The customer services team were 5-Stars. We had a tricky situation where an expensive amp wasn’t working. Customer services shipped us an alternative amp at cost even though we had held the original... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time I have tried using this company, delivery was on time and everything as expected. My builder put up the speakers and cabling to the Amp without any issues. The sound quality is perfect! It... See more
Company replied
I bought a 7.1 in wall and ceiling speaker set up from the specialist audio company. Although I did the research for the set-up myself, they had everything I asked for, at the best price I could find... See more
Company replied
We got in touch with Specialist Audio when we were asked by our client to install some wireless speakers as part of an office refurbishment. Our usual wholesaler wasn't able to help with the informati... See more
Company replied
Company details
About The Specialist Audio Company Limited
Written by the company
The Specialist Audio Company is at the forefront of high quality home audio and architectural speaker systems. We are dedicated to helping our customers plan, purchase, and install fantastic products for everyday audio enjoyment, and we pride ourselves on our outstanding customer service. We’re particularly focused on providing integrated audio solutions which allow our customers to enjoy music, movies, gaming and sports in high quality with minimal impact on interiors.
To ensure our customers get the very best shopping experience and assistance for their project, The Specialist Audio Company operates a number of websites to cater for individual requirements.
Ceiling-Speakers.co.uk is dedicated to helping clients build high quality integrated home entertainment systems for music, film and gaming. It provides the UK's definitive resource to help you plan, purchase, install, setup and enjoy a range of quality home audio solutions. Our highly experienced team of experts, along with our carefully curated product line-up, will help you achieve audio nirvana regardless of your product knowledge.
CeilingSpeakerWorld.co.uk is quite possibly the UK’s best online retail store for custom installation speakers, multi-room audio equipment, and home cinema products. If you already know which combination of products you need, then Ceiling Speaker World is the place to visit, with its extensive product catalogue from quality manufacturers, competitive prices, package deals, and large stocks available for free next day delivery.
SpeakerPoint.co.uk is home to all things audio for the home, garden, and on the move. With an extensive product catalogue consisting of great products from quality manufacturers, hard to beat competitive prices, great value package deals, and free next day delivery, Speakerpoint is the perfect place to browse for your next audio purchase.
The Specialist Audio Company is proud to be a Sonos Platinum Dealer, and we know their products inside and out. In fact, all our staff use Sonos in their own homes! So when you buy Sonos products from us, you know you’re getting the very best advice and professional aftersales support.
Contact info
Plough Lane Studios, 7 Plough Lane, TW11 9BN, Teddington, United Kingdom
- 01932 505124
- sales@specialist-audio.co.uk
- www.ceiling-speakers.co.uk
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Used before, fast, is a company with a real customer service.
28 November 2024
Reply from The Specialist Audio Company Limited
Hi Vincenzo
Thank you for taking the time to leave us a review. We really appreciate the feedback, and I'm glad we could help on this occasion, and hope you enjoy your new Products .
Kind regards
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Andy
Thank you for your feedback. We really appreciate you taking the time to leave us a review. We're glad that your shopping experience with us was smooth and straightforward, and that you're enjoying your new speaker system. We look forward to helping you with more audio purchases in the future.
Kind regards
The Specialist Audio Company
Great comms and advice. Thanks!
Great comms. Great service. Pre purchase advice by email was first rate and really helped me
20 November 2024
Reply from The Specialist Audio Company Limited
Hi Anish
Thank you for taking the time to leave us a review. We really appreciate the feedback, and we are glad we could help on this occasion, and hope you enjoy your new speakers for many years to come .
Kind regards
The Specialist Audio Company
10/10 start to finish the product is…
10/10 start to finish the product is fantastic..
21 November 2024
Reply from The Specialist Audio Company Limited
Hi Ben
Many thanks for taking the time to leave us a review. I'm glad we could help find the right speaker for your requirements.
Kind regards
The Specialist Audio Company
Very easy to.set up
Very easy to.set up. Sound good initially. But its a bare room. Will be so much better once the furniture is it
11 November 2024
Reply from The Specialist Audio Company Limited
Hi Tristan
Thank you for taking the time to leave a review. It's good to hear that the installation and setup of your Bluetooth speakers was straightforward. And yes, an empty room will be a bit 'live', so the sound will definitely improve once everything is in place.
