Attentive and responsive from the outset the team were charming, the service faultless and the product arrived perfectly packaged and on time. The product was perhaps even more beautiful than it loo... See more
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I had a great experience with this website. My lights came on time and were fully effective. Also after sales was very prompt to help and support. A five star website. --- J'ai eu une expérience... See more
The article has been shipped more than month after the announced delivery date and I haven't received any information whatsoever from the seller nor any excuse for the delay. I would have expect... See more
Company replied
I was looking for a specific lighting piece when I came across this online shop. The ordering process was smooth and straightforward, and the shipping was quick as well. Overall, the shop’s selection... See more
Company replied
Company details
Written by the company
The best in contemporary design delivered direct to your door. Contemporary furniture, modern lighting and home decor.
Contact info
18 rue au Bouët, 78490, Les Mesnuls, France
- 0185770172
- contact@chiaracolombini.com
- www.chiaracolombini.com
4.6
Excellent
552 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great experience
I had a very positive experience ordering from Chiara Colombini. Placing an order is really simple, and the quick confirmation outlines important details, including a delivery timeframe. While I was waiting for the products, I contacted Chiara's customer service to inquire whether it would be possible to speed up the delivery. While that wasn't possible due to the manufacturer, I got a clear response and the confirmation of when the delivery would happen. I got the product on the exact day expected. I recommend this site!
10 November 2022
Reply from CHIARA COLOMBINI
Thank you very much for your review. Very best, Chiara Colombini
Reply from CHIARA COLOMBINI
Dear Mike,
Thank you for taking the time to write a review, it is much appreciated.
Best regards,
Chiara Colombini
Perfect
Perfect ! The items are beautiful ! The delivery was just a little bit of a problem with GLS but I got everything in time !Thanks
3 November 2022
Reply from CHIARA COLOMBINI
Dear Maryline,
Thank you for your feedback. We are glad you like the lights ! We are sorry that the delivery process was not as smooth as it should have been.
Best regards,
Chiara Colombini
I had a great experience with my purchase, and would happily select more artwork from Chiara Colombini
I had a great experience when I purchased a recent piece of art from Chiara Colombini. The website was easy to navigate, I received personal emails from the team to notify about it's delivery status, and the lithograph arrived in great condition.
12 September 2022
I ordered a products which didn’t fit…
I ordered a products which didn’t fit and had no difficulty returning it and being refunded. Very good consumer service, trustworthy website
18 September 2022
Perfect
I ´m satisfied.
The description and pictures are consistent with the product.
8 September 2022
Everything is perfect!
We bought two products from Chiara Colombini and we had the chance to come and see them and to pick them up directly from her place. Chiara is a lovely person, truly passionated by her work and is always paying extreme attention to satisfy her clients. We love both products we bought (a lampe & one artwork) and will definitely buy from her again! Thank you very much Chiara
5 August 2022
Good Good Good
22 July 2022
Reply from CHIARA COLOMBINI
Cher Monsieur,
Merci pour votre avis !
Bien cordialement,
Chiara Colombini
Great products and service
Thank you very much Chiara Colombini for the products we selected.
The service and delivery was excellent !
We are thrilled with the pieces we selected !
20 July 2022
Reply from CHIARA COLOMBINI
Thank you for your review, we are glad that you happy with the pieces !
Best regards,
Chiara Colombini
Reply from CHIARA COLOMBINI
Thank you for your review.
Best regards,
Chiara Colombini
Amazing experience
Amazing experience. Received my order super fast and packaging more than well protected. Product exactly as described. Would strongly recommend purchasing here
9 July 2022
Great experience
Great experience. Delivered as described and on time. Company provided a personal thank you note which was very nice too. Great customer service. Great product.
8 July 2022
Reply from CHIARA COLOMBINI
Thank you for your review !
Best regards,
Chiara Colombini
Reply from CHIARA COLOMBINI
Thank you for your review.
Best regards,
Chiara Colombini
Perfect delivery!
9 June 2022
Reply from CHIARA COLOMBINI
Dear Sophie,
Thank you for taking the time to write a review !
Best regards,
Chiara Colombini
The article has been shipped more than…
The article has been shipped more than month after the announced delivery date and I haven't received any information whatsoever from the seller nor any excuse for the delay.
I would have expected at least a bulb as an excuse to come along the lamp (given the price of it)
Ikea would have done better
19 May 2022
Reply from CHIARA COLOMBINI
Dear Carolina,
Thank you for taking the time to write a review. As we explained in our email, our manufacturer HAOS moved production from France to Portugal during the month of April and that caused delays in the deliveries of HAOS lights during the month of April. Please accept our apologies for the inconvenience.
Best regards,
Chiara Colombini
Reply from CHIARA COLOMBINI
Dear Hilary, thank you for your review. Customer service is very important to us and we can be easily reached by phone for any questions ! Best regards, Chiara Colombini
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