My account was blocked due to an alleged “second account” violation. However, the casino refused to return my remaining balance and did not provide any fair resolution. The old account they refer... See more
Company replied
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Sports betting sometimes is just fully wrong. I placed a bet and it was correct. Still cloudbet claimed it was a lost bet. I sent to their support. First time it happened they paid me. Second time it... See more
Company replied
So I'm from a location outside their permitted operating locations. Despite that tho after I played my bet they locked my account, my error and legally they had to. They did honour it though and... See more
Company replied
TOP NOTCH EXPERIENCE FROM FEB 18TH 2025 TILL NOW ALWAYS BEEN SHARP YES HAD DELAYS AND SITE ISSUES AT TIMES BUT THEY WORK TO SUIT WITH ME MY CLOUDBET I LOVE EM✅️
Company replied
Company details
About Cloudbet
Written by the company
Founded in 2013, Cloudbet is the longest-running crypto-betting platform in the world. It has processed millions of bets across its sportsbook and casino platforms, serving hundreds of thousands of users globally. As a licensed operator, Cloudbet maintains institutional-grade custody solutions and a decade-long track record of zero security breaches.
Players can bet using 35+ cryptocurrencies, from Bitcoin and Ethereum to stablecoins and emerging altcoins. Available in 18 languages, Cloudbet features live sports betting across major leagues, esports, and 3,000+ casino games from premier providers.
Thank you for choosing Cloudbet.
VISIT CLOUDBET
Contact info
You should know
3.6
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great games and great RTP
Great games and great RTP, I definitely recommend this casino to my friends.
3 November 2025
Unprompted review
Reply from Cloudbet
Thanks! Glad to hear it!
Mines(Cloudbet) bug
There is bug on this game, auto click bug, when you click "bet" button, than lose, i recorded video and sent team then they update game 2 days ago, but i lost around 800 $, warning for all
20 October 2025
Unprompted review
Reply from Cloudbet
Hi Ger, we checked with the game provider. From your videos there was an input on the mines grid. This could happen when your finger is too close to the screen on phone (like on the video you sent) or your screen has a malfunction that it's intermittently inputting.
Worst casino experience in ages
i deposited some money to this site. my setup didn’t work because the site didn’t accept my drivers license. i wanted to get my deposited money back but i can’t withdraw because i’m stuck in the verification screen. SCAMMERS!
28 October 2025
Unprompted review
Reply from Cloudbet
Hey Koen, our records show you're located in a blocked country. We can't accept documentation from regions where crypto gaming is illegal.
Limited after very short time
Limited after very short time. Asking for wager limit increase is always declined.
Instant withdrawal.
19 April 2025
Reply from Cloudbet
Hi Tanja, limits vary for different sports. To help the situation, you can place multiple smaller bets on the same event. I hope this helps!
They didn't give me my money
I had months of experience on that site, and whenever I won small amounts of money, they would deposit it for me. But when I tried to withdraw $2200, they canceled my withdrawal and asked for identification documents and proof of residence. Since I intended to gamble anonymously, I gave up on claiming my money. It hurts even more knowing that money could have been used to help my sick son.
20 October 2025
Unprompted review
Reply from Cloudbet
Hey John, we've written to your other account but licensed operators are legally required to follow KYC regulations to comply with the our licenses. This allows us to keep our players safe and that way our players know we are reliable.
massacre scammers
massacre scammers , i opened account deposited 200$ made 1.200$ on sports asked for withdrawal and they BLOCKED ACCOUNT!!! total scammers, do not ever deposit into this shit company
19 October 2025
Unprompted review
Reply from Cloudbet
Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully. We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.
They didn't give me my money
I had years of experience on that site, and whenever I won small amounts of money, they would deposit it for me. But when I tried to withdraw $650, they canceled my withdrawal and asked for identification documents and proof of residence. Since I intended to gamble anonymously, I gave up on claiming my money.
28 May 2025
Reply from Cloudbet
Hey amimix. licensed operators are legally required to follow KYC regulations to comply with the our licenses. This allows us to keep our players safe and that way our players know we are reliable.
Only play live games .. and that is sus at times.
There slots are super tight.. they have there slots to scalp everybody with no remorse. 600 spins plus without a bonus and also bought 700 free spin bonus to return 40 dollar win.
Also... the live black jack games was showing me cards way before the dealer passed them to me... either it knows 4 cards in advance... or... there's nothing printed on the cards and when the dealer pulls it from the shoe it scans and displays something it wants you to have.. thats why dealer is able to get the BJ in the oddest times
Don't play here !
