Checkatrade.com Reviews 80,433

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 14,914 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its efficiency and reliability, often highlighting the professionalism and helpfulness of the staff. Many people appreciate the reasonable pricing and find the overall process of finding suitable tradespeople to be straightforward and quick. However, some customers also noted issues with the website, specifically mentioning difficulties in getting responses from nominated tradespeople or finding available local services. A few other people felt that the after-sales service was lacking, and some expressed concerns about the thoroughness of the company's checks on tradespersons.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers found it easy to find suitable tradespeople,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Price

Reviewers highlight positive aspects of price, with many finding quotes reasonable, fair, and competitive.... See more

Website

Users describe ambiguous interactions with the website. Many customers found the site incredibly easy to use,... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very pleased with the installation of new windows by 3Counties from the visit by the salesman and the surveyor every thing was very professional and the work started and finished on time. Ron... See more

Company replied

Rated 5 out of 5 stars

Kitchen Makeovers have replaced my kitchen cupboard doors. The job was completed in two days to a very high standard. Martin, the fitter worked diligently and I am very happy with my new look kitchen.... See more

Rated 5 out of 5 stars

I have had positive experience from Checkatrade. I've used them for over 10 years to find good quality tradespeople. You don't have to pay to use the site which is great as with some similar sites y... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

Written by the company

Welcome to Checkatrade, the UK's premier online directory and leading destination for finding top-quality tradespeople. Our platform is expertly designed to bridge the gap between consumers and trusted, skilled professionals in the trade industry. Embark on a seamless journey to elevate your home or business with our extensive range of services. Checkatrade is your one-stop hub for discovering local tradespeople, enriched with authentic, verified customer reviews to inform and guide your choices. Whether you're in the market for a comprehensive home renovation, a bespoke building project, or a simple repair, our platform caters to every need, ensuring you find the ideal professional with ease. Our reputation is built on a foundation of trust and excellence. We rigorously vet each tradesperson, guaranteeing that only those meeting our high standards are listed. This meticulous approach means peace of mind for you, knowing that your project is in the hands of a reliable, highly-rated professional. With a spectrum of services including Home Improvement, Home Services, Construction, Contractors, Professional Services, and Local Services, we are dedicated to meeting your every requirement. Our commitment to outstanding Customer Service stands us apart, making Checkatrade the definitive choice for quality, reliability, and satisfaction in the UK trade industry. Turn to Checkatrade for a straightforward, secure, and successful project completion. We're not just a directory; we're your trusted partner in making your project dreams a reality. Join the multitude of satisfied customers who found their perfect tradesperson through Checkatrade – where excellence meets reliability and every review counts.

The Checkatrade Guarantee

A helping hand, if things go wrong

A helping hand, if things go wrong
When you contact or pay a trade through Checkatrade, you’re covered by the Checkatrade 12-month guarantee of up to £1,000*. How the Checkatrade Guarantee works: 1. Contact a tradesperson through Checkatrade to register your job. OR 2. Pay securely via Checkatrade Pay-no matter where you found your tradesperson**. *Other eligibility criteria and T&Cs apply. **For customers in Scotland, payment for the work must be made via Checkatrade Pay. https://www.checkatrade.com/guarantee-terms

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

80K reviews

5-star
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1-star

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Rated 2 out of 5 stars

Used JPS roofers still damp…

I have used Checkatrade twice both times for Roofers. I hoped that the fact that they were monitored by somebody would make them attentive. But my experience as been the same both times. All over you till you pay then they dont want to come back if the work isnt up to standard. My latest with JPS roofers is still damp after 2months. I am told that it will dry out but its been over 2 months now and there is still a damp patch fortunately I have a damp meter so the juries still out.

24 March 2026
Checkatrade.com logo

Reply from Checkatrade.com

We’re sorry to hear you’ve been disappointed with your experiences. We understand how frustrating it is when you’re concerned about the quality of work and feel you’re not getting the support you need after the job has been completed.

It’s particularly disappointing to hear that you’re still dealing with a damp patch after two months and are uncertain about the outcome. If you found this tradesperson through Checkatrade, please get in touch with us by phone or through our website so the team can look into this further with you.

Checkatrade Team

Rated 5 out of 5 stars

The chap turned up at the time he said

The chap turned up at the time he said, was very Customer focused and did a great job for us. We would definitely recommend TellyTech.

22 May 2026
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Reply from Checkatrade.com

We appreciate your 5-star rating! We're so pleased with the punctuality, customer focus, and the great job our member did for you.

