Lumic Reviews 2,271

Reply from Lumic

Mar 31, 2026

Hello,

We’re sorry to hear about your experience.

From your description, it sounds like the motion sensors may not be detecting properly, which can sometimes happen depending on placement or ambient light conditions.

Please contact us directly so we can review your case and provide a replacement if needed — we’ll make sure you’re taken care of.

Best regards,
The Lumic Team ✨

Reply from Lumic

Feb 13, 2026

Hello Ewan,

Wow — thank you for this incredible review!
“6 out of 5 stars” made us smile 😄

Eight months on the original charge is exactly the kind of real-world performance we love to hear about.
And please thank your wife for us — we’ll be ready when you order more!

Reply from Lumic

Feb 1, 2026

Hello Johanna,
Thank you so much for your detailed feedback!
We’re really happy to hear that you’re satisfied with the lamp, the brightness and the solar performance.
Looking forward to your next order 😊

— Lumic Team

Reply from Lumic

Jan 6, 2026

Hi Rich 😊,
Thank you so much for your kind feedback! We’re happy to hear everything went smoothly with your order 💡

Reply from Lumic

Jun 27, 2025

Hi 😊,
Thank you so much for your kind feedback!

We’re so happy to hear that everything worked just as described, and we’d be delighted to have you back for more 💡🙌

Feel free to reach out if you have any questions!
– The Lumic Team 🌟

Reply from Lumic

May 17, 2025

Hello,

Thank you for your review!

Just to clarify, we specialize in lighting solutions, including innovative LED lamps and solar lights — not watches. However, if you’re looking for quality lighting products, we’d be more than happy to assist you 💡✨

Best regards,
The Lumic Team 💛

Reply from Lumic

Mar 29, 2025

Hello 👋,

Thank you for your feedback, and we’re truly sorry to read about your experience.

We have checked our system and were not able to locate any order under your name or email, which makes it difficult for us to assist you properly at this stage.

Could you please contact us directly via our support platform at support@lumic.fr? 💬 Our team will be happy to investigate your case thoroughly and ensure you receive a proper solution as soon as possible.

We take customer satisfaction very seriously and are here to help. We just need the right details to do so 😊.

Kind regards,
The Lumic Team 💡

Reply from Lumic

Mar 16, 2025

Bonjour,

Merci beaucoup pour votre retour !

Nous sommes ravis que tout vous satisfasse !

N’hésitez pas à nous contacter si vous avez la moindre question.

Belle journée à vous,
L’équipe Lumic ✨

Reply from Lumic

Mar 8, 2025

Bonjour,

Merci pour votre retour !

Nous sommes enchantés que notre produit corresponde à vos attentes.

N’hésitez pas à nous faire part de votre expérience après un certain temps d’utilisation. Nous restons à votre disposition si besoin !

Belle journée à vous,
L’équipe Lumic ✨

Reply from Lumic

Jan 11, 2025

Hello,

Thank you so much for your detailed and positive feedback! 😊 We’re thrilled to hear that you’re happy with your lights and that they arrived quickly in quality packaging. 🌟

It’s great to know you found them easy to set up and charge, and that their flexibility in color, strength, and warmth suits your needs perfectly. The quick response to movement and the efficient switch-off feature seem to be working just as intended, and we’re delighted that you’re so pleased with them that you’ve added more to your collection.

If you have any questions or need further assistance, feel free to reach out—we’re always here to help.

Have a fantastic day,
The Lumic Team.

Reply from Lumic

Jan 11, 2025

Hello,

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you’re delighted with the sleek design of our lamps and how well they work in your fitted wardrobes. 🌟

It’s great to know that the three light settings meet your needs and that you found the mounting process incredibly easy. We’re also pleased that our quick delivery and informative customer service have left a positive impression.

If you have any further questions or feedback, don’t hesitate to reach out—we’re always here to help!

Have a fantastic day,
The Lumic Team.

Reply from Lumic

Jan 7, 2025

Bonjour,

Merci beaucoup pour votre retour enthousiaste ! 😊 Nous sommes ravis que le problème ait été résolu et que vous soyez pleinement satisfait de votre Lumic en 40 cm. 🌟

La simplicité d’installation, l’intensité variable, et la détection de mouvement sont conçues pour répondre parfaitement à vos besoins, et nous sommes heureux que toutes nos promesses aient été tenues.

Merci pour votre recommandation ! Si vous avez d’autres questions ou retours, nous serons toujours là pour vous accompagner avec plaisir.

Excellente journée à vous,
L’équipe Lumic

Reply from Lumic

Dec 4, 2024

Hello Jeremy,

Thank you for your positive feedback! We're thrilled that the product meets your expectations perfectly. If you have any further questions or need assistance, feel free to reach out to us. 😊

Best regards,
The Lumic Team

Reply from Lumic

Nov 21, 2024

Bonjour George 👋,

Merci pour votre retour enthousiaste ! 😊 Nous sommes ravis que vous trouviez nos produits super pratiques et fiables. Votre satisfaction est notre plus belle récompense !


Bien à vous,
L’équipe Lumic 🌟

Reply from Lumic

Jun 11, 2024

Bonjour Élodie 👋,

Merci pour votre commentaire ! Nous sommes ravis que vous trouviez nos produits à la fois faciles à installer et pratiques. Chez Lumic, nous nous efforçons de concevoir des solutions d’éclairage qui améliorent l’expérience quotidienne de nos utilisateurs avec simplicité et efficacité. 💡✨

Si vous avez besoin d’assistance supplémentaire ou si vous souhaitez découvrir d’autres produits, n’hésitez pas à nous contacter. Nous sommes là pour vous aider et pour vous offrir la meilleure expérience possible.

Merci encore pour votre confiance et pour partager votre satisfaction,

L’équipe Lumic 🌟