Checkatrade.com Reviews 80,488

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 14,855 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of work delivered, often noting that the jobs were completed precisely as promised and to a high standard. The staff are frequently highlighted for being friendly, professional, and hardworking, making the overall experience pleasant and efficient. Many people also appreciate the competitive and reasonable pricing, finding great value for the quality of service received. The company's quick response times are also a significant positive, with many noting prompt communication and efficient project management. However, some customers also noted issues with the website, experiencing difficulties when trying to submit reviews or finding that some nominated tradespeople did not respond to job requests. A few other people also felt that the customer service via phone could be unprofessional or unhelpful, with slow responses and conflicting information.

What people talk about most

Service

Reviewers mention positive feedback about service, with many expressing delight and satisfaction with the... See more

Staff

People report positive experiences with staff, highlighting their friendliness, efficiency, and... See more

Price

Customers had positive experiences with price, often finding it reasonable and competitive for the quality of... See more

Website

Clients share ambiguous opinions on the website, with some reviewers having wonderful experiences and finding... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting easy messaging and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent work from design to finish. Bespoke items very well made. Phil is friendly and accommodating. We’re delighted with the finished job - repairs to stairs, replacement banisters and spindles, p... See more

Rated 5 out of 5 stars

An easy way to contact local traders. Being able to read other reviews gives reassurance. Traders contacting you makes getting a job resolved so straight forward. Easy messaging and quick to respond.... See more

Rated 5 out of 5 stars

Could not fault SMART FENCING. Did exactly what they said they would do. Excellent Customer Service. Arrived on time, friendly and hardworking team, quality work, competitively priced and now hav... See more

Company replied

Rated 5 out of 5 stars

We wanted our living room and kitchen to be painted quite urgently for a family function. We found few Painting companies from Checkatrade and we hired Ray Painters who did the job within 2... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

Written by the company

Welcome to Checkatrade, the UK's premier online directory and leading destination for finding top-quality tradespeople. Our platform is expertly designed to bridge the gap between consumers and trusted, skilled professionals in the trade industry. Embark on a seamless journey to elevate your home or business with our extensive range of services. Checkatrade is your one-stop hub for discovering local tradespeople, enriched with authentic, verified customer reviews to inform and guide your choices. Whether you're in the market for a comprehensive home renovation, a bespoke building project, or a simple repair, our platform caters to every need, ensuring you find the ideal professional with ease. Our reputation is built on a foundation of trust and excellence. We rigorously vet each tradesperson, guaranteeing that only those meeting our high standards are listed. This meticulous approach means peace of mind for you, knowing that your project is in the hands of a reliable, highly-rated professional. With a spectrum of services including Home Improvement, Home Services, Construction, Contractors, Professional Services, and Local Services, we are dedicated to meeting your every requirement. Our commitment to outstanding Customer Service stands us apart, making Checkatrade the definitive choice for quality, reliability, and satisfaction in the UK trade industry. Turn to Checkatrade for a straightforward, secure, and successful project completion. We're not just a directory; we're your trusted partner in making your project dreams a reality. Join the multitude of satisfied customers who found their perfect tradesperson through Checkatrade – where excellence meets reliability and every review counts.

The Checkatrade Guarantee

A helping hand, if things go wrong

A helping hand, if things go wrong
When you contact or pay a trade through Checkatrade, you’re covered by the Checkatrade 12-month guarantee of up to £1,000*. How the Checkatrade Guarantee works: 1. Contact a tradesperson through Checkatrade to register your job. OR 2. Pay securely via Checkatrade Pay-no matter where you found your tradesperson**. *Other eligibility criteria and T&Cs apply. **For customers in Scotland, payment for the work must be made via Checkatrade Pay. https://www.checkatrade.com/guarantee-terms

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

80K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Excellent work from design to finish

Excellent work from design to finish. Bespoke items very well made. Phil is friendly and accommodating. We’re delighted with the finished job - repairs to stairs, replacement banisters and spindles, pull out under stairs cupboards, wall panelling to hall, stairs and landing plus two outside gates.

21 May 2026
Rated 5 out of 5 stars

An easy way to contact local traders

An easy way to contact local traders. Being able to read other reviews gives reassurance. Traders contacting you makes getting a job resolved so straight forward. Easy messaging and quick to respond. I know no better way to find local tradespeople.

21 May 2026
Rated 4 out of 5 stars

It was easy to find the trade i was…

It was easy to find the trade i was looking for, plus the response was speedy.
Was really pleased with the work, definitely would have them again.

21 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your 4-star rating and positive feedback! We're pleased our service was easy to use and the response was speedy.

Checkatrade Team

Rated 4 out of 5 stars

Great service from start to finish

Great service from start to finish, job completed in the time quoted and at the price we agreed, only thing is we’re told we would receive a invoice and 20 year warranty paperwork which we are still waiting for

24 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're glad to hear you were happy with the service and pricing. We're sorry to hear about the delay with your invoice and warranty paperwork.

Checkatrade Team

Rated 5 out of 5 stars

Quick & easy process

Found two candidates that might be interested, one made definitive contact & we proceeded with those within a quick timeframe! Reasonable price & quick, easy process

21 May 2026

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