My account was blocked due to an alleged “second account” violation. However, the casino refused to return my remaining balance and did not provide any fair resolution. The old account they refer... See more
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Sports betting sometimes is just fully wrong. I placed a bet and it was correct. Still cloudbet claimed it was a lost bet. I sent to their support. First time it happened they paid me. Second time it... See more
So I'm from a location outside their permitted operating locations. Despite that tho after I played my bet they locked my account, my error and legally they had to. They did honour it though and... See more
Company replied
TOP NOTCH EXPERIENCE FROM FEB 18TH 2025 TILL NOW ALWAYS BEEN SHARP YES HAD DELAYS AND SITE ISSUES AT TIMES BUT THEY WORK TO SUIT WITH ME MY CLOUDBET I LOVE EM✅️
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Company details
About Cloudbet
Written by the company
Founded in 2013, Cloudbet is the longest-running crypto-betting platform in the world. It has processed millions of bets across its sportsbook and casino platforms, serving hundreds of thousands of users globally. As a licensed operator, Cloudbet maintains institutional-grade custody solutions and a decade-long track record of zero security breaches.
Players can bet using 35+ cryptocurrencies, from Bitcoin and Ethereum to stablecoins and emerging altcoins. Available in 18 languages, Cloudbet features live sports betting across major leagues, esports, and 3,000+ casino games from premier providers.
Thank you for choosing Cloudbet.
VISIT CLOUDBET
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3.6
Average
3K reviews
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Plötzliche Kontosperrung nach Einzahlung und gewonnenen Wetten
I became a Cloudbet customer quite recently, mainly because of the many positive Trustpilot reviews. Until recently I was also satisfied.
Then something very unpleasant happened. On September 16 I was still able to make several deposits and place sports bets, which were settled as wins. Shortly afterwards my account was suddenly suspended without any prior warning. From that moment on my wallet only showed a balance of zero and both the deposits and winnings seemed to have disappeared.
I had already proactively informed Cloudbet support about a misunderstanding with a second account and was told the security team would get in touch with me. Instead, the account was suspended without further clarification.
After days of back and forth with support, I am happy to say that I was finally able to withdraw a first part of my balance. This is a very positive sign and I want to thank Cloudbet for making that possible.
At the same time, I am still waiting for full clarification regarding the remaining deposits and winnings. I really hope Cloudbet will continue on this fair path and resolve the case completely.
I trusted Cloudbet because of the many very positive reviews here, and I still hope that my case will also end with a positive resolution.
16 September 2025
Unprompted review
Reply from Cloudbet
Hey Herr, if you joined our platform from a blocked country, we are required to suspend your account to remain compliant with the law. If you believe there was any misunderstanding, please email support@cloudbet.com
Been a smooth ride so far
Been a smooth ride so far. Little hiccup with a withdrawal that was fixed by support. Great place to hang out.
23 August 2025
Reply from Cloudbet
Sweet glad to hear it!
There is an option to ask for wager…
There is an option to ask for wager limits increases for sportsbook but all of them are rejected with explanation that it's companies discretion to allow or deny. Of course all of them are rejected leaving you the possibility to wager only pennies.
9 September 2025
Unprompted review
Reply from Cloudbet
Hi Aleks, I see our team informed you that due to some breaches of rules they cannot increase your limits. I recommend placing multiple bets to reach the amount you want.
i cant withdrawal
USER: SrTramoya
So far, the vibe is really bad, to be honest. I still have several open bets, and when I try to make my first withdrawal of 111 USD, I get the error "an error just occurred" and it won't let me withdraw my funds. I tried all the networks, but none of them let me. I spoke to support, and I still haven't gotten an answer as to why I can't withdraw my funds even though my account is fully verified.
I'm hoping for a solution to modify my review, because I placed my bets at this bookmaker precisely because of the good reviews they had.
I update: I was able to withdraw normally
2 September 2025
Unprompted review
Reply from Cloudbet
Hi Fernando, I spoke to our support team and they said you haven't reached out to them at all? I recommend getting in touch with them over our 24/7 live chat or via email at support@cloudbet.com before jumping to review. I hope this helps!
It is a very good casino with a great…
It is a very good casino with a great variety of games, a feature that I really like is that it tells you the hot and cold games, but something that I would like them to implement and that not many Crypto casinos have that within the casino includes the cryptocurrency swap within the same casino
25 August 2025
Reply from Cloudbet
Thanks for the feedback! I let the team know.
I was asked to verify my account and…
I was asked to verify my account and after I did I got the message that it couldn't be verified and I can no longer log in.
jelicm548
23 August 2025
Reply from Cloudbet
Hi Jelim, I checked with the team and it appears you submitted 2 different documents of different people to verify your account so it would be automatically rejected.
We have reset your verification so you can try again.
Very quickly, my opinion was changed by the employees themselves.
unable to solve the problem with accrual of reward, lie that they fulfilled the promised accruals. In the end, the support chat began to be ignored. In general, my positive attitude did not last long. I am disappointed, but the fact is the fact, I am writing as it really is.
25 August 2025
Reply from Cloudbet
Wow thank you!
Reply from Cloudbet
Thanks so much!
You guys limited me after 1 days of…
You guys limited me after 1 days of betting. You also are making my bets take 20 seconds for them to go through so I can’t live bet
23 August 2025
Reply from Cloudbet
Hi Skylar, delays on live bets are common, especially if the event is currently in dangerball.
If you contact CS with your bet ID, they can look into this further and help remove any perceived limits.
Betting integrity investigation
Betting integrity investigation
Inbox
THEY ROBBED ME 300 USDT
22 August 2025
Reply from Cloudbet
Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully.
We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.
Fun amazing experience
Fun amazing experience! I played Mines and it's the perfect betting experience. Withdrawal and deposits went very smooth, no problems at all. I recommend this fun gambling experience.
21 August 2025
Reply from Cloudbet
Glad you're having a good time!
great experience aside from a few flaws
4 stars because everything is great except i was under the understanding that this was no KYC and i had to KYC to even take out 50$ - and one thing that really annoys me and ill be honest is that you don’t get the full amounts on rewards - that’s why i prefer use other accounts over this one but this one does stand as my #3 site i used for gambling
19 August 2025
Reply from Cloudbet
Hey Pallas, I checked with the team and your calendar rewards are working perfectly.
Please remember that rakeback is allocated 30% to your wallet and 70% to the prize calendar. So you are getting the full amount, just through different means!
a really good and smooth ui
a really good and smooth ui, fast withdrawals, it took like 45 seconds after i confirmed it (thats a good plus, you need to confirm your own withdrawal via email), fast website, no crashing, and all in all, great experience
ps. its not a fake review (sounds more fake when i claim like this but idc)
20 August 2025
Reply from Cloudbet
Wow thanks for the great review!
Cloud Bet are big Scammers they rob me ....
They are scammers they rob me the chance to withdraw and they are requesting for me to make a deposit again,and they have to many requirements The block and remove me from the group,
@Cloudbet I have more than the amount I need to withdraw and did the requirements,I did everything, but when it got to when I need to withdraw the block me they removed me from the game group my money is just there no and can't touch it,so don't tell me you checked anything you didn't
15 August 2025
Unprompted review
Reply from Cloudbet
Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully.
We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.
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