in the best condition. Recently my order was lost by Evri and was immediately re-supplied... See more

Rated 5 out of 5 stars

Healthy Supplies is my go to store for nuts, seeds, pasta, vanilla, pasta sauce, Clear Spring products, recyclable bin bags and much more. Huge range of products, eco friendly recyclable packaging (we... See more

Rated 5 out of 5 stars

Super service; delivered on time today in bad stormy weather. Very large order, over 40kg, including Kimchi; this was very well protected and kept cool by special wrapping. All in fine condition and... See more

Rated 5 out of 5 stars

Healthy Supplies has a wonderful website which includes a vast array of foods available for purchase. the staff have always been extremely helpful to me and reply to emails very swiftly which is ext... See more

Rated 5 out of 5 stars

We love the quality of the nuts, dried fruit and sundries that you can supply. We often order Biona rye bread too as this can be difficult to get elsewhere. Delivery is always secure and fairly swift... See more

Rated 5 out of 5 stars

A company that you can trust to give you the highest quality products I've ordered from other well know companies and some of their product quality is questionable and I always find myself co... See more

Rated 5 out of 5 stars

I have used Healthy Supplies many times and have always been impressed with service, products and delivery. On the rare occasion I have had an issue, the matter has been dealt with quickly and effi... See more

Rated 5 out of 5 stars

I've only bought organic chocolate from Healthy Supplies so far, but I know I'm going to be one of their best customers because everything on their website looks delicious. My favourite chocolate flav... See more

Rated 5 out of 5 stars

Always excellent products & good prices, I buy all organic from Healthy Supplies & am a returning customer over many years. The packaging is great and arrival is pretty speedy. Customer service is goo... See more

Rated 5 out of 5 stars

I had a problem with a delivery that hadn’t happened and got in touch with Customer Service. Dom (a member of the team) was incredibly helpful and had a replacement delivery organised in no time at a... See more

Rated 5 out of 5 stars

A parcel was sent to Evri who delayed and then never delivered & you kindly and quickly sent a replacement with DHL. This was a quick and efficient response - much appreciated. Evri is proving a repea... See more

Rated 5 out of 5 stars

Great company , Good service , items are excellent quality and good value for money. My last order was lost in the EVRI couriers network , so the lovely people at healthy supplies , resent my order... See more

Rated 4 out of 5 stars

You have a great range of products, although i'd prefer it to be all organic and an even bigger range, but am usually very happy with your products and will keep using

Rated 1 out of 5 stars

10kg of bran flakes bulk order, arrived fairly quickly but expected to be in a large sealed bag fit for purpose but they were inside a blue plastic bag that was unsealed. No best before date etc, expo... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping with Healthy Suppliers for a few years now, and my experience has consistently been positive. They offer high-quality products at great value for money. Over time, I’ve noticed impr... See more

Rated 5 out of 5 stars

I am always so pleased with my order from Healthysupplies. Excellent quality I can rely on. Wonderfully packed safely. So glad we can help in our small ways restore and protect our beautiful oceans... See more

Rated 5 out of 5 stars

It's always a great experience buying from Healthy supplies. The ingredients are of a great quality. I was introduced to them by a nutritionist and have never looked back. I let everyone I know abo... See more

Rated 5 out of 5 stars

Love ordering all my favourite food items from Healthy Supplies. They are always affordable with great offers and excellent customer service. I highly recommend buying all your healthy foods from t... See more

Rated 2 out of 5 stars

Unfortunately they sent me chilled goods that expired 10 days later. As I ordered several of this same item, there would be no way to use them up within that time. I emailed because their site says th... See more

Company replied

Rated 5 out of 5 stars

Excellent shopping experience always and in all ways: range of goods, choice of product size/weight, eco friendly, customer service, price, quality, reliability and delivery packaging and speed. I sh... See more

Rated 5 out of 5 stars

Always arrive on time !! Great quality products and a great range !! Good communication and an added bonus being, that every purchase helps to save the planet ..

Rated 5 out of 5 stars

Always happy with Healthy Supplies and use them regularly for things that are hard to find. Love that they have so much organic produce which can be bought in bulk. The quality is always good too.

Rated 5 out of 5 stars

Done and order for collection. Staff were lovely and the items are great. The dandelion coffee is great and would definitely recommend. I will be ordering again.

Rated 5 out of 5 stars

A large choice of healthy foods to choose from. Quality will depend on time of year but so far always satisfactory. Will recommend and continue to use.

Rated 5 out of 5 stars

I saw a recipe on You Tube for a smoothie. The e mail I received that day came just in time, all the items I needed I found on Healthysupplies website. All were delivered quickly, so I had t... See more

Rated 5 out of 5 stars

Received my products in time. High quality- thats the reason why I order from this company. I like that they offer something extra in your purchase 👌

Rated 5 out of 5 stars

Good quality items, delivered in good condition. I’ve ordered from this reliable Company multiple times with never a hitch.

