Great excitement opening the cocktail crate. Beautifully presented. Never had Bramble Cocktail before. Really liked it. Hubby happy with the Long Island Tea choice. I found the Bramble Cocktail too sw... See more
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Absolutely love these kits ! My good friends bought me the espresso martini set for my 50th - love the way its presented - all the ingredients are there with full instructions - and so delightfully pa... See more
Company replied
I ordered a whiskey sour set for my dad for Father’s Day. I had a little issue with the delivery and contacted cocktail crates who were quick and fabulous at sorting it all out in time! My dad was thr... See more
Company replied
Items very well packed and box but found the rest, pretty average. Bought two boxes, by their measurements there was not enough of the spirits to do two glasses never mind 4. So in theory I paid £40.0... See more
Company details
Written by the company
Cocktail Crates is the premier destination for cocktail gift boxes and cocktail subscriptions. With a wide variety of cocktails available, from the best selling Pornstar Martini and Espresso Martini, to an extensive range of fruit based Tiki cocktails or flavoursome gin and tonics - Cocktail Crates has something to offer every taste! Each cocktail box is hand packed and presented in the highest quality magnetic gift boxes to match the premium spirits within. Delivery is direct to your door, enabling high quality cocktails to be created in the comfort of your own home.
Contact info
United Kingdom
- www.cocktailcrates.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
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Very happy customer
Beautiful presentation of this birthday present for my son in law, good value for money, efficient delivery, thank you Cocktail Crates for good customer service.
They sent the wrong ingredients
They sent the wrong ingredients, which were expired and damaged. They then didn't respond to my complaint. Extra terrible given it was a birthday present.
My package never arrived
My package never arrived, the payment was taken and my emails sent in relation to this were not responded to.
Express shipping is not express if it takes a week
I bought the the whiskey sours gift set for my brother.. ordered on the 11th of October for his birthday on the 16th as the website states free express shipping which I assumed would be a couple of days, the gift didn’t arrive until the 19th. That’s 7 days!! Nothing express about that delivery .. although my brother was happy with his gift It was very late. I did email around day 4 of waiting and had no response. Very poor service for an overpriced cocktail kit.
I ordered 7 days ago and have heard…
I ordered 7 days ago and have heard nothing since regarding delivery (their website says 1-2 days express delivery) and despite emailing to query this, I have heard nothing from them. Lets hope they read this and respond to my email!
Good Customer Service
The delivery was prompt, the packing was secure and the box and contents looked great.
Product great, customer service could be better
Whilst the product was good quality I twice tried to contact you regarding the delivery and I could not get a response.
Very efficient service with quick…
Very efficient service with quick delivery. Contents are fabulous, good value for money.
Corrected address!
After initially messed up the order by delivery address being the billing address this was quickly put right and delivery to the intended address was completed in time
Great birthday gift for my sister
This was a birthday gift for my sister, and she loved it! Thank you!
Present.
The delivery of the item was super efficient with perfect packing. The message was perfect. This was a present for a 70th birthday so awaiting tasting. We had no idea where to buy a cocktail kit so highly delighted with our google search.
Great service and fast shipping
Great service and fast shipping. Ordered online at midday Friday, parcel arrived by 11am on Saturday!
Thanks for the quick turnaround.
Great drinks, great customer service!
I ordered a whiskey sour set for my dad for Father’s Day. I had a little issue with the delivery and contacted cocktail crates who were quick and fabulous at sorting it all out in time! My dad was thrilled with his gift, and the negroni I got for myself was up there with the best one I’ve ever had! I’ll definitely buy again, and have recommended to all my cocktail-loving friends!

Reply from Cocktail Crates
Birthday Abroad!
I live in Canada and wanted to send my brother in England a cocktail kit for his upcoming birthday. It was surprisingly hard to find one that would ship to/was in the UK and didn't cost an arm and a leg! I was so excited to find Cocktail Crates, and their shipping was FAST!

Reply from Cocktail Crates

Reply from Cocktail Crates
Great customer support and products
I had to contact the company regarding my order, and they responded very quickly and answered all my queries very efficiently.
The long island ice tea cocktail box looked expensive it was a gift that was very well received. I will use this company again without hesitation.

Reply from Cocktail Crates

Reply from Cocktail Crates
Great quality, speedy delivery
Really easy to use website, lots of lovely choice, great quality products and super fast delivery. Will definitely order from you again!

Reply from Cocktail Crates
Ordered Sunday evening and arrived…
Ordered Sunday evening and arrived Tuesday morning, lovely packaging and brilliant service

Reply from Cocktail Crates
Excellent experience and product
I spent quite a bit of time searching for the perfect gift - and definitely found it. A few issues with the delivery (due to royal mail not the company), however Cocktail Crates went above and beyond helping me resolve it.
Would definitely recommend!

Reply from Cocktail Crates
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