Chrono24 Reviews 681

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent buying experience on Chrono24. The watch arrived exactly as described, well packaged, and on time. Communication and payment process were smooth, and the escrow system gave good confidence t... See more

Rated 5 out of 5 stars

My first watch purchase experience on this site and turned out that I got the watch exactly what I wanted. Transaction went relatively smoothly. Will purchase again.

Rated 5 out of 5 stars

I am a customer buying from Singapore, bought a watch from the seller in United Arab Emirates. My first purchase on Chrono24 went smoothly and was a good experience overall. The website is trustw... See more

Rated 5 out of 5 stars

This is the second watch I've bought from Chrono24. Both purchases went through without a hitch - the dealers were honest and the watches were delivered promptly in condition as described. Love the es... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 302,538 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

681 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent buying experience on…

Excellent buying experience on Chrono24. The watch arrived exactly as described, well packaged, and on time. Communication and payment process were smooth, and the escrow system gave good confidence throughout the transaction. Would definitely buy again.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I bought two watches off Chrono24

I bought two watches off Chrono24. Both were a pleasant experience in every detail and as described. Once I contacted the service, the answer was fast and precise.

100% happy with Chrono24. It’s always worth having a look here!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

A Trustworthy Start with Chrono24

I am a customer buying from Singapore, bought a watch from the seller in United Arab Emirates.

My first purchase on Chrono24 went smoothly and was a good experience overall. The website is trustworthy, particularly when dealing with certified sellers.

I would return if I decide to buy another watch.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Chrono24 made the process easy and safe

Chrono24 made the process easy and seamless. The safety features including the escrow payment and the vetting of the vendors gave me a peace of mind. Got a watch I love and would do it again with Chrono24.

10 February 2026
Unprompted review
Rated 2 out of 5 stars

No response to my email enquiry to…

No response to my email enquiry to Chronos customer service about a watch that was advertised with papers and no original papers or warranty was included. Seller said I have to wait for the warranty card and this is the only documentation, no manual, owners booklet etc and no warranty card. Stated that the card would be delivered separately a few weeks later.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast, Efficient & Professional Transactions

So far I have had no problems with the vendors I've dealt with. They provide very clear and prompt communications. Items were secured and purchased in a very professional manner. Items were received within 3 to 5 days from purchase date.

27 December 2025
Unprompted review

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