Rated 5 out of 5 stars

Having recently changed my whole food supplier to Healthy Supplies after poor service from one of their competitors BWF, I am delighted with the service and range of whole foods from Healthy Supplies.... See more

Rated 1 out of 5 stars

I placed an order for 5 x 1kg bags of flour. Paid for delivery but still took 9 days to arrive. When it did arrive the packages were all dated for January 2026 which is a month away. Contacted the c... See more

Company replied

Rated 5 out of 5 stars

Fantastic company & top quality products. Everything was perfect, delivery was speedy & goods well packaged. Many thanks

Rated 5 out of 5 stars

I will just say as I always say as so far nothing is different. Excellent customer service and excellent products what more can you ask for?

Rated 1 out of 5 stars

I went on to Healthy Supplies today and while searching the website I realized that they sell Israeli products. How anyone can continue to sell, and buy, these products and still call themselves "hum... See more

Rated 5 out of 5 stars

Fantastic company and my my main shop for legumes, nuts, seeds, grains and more. I like the quality, delivery, packaging, and promotions!

Rated 5 out of 5 stars

Everything was just perfect, other people in my area are so impressed, especially with the quality that I have started to get orders from people.

Rated 5 out of 5 stars

The company is very well run. Organised, always has what I need, order arrives quickly and well packed. Excellent company.

Rated 5 out of 5 stars

Quick delivery - as usual! I am pleased with the products ordered, although the courier must have dented one of the tins...

Rated 5 out of 5 stars

Ive been buying from healthy supplies for years.always fantastic products promt delivery fair prices and great comunication

Rated 5 out of 5 stars

Quick delivery of orders always. If there are any hiccups with produce the team are on it … very personal and efficient

Rated 5 out of 5 stars

Prompt delivery, no problems with orders, good quality food, well packed, no glass container ever broken.

Rated 5 out of 5 stars

5⭐️ as always!! Found my ideal tea and better priced than enywhere else! Thank you Healthy Suppliers 💖

Rated 5 out of 5 stars

Quality food , safe and well packed,quick delivery. Healthy supplies care and help save the oceans and our planet. Thankyou'

Rated 1 out of 5 stars

I am confirming the one star reviews on here are true! I ordered some items and received short dated products too. I contacted them and they said I had pay the postage. They are dishonest a... See more

Company replied

Rated 1 out of 5 stars

Along with many different nuts , I bought roasted almonds and produce was stale and smelled. I wrote to them and they asked for batch number. After their investigation, they advised there is no fault... See more

Company replied

Rated 1 out of 5 stars

I recently bought 3x1 kg bags of Goji berry, but one of the goji berry was damned, broken, no good quality. I only find out when I opened it. Contact Customer Service, they refused to replace or refun... See more

Company replied

Rated 1 out of 5 stars

The items wee not delivered to my house at 47 Rylston Road N13 5NQ Evri insists they were and they say ask a member of your family if they received it Only 2 people live in my house. They di... See more

Company replied

Rated 1 out of 5 stars

I like their products but the problem is that they don't package them properly, so they arrive damaged. I recently had a box with damaged packets of corn flour spilling all over the box. When I bought... See more

Company replied

Rated 1 out of 5 stars

First few orders went quite smoothly, although processing time can be a little slow. The last order hasn't turned up yet, it has been two weeks. Evri have had the parcel for a week, not good news for... See more

Company replied


Company details

  1. Health Food Store
  2. Online Food Ordering Service
  3. Supermarket

Written by the company

Hello, we are Healthy Supplies! We stock the widest range of organic and eco-friendly food, drink and lifestyle products online. Our selection includes free-from, vegan and gluten-free foods and you can make massive savings with our economy sized bulk packs. We’re committed to enhancing the overall health and wellbeing of our customers. That’s why, on top of health foods, we offer sports nutrition, eco-friendly home and ethical beauty products. All of our products are selected by our team, we have made it our goal to bring healthy food to everyone. High quality products, at competitive prices all delivered directly to your door! Healthy Supplies is an online health food & health products store based out of Sussex, England. International delivery is also available for our overseas customers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

38K reviews

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1-star

Replied to 91% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Warning; the walnuts were shrivelled, black and very bitter.

I put in a large order for various seeds, dried fruit and nuts for my fig and walnut bread. However, when I measured out the walnuts I was horrified to see how black and shrivelled they were. I tentatively tried tasting one and it tasted very bitter. As I had already measured out the other ingredients and put them in the bread machine, I spent ages sorting through the walnuts trying to find enough half reasonable ones to add. I managed to find 150g of the least worst for the bread and put 60g of inedible ones to one side.
However, I am not intending to use any more of the walnuts as they are old and very poor quality.
Unhealthy Supplies say that they have looked at the batch and their reply was:"our Quality team ran a series of tests on the batch of Walnuts you told us about.
These have revealed no quality issues, and they have reported all the markers of this batch are as expected."