Kind regards
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Ben
Thank you for taking the time to leave us a review. We really appreciate the feedback, and I'm glad we could help on this occasion, and hope you enjoy your new speaker.
Kind regards
The Specialist Audio Company
Easy to do business with
Very clear information on the website enabled me to make an informed choice. Competitive pricing. Delivery exactly as advertised, what's not to like?
30 October 2024
Reply from The Specialist Audio Company Limited
Hi Kevin
Thank you for taking the time to leave us a review. We really appreciate the feedback, and I'm glad we could help on this occasion, and hope you enjoy your new speaker.
Kind regards
The Specialist Audio Company
Technical sup[port I received
4 November 2024
Reply from The Specialist Audio Company Limited
Hi Christina
Many thanks for taking the time to leave us a review. We're glad we could help.
Kind regards
The Specialist Audio Company
Great price and swift delivery.
8 November 2024
Reply from The Specialist Audio Company Limited
Hi Geoff,
Many thanks for taking time to leave us a review, it is very much appreciated. Companies like ourselves rely on good feedback and good reviews for our business to succeed, we pride ourselves on offering competitive pricing, help and advice where small business's like us excel. We do hope you enjoy your new Sonos products for many years to come, although we would like to know what we could have done better on your order this time? so in future we keep up our 5 star service, help and advice our customers have become used to.
kind regards
The Specialist Audio Company
Fantastic customer service
Fantastic customer service, advice and communications from Tom. Highly recommended. Will definitely be coming back to these guys for my next purchases
22 October 2024
Reply from The Specialist Audio Company Limited
Hi Martin
Many thanks for taking the time to leave us a review. We really appreciate the feedback. Good luck with the project and I hope we can help you with further purchases in the future.
Kind regards
Tom
The Specialist Audio Company
Quick knowledgable response
Quick response with knowledgable and helpful reply.
Delighted with all their assistance
Very helpful indeed
21 October 2024
Reply from The Specialist Audio Company Limited
Hi Robin
Thank you for taking the time to leave us a review. We really appreciate the feedback, and I'm glad we could help.
Kind regards
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Lucia
Thank you for taking the time to leave us a review. And great to hear that you're enjoying the speakers.
Kind regards
The Specialist Audio Company
Dogs Bollocks
This company gave me banging service, great advice and super quick next day delivery. I haven't unpacked the parcel yet as I am not quite ready to yet and I want to keep them safe, but the auditory anticipation is high.
24 October 2024
Reply from The Specialist Audio Company Limited
Hi Alex
Thank you for taking the time to leave us a review. We really appreciate the feedback. I'm glad we could help with your purchase, and I've no doubt you will enjoy the speakers once installed.
Kind regards
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Bridget
Thank you for taking the time to leave us a review. We're glad you found the website easy to use.
Kind regards
The Specialist Audio Company
Excellent
Smooth ordering, speedy delivery, packaged really securely, great product that sounds so much better and louder than expected 😁
22 October 2024
Reply from The Specialist Audio Company Limited
Hi Julie
Thank you for taking the time to leave us a review. And great to hear you're enjoying your new speaker.
Kind regards
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi John
Thank you for taking the time to leave us a review. And we look forward to helping you again in the future.
Kind regards
The Specialist Audio Company
Excellent service
Excellent service - reliable, efficient and competitive. Thoroughly recommended.
18 October 2024
Reply from The Specialist Audio Company Limited
Hi Richard
Thank you for taking the time to leave us a review. We really appreciate it. I'm glad we could help recommend the right speakers for your requirements, and look forward to assisting you again in the future.
Kind regards,
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Mark
Thank you for taking the time to leave us a review. And we look forward to helping you again in the future.
Kind regards
The Specialist Audio Company
Sonos amp 8 jbl speakers large private indoor swimming pool
Can’t fault them. Very willing and helpful with the questions and ideas I had. He was very informative and gave me some ideas after some back and fourth. Highly recommend to anyone.
7 October 2024
Unprompted review
Really fast prompt delivery and well…
Really fast prompt delivery and well packaged as well. Thank you - would definitely buy again
17 October 2024
Reply from The Specialist Audio Company Limited
Hi Bejjel
Thank you for taking the time to leave us a review. And we look forward to helping you again in the future.
Kind regards
The Specialist Audio Company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.