A
15 October 2025
Unprompted review
Reply from Cloudbet
Hi Don, usually video lag happens when the player has a bad cellular connection or slow internet, in which case it can look like the game shows the cards earlier than the video showed the cards being scanned even when that isnt what happened.
Is this happening to you with all live blackjack or just one in particular? If you can tell us which one we can check with the provider.
One of the best sportsbook till now no…
One of the best sportsbook till now no issues from last 4 months.
19 June 2025
Reply from Cloudbet
Glad to hear it!
Cloudbet blocked my verified account…
Cloudbet blocked my verified account and froze my funds for up to 6 months without any valid reason
I’ve been a loyal Cloudbet user with a fully verified Gold 2 account, always playing fair and only on big markets. Today I deposited 2,000 USDT, placed several regular bets — and suddenly my account was blocked.
Support claimed there’s an “investigation” that could take up to six months, yet when I asked where this is written in their Terms & Conditions, they admitted it’s not mentioned anywhere and called it an “internal procedure.”
My balance of $2,300 is now frozen. No explanation, no specific reason, no clear timeframe. This is completely unacceptable and non-transparent behavior from a licensed operator.
Cloudbet holds players’ money without legal grounds. I will file an official complaint to Curaçao eGaming
14 October 2025
Unprompted review
Reply from Cloudbet
Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully.
We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes
A good site to…
A very good site to play using crypto currency. Fast withdrawal and they offer lowest withdrawal unlike other site that requires $15 upward to be able to withdraw from their site. But, it will be nice if you guys introduce more markets to choose from when it comes to sport. I realise your over start from 3.5 and it makes it very hard to decide on what to play in your site cos all the options are risky
3 June 2025
Reply from Cloudbet
Hey! Thanks for the feedback. I've shared it with the sports team!
Which sport are you speaking about exactly?
Misleading advertising — account limitation despite promises
I decided to use Cloudbet because they clearly advertise that there are no limits on winning accounts. However, after some time of regular and legitimate activity, my account was suddenly limited without any valid explanation. This goes directly against what they promote and feels like misleading advertising. Transparency and consistency are essential in this industry, and Cloudbet failed to deliver both in my case.
16 June 2025
Reply from Cloudbet
Hey Caio, betting limits may vary between different events and markets.
You can continue to place multiple stakes within the available limits shown for each selection.
Our trading team continuously reviews limits based on various factors, and we’ll let you know if there are any changes to your account!
Cloudbet Ask 6 Month For Review My Account
Hello I was regularly betting without any problem and last i place bets on russian basketball game and after that i saw my account gone blocked and when i contact them they said below..
"Your account is blocked while we conduct a betting integrity investigation."
They said they need six months to investigate this. Are you kidding guys in this modern world you need 6 month for what review there is no rules and regulations violated by me.
Is sports gaming is illigal? Why do you do like that?
16 September 2025
Unprompted review
Reply from Cloudbet
Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully. We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.
STAY AWAY FROM CLOUDBET!! SCAM SCAM SCAM
STAY AWAY FROM CLOUDBET!!!
Refuse to pay out winning bet, hands down the worst customer service!! Try any other website but this one, take my word for it do NOT use their website
Absolute scammers
Have wagered over 100k on their website and they won’t pay out a bet under $100
Imagine if it was a big winning bet, you’d never see your money
Keep telling me they’re investigating but doing NOTHING TO RESOLVE THE SITUATION
28 September 2025
Unprompted review
Reply from Cloudbet
Hi Trent,
I checked with our team and you were informed of the outcome on 30 September..
Please also note, as stated in our Terms and Conditions: “Under no circumstances will Cloudbet be liable for any damage caused by any incorrect, delayed, or abusive transfer of data via the internet."
Hope his helps!
never win .....
28 September 2025
Unprompted review
Reply from Cloudbet
Slots and other casino games are games of chance, we have no control over whether you win or lose but we're here to provide a fun time and the best user experience possible!
Reply from Cloudbet
Glad to hear it!
had an issue with withdraw and kyc, I WAS THE IDIOT lol
I had an issue with withdraw and kyc, i lost faith, but in the end it was an error on my side...all sorted and managed to withdraw...dealt with robert on live support, needless to say i owe you an apology robert, sorry, and a sorry to cloud bet for doubting you guy, i feel like a banana.
4 September 2025
Reply from Cloudbet
Aw well you're our favourite banana, Jonno
Waiting for my 150 free spins to be…
Waiting for my 150 free spins to be added is a bit upsetting
21 September 2025
Unprompted review
Reply from Cloudbet
Hey Reece, I've requested more info so we can get you those free spins!
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