They don't say they tasted any. However I did and they were disgusting.

They have not offered me a refund for the walnuts so I will let Trading Standards have a look to see what they think.

My advice is, do not buy nuts from this company.

Having read their reply and other reviews, I see that Unhealthy Supplies have a reputation for unashamedly selling old, shrivelled, bitter nuts and pumpkin seeds that have very short use by dates and that they say are fine to eat. I can confirm that the walnuts they sent were, on the whole, extremely unpleasant to eat and likely to make you ill. They have offered me a £5 voucher for my next order. They are living in cloud cuckoo land if they think that I will ever waste my hard earned pension ordering their low grade rubbish again. I wouldn't even put these nuts out for the birds, that's how bad they are.
Update: they have now refunded me for the walnuts but it took this review to do it. A frustrating experience but I have now ordered walnuts from BWFO.

16 March 2026
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Hi Lorna,

Thank you for taking the time to share your feedback.

We’re very sorry to hear about your experience and appreciate how frustrating this must have been.

Following your report, we carried out a full internal investigation with our Quality team. This included a review and testing of the batch in question, and no quality issues were identified. All indicators for the product were found to be within the expected specification.
That said, we fully understand that this does not reflect your personal experience, and we take all customer feedback seriously. As a gesture of goodwill, we have provided you with a voucher to apologise for the inconvenience caused.

We value your feedback and will continue to monitor product quality closely.

Kind regards,
Dom
Healthy Supplies

Rated 1 out of 5 stars

Below standard hazelnuts (10kg)

Ordered 10kg of hazelnuts which I regularly order from other suppliers. This was my first and last time with Healthy Supplies.

The hazelnuts were much smaller than normal, more like pellets than nuts, and had no flavour. My family refused to eat them.

I have had great difficulty getting satisfaction in this matter. Dom, Health Supplies, I felt was dismissive of my complaint, and was determined to haggle (not apologising but charging me for the nuts that I taken out of the box - to cook). I found his response as distasteful as the hazelnuts, and frankly even insulting. Thankfully I purchased the below par product via PayPal so I have consumer protection. It is currently in dispute. I will not be using Healthy Supplies again under any circumstances. I order 10kg bags of hazelnuts every few months, and 20kg boxes of brazil nuts twice a year.

5 March 2026
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Dear Mr Rowe,

Thank you for your review.

We have offered you a free return and a full refund for the returned nuts and we await your response.

Kind regards,
The Healthy Supplies Team

Rated 1 out of 5 stars

10kg Banana out of date in 2 weeks....

They sent me 10kg of dried banana with only 2 weeks until it goes out of date...

I asked for this to be exchanged as it's obviously a ridiculous thing to do and was offered 50% off my order.

After turning this down and again requesting it's exchanged customer service has gone silent.

Will open a chargeback if not resolved soon.

13 March 2026
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Dear Sam,

Thanks for your review.

We do ask all customers buying Bulk goods to get in touch before making a bulk purchase to request the date of the goods. I'm sorry you weren't happy with the date. We have offered you a free return with a full refund and we look forward to your reply.

Kind regards,
Dom
Healthy Supplies

Rated 4 out of 5 stars

Great products - packaging beaten up during delivery

Products were great - as expected. I deducted one star because the box used to package my order was completely bashed up when it arrived. No damage to the contents (nuts, seeds and grains) but anything small in the box would have fallen out and been lost.

24 February 2026
Rated 5 out of 5 stars

Many thanks to Healthy supplies

Many thanks for your help sending me my hair colour and taking action ASAP when Evri lost it. Although after complaining to Evri they delivered my new order very promptly and followed the same instructions thar I have always typed on the delivery form. Thanks again.

Regards
Bridget Dolores Drake

19 February 2026
Rated 5 out of 5 stars

Excellent Suppliers

I have been buying from Hralthy Supplies for some years now. I can’t recommend them highly enough. Great service and a good range of supplies. I’ll be continuing to purchase my supplements and herbals from here.

12 February 2026
Rated 5 out of 5 stars

Excellent experience

The website was straightforward to navigate as was the ordering process and receipt of items bought. Quality of goods purchased was excellent. I will return in due course to order more.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience.

Very bad experience.
My order was sent to my previous address even my new address was on delivery.
I didn't get my order till now, it's like 2 weeks or even more

27 January 2026
Healthysupplies logo

Reply from Healthysupplies

Hi Ewa,

Thanks for your review.

We send all orders to the exact address a customer confirms at checkout. We're sad to hear this was your old address. We do ask all customers to make absolutely sure they delete old or incorrect addresses from any and all of the devices and payment platforms they use, as autofill settings can often mean incorrect or outdated details are filled in.

We send confirmation emails for each order, and urge customers to check these and get in touch urgently before dispatch if anything needs amending.

We're pleased to hear you were able to retrieve your parcel.

Kind regards,
Dom
Healthy Supplies.

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