CEWE Reviews 21,534

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Overall, I’m satisfied with your service, but there’s one important feature missing — something that really matters when working with large prints and enlargements. It’s the ability to adjust the... See more

Company replied

Rated 5 out of 5 stars

I used the online program to create an album, and I am very happy with the result. I really liked that the program tells you the quality of the pictures while you're shuffling them, so you don't get... See more

Rated 4 out of 5 stars

Making my album was a creative experience. I liked the features of the offline designing software of cewe. I am able to store my projects. The delivery was reliable. I saw suggestions that was helpful... See more

Rated 5 out of 5 stars

I’ve used cewe quite a few times now and every time is such a nice experience. The product is super nice and exactly like it’s described. The packet always arrived quite fast and I get informed of eve... See more

Company details

  1. Photo Printing Service
  2. Decoration and Interior Design Store
  3. Gift Shop
  4. Poster Store

Written by the company

CEWE is wereldwijd actief en de specialist op het gebied van fotofinishing. Dagelijks werken ruim 4000 mensen enthousiast aan de leukste, persoonlijke fotoproducten zoals fotoboeken, wanddecoratie, fotocadeaus, kalenders, wenskaarten, telefoonhoesjes en nog veel meer.

Profiteer van onze 100% tevredenheidsgarantie

Jij moet tevreden zijn, dat is ons doel

Jij moet tevreden zijn, dat is ons doel
Wij willen graag dat je 100% tevreden bent! Indien dat niet het geval is, dan willen wij je zo goed mogelijk proberen te helpen. Neem hiervoor contact op met onze klantenservice via 0341255400. We staan 7 dagen per week voor je klaar. Je kan ons bereiken op de volgende tijdstippen: Maandag t/m vrijdag: 09.00 uur - 21.00 uur Zaterdag en zondag: 10.00 uur - 18.00 uur

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

really bad service

I ordered christmas cards and even though the quality is fine, I am absolutely unhappy with the service. The cards arrived really late and when I sent an email asking for an update, the customer service did not even bother to reply.

19 December 2015
Unprompted review
CEWE logo

Reply from CEWE

Dear customer,

We are sorry to hear that you are not satisfied with the services of CEWE.
Due to the fact that is has been very busy at our customer service department we were not able to reply to your e-mail immediately.
However we have send you a reply yesterday in which we informed you about the status of your order.

We trust that we have informed you correctly.

WIth kind regards, CEWE Fotoservice

Rated 5 out of 5 stars

Very good tool for photo albums & rework of pictures

Great software, lots of functions and versatility. User friendly.
Very good quality and output. What you create is what you get.
Only once an issue with first few pages not properly "glued" in an album. But CST support was good and allowed me to reprint one. Good service.

Would have liked the website in English and deliveries outside of NL and BE.
(I live abroad).

23 January 2014
Unprompted review
Rated 4 out of 5 stars

fotobooks

System works well. Good contact with photo shop for paying and pickup.
However, real difficulty in attaching copy to the sine of the boook, difficulty in choosing font size.
Also have difficulty with making changes on pages that are a few back from the lastone.
In my first book some copy was missing for the cover , probably because it was added later.
room for improvement in the program.

2 December 2013
Unprompted review
Rated 5 out of 5 stars

Practical, fast and well done

It has been the third album I have made via Cewe Fotoboek and I am really glad!!
The option they suggest you to take if you don´t want to do the album all by yourself is very practical and suggest you a really nice layout! and they send you the album in a really careful way! well packed!
The customer service is really friendly and helpfull!
I recommand this website strongly!
Cheers

27 June 2013
Unprompted review
Rated 4 out of 5 stars

Very good end result. The Software could be improved

The end result of the three albums I ordered was great. Good quality paper, nice colours and well packaged.

However, the software to create the albums should be improved....not very intuitive and it is not easy to undo things without starting from the beginning. The types of albums should be better described (with regard to their differences).

13 May 2013
Unprompted review
Rated 4 out of 5 stars

High quality printing

Van alle fotoalbums die ik heb afgedrukt en ontworpen in het verleden, kon ik gerust zeggen CEWE Fotoboek is de beste van alle.
De afdruk is van hoge kwaliteit en redelijke prijs. Je zult echt krijgt wat u ziet op uw computerscherm zonder foto kalibratie.
Ik raad het product en voor de waarde van uw worden aangeboden Ik denk dat de kwaliteit perfect is.
Ik wilde 4,5 sterren selecteren, maar er was geen optie. Een halve ster naar beneden op de aanwezigheid van ruimte voor verbetering. Misschien een optie om het herschikken van foto's automatisch opnieuw (op een pagina in het boek) om meer ideeën over wat de pagina kan zien met verschillende automatische voorzieningen te geven.

Out of all photo albums i have printed and designed in the past, I could say confidently CEWE FOTOBOEK is the best out of all.

The printing is of high quality and reasonable price. You will actually get what you see on your computer screen without photo calibration.
I highly recommend the product and for the value your are being offered I think the quality is perfect.
I wanted to select 4.5 stars but there was no such option. Half a star down for the presence of room of improvement. Perhaps an option of rearranging pictures again automatically (on one page in the book) to give more ideas of what the page can look like with different automatic arrangements.

9 January 2013
Unprompted review
Show reviews in all languages. (21,534 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look