Checkatrade.com Reviews 80,318

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 14,914 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its efficiency and reliability, often highlighting the professionalism and helpfulness of the staff. Many people appreciate the reasonable pricing and find the overall process of finding suitable tradespeople to be straightforward and quick. However, some customers also noted issues with the website, specifically mentioning difficulties in getting responses from nominated tradespeople or finding available local services. A few other people felt that the after-sales service was lacking, and some expressed concerns about the thoroughness of the company's checks on tradespersons.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers found it easy to find suitable tradespeople,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Price

Reviewers highlight positive aspects of price, with many finding quotes reasonable, fair, and competitive.... See more

Website

Users describe ambiguous interactions with the website. Many customers found the site incredibly easy to use,... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very pleased with the installation of new windows by 3Counties from the visit by the salesman and the surveyor every thing was very professional and the work started and finished on time. Ron... See more

Company replied

Rated 5 out of 5 stars

Kitchen Makeovers have replaced my kitchen cupboard doors. The job was completed in two days to a very high standard. Martin, the fitter worked diligently and I am very happy with my new look kitchen.... See more

Rated 5 out of 5 stars

I have had positive experience from Checkatrade. I've used them for over 10 years to find good quality tradespeople. You don't have to pay to use the site which is great as with some similar sites y... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

Written by the company

Welcome to Checkatrade, the UK's premier online directory and leading destination for finding top-quality tradespeople. Our platform is expertly designed to bridge the gap between consumers and trusted, skilled professionals in the trade industry. Embark on a seamless journey to elevate your home or business with our extensive range of services. Checkatrade is your one-stop hub for discovering local tradespeople, enriched with authentic, verified customer reviews to inform and guide your choices. Whether you're in the market for a comprehensive home renovation, a bespoke building project, or a simple repair, our platform caters to every need, ensuring you find the ideal professional with ease. Our reputation is built on a foundation of trust and excellence. We rigorously vet each tradesperson, guaranteeing that only those meeting our high standards are listed. This meticulous approach means peace of mind for you, knowing that your project is in the hands of a reliable, highly-rated professional. With a spectrum of services including Home Improvement, Home Services, Construction, Contractors, Professional Services, and Local Services, we are dedicated to meeting your every requirement. Our commitment to outstanding Customer Service stands us apart, making Checkatrade the definitive choice for quality, reliability, and satisfaction in the UK trade industry. Turn to Checkatrade for a straightforward, secure, and successful project completion. We're not just a directory; we're your trusted partner in making your project dreams a reality. Join the multitude of satisfied customers who found their perfect tradesperson through Checkatrade – where excellence meets reliability and every review counts.

The Checkatrade Guarantee

A helping hand, if things go wrong

A helping hand, if things go wrong
When you contact or pay a trade through Checkatrade, you’re covered by the Checkatrade 12-month guarantee of up to £1,000*. How the Checkatrade Guarantee works: 1. Contact a tradesperson through Checkatrade to register your job. OR 2. Pay securely via Checkatrade Pay-no matter where you found your tradesperson**. *Other eligibility criteria and T&Cs apply. **For customers in Scotland, payment for the work must be made via Checkatrade Pay. https://www.checkatrade.com/guarantee-terms

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

80K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Prompt responses

Prompt responses. Reasonable pricing.
Courteous.

18 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We are so glad you had a positive experience. Thank you for your kind words.

Checkatrade Team

Rated 5 out of 5 stars

Always find great choice of contractors…

Always find great choice of contractors in Checkatrade and have always found the appointed contractor to be exceptional.

21 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 5-star rating! We're glad you consistently find exceptional contractors with us.

Checkatrade Team

Rated 5 out of 5 stars

Quality of job Arrived on time showed…

Quality of job Arrived on time showed us before and after pics Reasonable price No hesitation in recommending him

21 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your 5-star rating! We're so pleased with the quality of the job, punctuality, and reasonable pricing.

Checkatrade Team

Rated 5 out of 5 stars

Brilliant Ray

We wanted our living room and kitchen to be painted quite urgently for a family function.
We found few Painting companies from Checkatrade
and we hired Ray Painters who did the job within 2 days.
Clean good job I think they used good quality paint which dried up quickly.
Ray painters removed 2 wall fixed racks in kitchen , and cleaned our granite floor .
in fact Ray came twice as we wanted them to remove paints on the floor.
We highly recommend anyone who needs quality painting work.

