Choicequote Reviews 

529
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant and informative. Many people highlight the excellent service received, noting clear explanations and a smooth, stress-free process. Reviewers frequently commend the exceptional customer service, appreciating the attentive and efficient approach from various team members. However, some customers also noted instances of unhelpful staff interactions, including experiences where information was unclear or follow-up communication was lacking. A few people reported feeling that their queries were not adequately addressed or that staff seemed burdened by their requests.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, often highlighting the thoroughness, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents who are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more

Rated 5 out of 5 stars

I was given this company No by a friend because it’s my 1st time getting my own insurance Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process At... See more

Rated 5 out of 5 stars

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Br... See more

Rated 5 out of 5 stars

Absolutely fantastic service by Kyle. Was completely honest and got me the best possible price even beating my current insurers plus other quotes. I would highly recommend. And once again thank you


Company details

  1. Money & Insurance

Information provided by various external sources

Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

529 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(529)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I called for a quotation today and…

I called for a quotation today and talked to Charlie, it was such a pleasure to have spoken to her.
Charlie was very professional, polite and upbeat, I have to say that after speaking to other companies previously I decided to take my insurance out with this company, thank you, Charlie for your help and professionalism

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Spoke to kian nield

Spoke to kian nield
Regarding my policy
A fantastic person to deal was very professional in handling the call
Solved my query very quickly with one fhone call
and
Will recommend to others

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Kyle Lloyd

Kyle Lloyd, is a very courteous and knowledgeable gentleman, who guided me through my new venture with ease.
A credit to the company.
Thank you

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Customer service - Kian

Always really helpful and informative. Kian always makes my life easy and can't thank him enough for the help and support through any issues or queries I have.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Kian was spot on

Kian was spot on, prepared myself to battle the usual contact centre challenges but....He was really helpful and knowledgeable , breath of fresh air. Thanks you

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Atif Khan provided excellent service…

Atif Khan provided excellent service and good value quotes for both Motor Trade and Public Liability Insurance cover. Call backs were undertaken as agreed and explanations of various policy types and features was provided where needed.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

REALLY GOOD COMPANY

My experience has been really good with this company. I spoke to Atif who explained everything to me about my policy. He was calm relaxed well spoken the quote I got was very good and I went for it straight away.
I HIGHLY RECOMMEND 5+ STAR COMPANY.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Tina gave me a excellent quote

Tina gave me a excellent quote , was so professional along the way, so I took the offer and insured for the year, great service and Tina couldn't have been more helpful, absolutely fantastic. Thanks

6 December 2024
Unprompted review
Rated 5 out of 5 stars

A refreshing change, Kyle was breath of…

A refreshing change Kyle was breath of fresh air some one actually wanted too help for and value for money, very knowledgeable in the industry remembering it isn't just the big players in the game 😀 regards Mark

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Adam Anderson

Excellent service from Adam Anderson

Very kind hearted chap . Took his time to get me the best price for my taxi private hire insurance,,
Definitely a ⭐️⭐️⭐️⭐️⭐️ service for him
Would Recommend to all my friends and family

Thanks
Habib

27 November 2024
Unprompted review

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