Great service happy with item, as per seem on the website. Great communication when item is in transit safe purchase with money return.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the second watch I've bought from Chrono24. Both purchases went through without a hitch - the dealers were honest and the watches were delivered promptly in condition as described. Love the es... See more
Company replied
Have been purchased 2 times on this platform, from both independent seller and trusted dealer, and the experience was satisfied so far. Of course, those sellers I made transaction with, are real dea... See more
My very First experience with Chrono24 has been very painless and stress less! They UI are intuitive and on point. Choices of timepieces are amazing from vintage pieces to current models. Great for in... See more
Company details
Information provided by various external sources
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 302,538 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Contact info
Haid-und-Neu-Straße 18, 76131, Karlsruhe, Germany
- www.chrono24.sg
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The exchange rate C24 applied on the…
The exchange rate C24 applied on the watch was artificially inflated resulting in me losing over S$300 on an S$11,000 watch compared to if I had just bought it directly from the seller. C24 did not also disclose up front that they would be applying an inflated exchange rate. I found this out only after ordering the watch and checking Google as an afterthought. Sorry C24, this is unethical. Next time, I will look up a watch on your site but go direct to the seller instead - your Escrow services are only worth it if you disclose transparently and up front how much you will charge for them.
sellers have been responsive and…
sellers have been responsive and honorable
Professional Sales Process
The way the company handles the sales process is very professional and gives buyers a good sense of security.
Wide selection at great prices
Wide selection at great prices. Easy and secure purchasing system. Fast delivery from the vendor. High quality, authentic watch, exactly as described.
Fast and reliable delivery
Fast and reliable delivery, custom duties paid online. Watch looks authentic.
Easy to use!
Platform made it easy to search for watch models, and to check prices and discern between private sellers / dealers.
I bought quite a few times on this…
I bought quite a few times on this platform and it was ok but some years later they have expanded and the service has not been has it was I spoken to the dealer that I was not happy with the watch he said no problem send it back so I did this and contact chrono they said wait for the time limit that the dealer gives the ok and we will refund you straight away that’s what they said I was told by different employees that all was ok and your refund is done can take up to 6 work days to clear you can ask your bank they can confirm the payment is waiting to clear they said only when I contacted visa and said I want you to pull the payment back did I received a copy from the transfer with the same date as I called strange when I was told it’s been done it’s on it’s way Bull Shi:: I don’t have trust in them anymore there are manny more platforms out there and I will be using them in future by the way bought two watches last week Rolex and Tudor so they missed out I got the watches in two days both like the dealer said they were so I would be carful 👎
They force you to place the funds in…
They force you to place the funds in escrow in USD rather than the currency you are buying in and charge a rip off fx rate an top of the charges you then get from your credit card , this is on top of all the fees they are charging the vendor so you end up paying 5% more in fees than needed
Excellent product and quick response
Excellent product and quick response. Got the right watch in a wonderful box. Thanks.
Fast delivery
Purchase a limited edition watch and seller immediately post out the package once the Limited edition watch was released. Super prompt delivery.
Variety anf range of watches selection
Variety anf range of watches selection
Always good here.
I have bought quite a few watches on Chrono24 over the years. I haven't had any problems with the platform. Even when I did have issues with the watches, the sellers were quick to rectify the problems or resolve the issue.
Trusted Japanese Seller
I trust the Japanese sellers as they have always taken pride in the watches they sell.
However Fedex was very slow to deliver the watch. They even used a very poor exchange rate to charge for the GST which i believe they profited from it
This was my first time buying from eLADY Limited
This was my first time buying from Chrono24. I was quite skeptical buying online as I normally prefer to see the actual product first. But I wanted the watch so much and keep checking online for more choices and best price. The reviews are great and I trusted it and gave it a Go. Response for my query was first and my dream watch arrived with 2 days to my surprise! The Bvlgari Watch is even more beautiful then the picture. I am truly happy and will buy again
Great UI, Great Platform, Great Community
I bought two watches and the experience was great.
safe and fast shipping
safe and fast shipping
Clear indication of prices
huge selection of watches
2nd time buying
Super helpful customer service
Super helpful customer service, very responsive, and overall a fantastic experience. This site is catered to buyers.
12 Successful Purchases
This is my more than 10 times buying a watch on Chrono24
fuss free payment
Straightforward transaction
Straightforward transaction. Watch was as described and shown in photos.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