Checkatrade Team

Rated 5 out of 5 stars

Easy to use

Easy to use, needed a sky dish removing, spent a couple of minutes on Checkatrade, job booked, Ariel company arrived in a couple of days and did a good job of removing the dish filling in the bolt holes and even better removed all the waste.

5* will use again

17 November 2025
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Reply from Checkatrade.com

We're so glad to hear we made removing your sky dish easy and efficient, from booking to waste removal. Thank you for your kind words!

Checkatrade Team

Rated 5 out of 5 stars

💯 recommendations as they are the best

I had the pleasure of meeting Alvin and Sunny as they are very friendly, genuine and very efficient at their job.
Their communication and people skills is excellent and outstanding.
Even in this hot weather they carried on working very hard to replace my old fence and the job was completed fairly quickly.
They are excellent as they have done a marvellous job.
I have to say that they went above and beyond I am very grateful to both of them as they have truly impressed not only me but also my neighbours!
They are all amazed and have been giving me compliments on how great my New fence is looking.
Credit goes to Alvin and Sunny.
Well done guys and thank you so much.
I would definitely recommend them to everyone as the quality of work was exceptional.
I am very happy and can’t stop admiring the fence just like my neighbours!
It’s completely changed the look of my garden.

26 May 2026
Unprompted review
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Reply from Checkatrade.com

We are so pleased to hear about your wonderful experience with our member and the new fence! It truly brightens our day to know that the hard work, especially in challenging weather, resulted in such a positive outcome for you and your neighbors. We are grateful for your kind words and recommendation.

Checkatrade Team

Rated 5 out of 5 stars

Great job done for us !

Great job done for us , friendly , professional service .

23 May 2026
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Reply from Checkatrade.com

We appreciate your 5-star rating! We're pleased with the friendly, professional service.

Checkatrade Team

Rated 5 out of 5 stars

Cracked ceiling

Excellent communication, excellent service, excellent job.

20 May 2026
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Reply from Checkatrade.com

We appreciate your 5-star rating! We're glad you experienced excellent communication, service, and a great job.

Checkatrade Team

Rated 5 out of 5 stars

Efficient

Efficient, friendly and effective. Lovely people at all levels

23 May 2026
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Reply from Checkatrade.com

We appreciate your 5-star rating! We're glad you found the team efficient, friendly, and effective.

Checkatrade Team

Rated 4 out of 5 stars

New Drive

We were contacted by various trades people through Checkatrade. We explained the job & each & everyone explained the program of works & the cost & sent us estimates. The job is now completed & the company who we chose were punctual, pleasant & had a good work ethic. We are happy with the work so far, it looks great, but sometimes only time will tell the quality of the work completed.

20 May 2026
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Reply from Checkatrade.com

We're delighted to hear you had such a positive experience connecting with tradespeople through our platform. It's wonderful that the chosen company was punctual, pleasant, and delivered great work. We appreciate your feedback.

Checkatrade Team

Rated 5 out of 5 stars

Great way to find good tradespeople

We had 6 companies round to quote. From the 6, the quotes ranged from £850-£2500 for the same job. We chose the firm who's representative was the most presentable and trustworthy, and came across as honourable.

The j9b done was excellent. Jon was communicating every day on his start time, the progress of the job and provided photos and advice at the end. We chose the right person and would use him again.

23 May 2026
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Reply from Checkatrade.com

We are so pleased to hear that the representative's professionalism and the quality of the work exceeded your expectations.

Checkatrade Team

Rated 5 out of 5 stars

Easy to use and a great help making…

Easy to use and a great help making that final desision

20 May 2026
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Reply from Checkatrade.com

We're so glad you found our service easy to use and helpful in your decision-making. Thank you for your 5-star rating!

Checkatrade Team

Rated 4 out of 5 stars

It’s a great idea to use checkatrade

It’s a great idea to use checkatrade, get advice, & recommendations from all available sources. I’m a great believer in using local family run tradesmen.
When moving to a new area getting good reliable tradesmen can be difficult. Checkatrade, neighbours are a great source of help
I’m not keen on giving out my personal details. Too many databases are hacked increases risks of scams.

19 May 2026
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Reply from Checkatrade.com

We appreciate your valuable feedback and are glad to hear you find our service helpful for finding local tradesmen. We understand your concerns about personal data and security. We continuously work to ensure the safety of our users' information.

Checkatrade Team

Rated 5 out of 5 stars

Excellent transformation of our garden…

Excellent transformation of our garden and we were vey happy with the finished result. The service we had was excellent and they were on time at the time they said they would arrive. We were very happy with the price we were quoted. I would highly recommend this company. You definitely will not be disappointed with the end result.

20 May 2026

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