13 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We are so pleased to hear that our member could complete your painting project quickly and to such a high standard for your family function. It's wonderful to know you were happy with the quality of work and the extra care they took. Thank you for your kind recommendation!

Checkatrade Team

Rated 4 out of 5 stars
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 4-star rating. We are glad you found our service easy to use and enjoyed the choices available.

Checkatrade Team

Rated 5 out of 5 stars

Very smooth process

Very smooth process. Job quickly finished to our satisfaction.

21 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your 5-star rating! We're glad the process was smooth and the job was finished quickly to your satisfaction.

Checkatrade Team

Rated 5 out of 5 stars

A wide range of trades who responded quickly

Easy to get an account set up and launch my project. A wide range of companies responded quickly. Quotes were provided and we appointed our preferred supplier - who were excellent. Didn't spend time worrying about whether the supplier would let us down.

18 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're so pleased you found it easy to set up an account and launch your project. It's wonderful that you received quick responses and appointed an excellent supplier.

Checkatrade Team

Rated 5 out of 5 stars

James was very reliable

James was very reliable. Came and sorted the work out without any problems. Would definitely recommend and use the company again when needed.

20 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 5-star rating! We're glad to hear the work was sorted without problems.

Checkatrade Team

Rated 5 out of 5 stars

Plumbing problem fixed, no fuss or worry.

The process was very easy to find the service I needed and a good plumber contacted me without any pressure.

20 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 5-star rating! We're so pleased you found the process easy and connected with a good plumber.

Checkatrade Team

Rated 5 out of 5 stars

Could not fault SMART FENCING.

Could not fault SMART FENCING.

Did exactly what they said they would do. Excellent Customer Service. Arrived on time, friendly and hardworking team, quality work, competitively priced and now have a solid/secure 19m Fence.

Would not hesitate to recommend Nelson and his team.

19 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're so pleased to hear you couldn't fault the service! It's wonderful that the team delivered on their promises with excellent customer service, quality work, and competitive pricing. We appreciate your recommendation.

Checkatrade Team

Rated 1 out of 5 stars

No response from any Checkatrade…

No response from any Checkatrade contractors for work to repair tree root damage to tarmac driveway

25 May 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We’re sorry to hear you didn’t receive any responses for your job. We know how frustrating that can be, especially when you’re keen to get things sorted.

Response levels can sometimes vary depending on the type of work and availability in your area. It may help to broaden your job details slightly or repost the request to reach more tradespeople.

If you’d like a hand with this, please get in touch with our customer support team through our website or by phone and we’ll be happy to help.

Checkatrade Team

Rated 1 out of 5 stars

This App is useless I did find 3…

This App is useless I did find 3 workers to do my work but so many were a waste of time for some reason a lot were not local so we’re not interested some replied and disappeared some didn’t turn up the 3 tradesman that k used were fine but so many are useless rude and a waste of time I did not Think Checkatrade was useful I will not use it again

20 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We’re sorry to hear this was your experience. We know how frustrating it is when you’re trying to get work sorted and don’t get the level of communication or reliability you expected.

While we’re glad the three tradespeople you hired worked out well, it’s disappointing to hear others didn’t respond, dropped off, or weren’t suitable for the job. That’s not the experience we want people to have when using Checkatrade.

Thank you for taking the time to share your feedback. We’ll make sure it’s passed on to the relevant team as we’re always looking at ways to improve how jobs are matched and managed on the platform.

Checkatrade Team

Rated 1 out of 5 stars

I needed some general garden and…

I needed some general garden and building work/repairs. Received one reply and said, yes, please come round to quote. Next comment was a simple "?". No idea what that was meant to say, so repeated previous comment to please come round. Nothing. Personaly recommendations appears to be the only reliable source to get a decent tradesperson!

15 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We’re sorry to hear this was your experience. We know how frustrating it can be when you’re trying to get jobs sorted and communication falls short.

Tradespeople should always communicate clearly and professionally, so we understand why this left you disappointed. While personal recommendations can feel reassuring, we also want Checkatrade to be a place where you can hire with confidence too.

Thank you for taking the time to share your feedback. We’ll make sure it’s passed on to the relevant team as we continue working to improve the experience for everyone using the platform.

Checkatrade Team

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