Citalia Holidays Reviews 

Knowledgeable pleasant agent who seemed to know her stuff. Gave options and suggestions. Very pleased with the trip we decided on.

Very helpful suggestions and comments from the (knowledgeable and patient) agent which helped us to finally make a booking.

Claire is the “Best”!! We've booked with Citalia for years and are well looked after, with every comfort cared for. In our sixties, we avoid early mornings and late flights. Organizing cars and especially the hotels — hidden gems I hesitate to share — is seamless. I give them 100%.

Helpful and efficient member of staff who provided relevant information about the hotel and resort.

Great customer support and prompt responses to a changing location. Professional team. Would recommend.

Listened to our ideas, found out what we wanted for a special holiday for a Pearl wedding anniversary, e-mailed a couple of itineraries and quotes within 20 minutes. Happy for me to call back and make a few changes. Superb personalised service.

We had a quote for the holiday we were interested in and Lucy helped us book the holiday and also helped us organise the flight from the airport we wanted to go from This was not available on the pick list I could see so she really made the difference. She also helped us sort out the excursion we wanted to go on. I feel I have the holiday I wanted.

Helpful and knowledgeable about the area that we were visiting, not a lot of choice regarding hotels on offer, but the agents we dealt with were good.

The agent was excellent. He had first hand knowledge of the places that we wanted to visit and was able to recommend hotels which suited our needs. He advised on whether private transfers were necessary or not in each location. He arranged for flight and train times to suit our needs. Nothing was too much trouble.

Made a last minute booking as lost previous holiday due to Middle East conflict. Katie Barton, our contact within Citalia was great and went above and beyond to get this package over the line.
All was completed in a timely fashion and now we are receiving the paperwork to support.

Great customer service and support. Our travel consultant was very knowledgeable and helped us form a wonderful multi centre holiday.

Many Thanks Team Citalia. Our holiday to Lipari was booked via the very helpful & knowledgeable consultant Tony. We were looking for an off the beaten track location & with Tony’s assistance we’re now very much looking forward to 10 days of ‘Lipari living’ - Can’t wait !

Always helpful at suggestions on where to go and stay, the staff are helpful and polite, their knowledge on places to visit and see is outstanding, they are always available when you need to make any inquiries.

We have been clients of Citalia since our honeymoon trip to Lake Como in 2012. Helen Lippe has always looked after us and treats us as individuals this year she helped us with visiting part of Italy we haven't visited before and we are sure that again the Hotels will be great and arrangements/transfers/trips will all be on time and enjoyable. We would recommend Citalia highly.

Lucy and Jimmy were both so very helpful in advising us how best to fit in all the locations we want to visit whilst in Siciliy for our Honeymoon this year. Such personable customer service. Efficient and clear. We haven't even been yet but already feel special with a lovely surprise Aperol spritz gift sent to us as a thank you. That really made our day :) We are so excited for our Honeymoon now especially as all of the stress and worry has been taken away knowing that we have Lucy there to contact should we need anything at all. Thank you so much Citalia!

Lucia was so helpful and knowledgeable about my choice of destination. She answered all my questions so as to not leave any doubts in my mind about booking with Citalia.

Artan was friendly, helpful, knowledgeable and efficient, made my booking experience easy. Would not hesitate to book with Artan again for a next Italy holiday.

The very nice lady was helpful and made he booking experience stress free. She explained everything, and nothing was to much trouble.