chesca Reviews 

2,324
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 358 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the garments, describing them as beautiful, versatile, and made to last for years. Shoppers also appreciate the incredibly fast delivery service and state that orders arrive promptly and well-packaged. Some reviewers were not happy with the sizing, mentioning that it can feel quite confusing, inconsistent, or significantly smaller than indicated on the size guide. Furthermore, a small number of consumers pointed out that certain dresses occasionally arrived heavily creased or packed inside oversized boxes with excess plastic.

What people talk about most

Product

Consumers find product to be positive, frequently praising the high quality and beautiful designs of the... See more

Quality

Clients share positive opinions on quality, consistently praising the garments as well-made and durable.... See more

Delivery service

Customers had positive experiences with delivery_service, consistently reporting fast and prompt arrivals.... See more

Return policy

Users describe ambiguous interactions with return_policy, noting both smooth experiences and frustrating... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple online navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic fashions! Lovely coordination of clothes, that extend the range of pieces to buy, which gives varied outfits to wear in different context. For example a dress and jacket, then same or cont... See more

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(2,324)

350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dress screwed up and full of creases

My dress for a special occasion arrived in a dreadful screwed up state. Not just creases from being folded. I was going to send it back as I was so disappointed, but have asked a commercial ironing company to help.

10 February 2026
Rated 2 out of 5 stars

I recommended looking on the Chesca…

I recommended looking on the Chesca site for a wedding outfit for my cousin to wear for her grandchildren's weddings.
I bought a lovely linen and silk 2 piece for my son's wedding from Chesca about 16 years ago.
I was so disappointed to find that Chesca now sold virtually nothing in pure silk, linen or cotton. I would not pay several hundred £ for an outfit made of sweaty, cheap- looking polyamide /viscose/polyester. What a shame. I wish I hadn't suggested Chesca as a source for an outfit.

26 February 2026
Unprompted review
Rated 4 out of 5 stars

Excellent Service, impressive.

Very prompt service & goods were well packaged. Website is easy to navigate.
Sizes are in centimeters.
Ordered a cerise dress. Lovely fit, but very long, too long, will have to be altered. Lovely fit however.

23 January 2026
Rated 5 out of 5 stars

Lovely shrug

Lovely shrug. Pleased to buy in the sale as I had purchased the lovely quality dress which matches it last year. So comfortable, so flattering and easy care too.

11 February 2026
Rated 5 out of 5 stars

Great service

Great service the product arrived within 3days unfortunately it didn’t fit so had to return the item.simple return policy.

1 February 2026

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