Casa Maria Reviews 

2,141
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 418 reviews, reviewers overwhelmingly had a great experience with this company. Customers often praise the fantastic quality of the outdoor furniture and pergolas, describing them as exceptionally sturdy, beautifully designed, and straightforward to put together. People frequently appreciate the prompt delivery services along with the friendly, helpful, and professional attitude shown by the delivery and installation teams. Some reviewers were not happy with unexpected delivery delays and extended waiting times for their items to finally arrive. A few other people also felt that receiving products with minor damages or missing components created frustrating hurdles during the assembly process. Additionally, consumers noted occasional communication challenges when trying to resolve these customer service issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and design.... See more

Delivery service

Consumers find delivery_service to be positive, highlighting prompt arrivals and excellent communication.... See more

Quality

Users describe positive interactions with quality, noting that the furniture and pergolas are sturdy,... See more

Service

Reviewers mention positive feedback about service, noting an easy online ordering process and helpful... See more

Staff

Clients share positive opinions on staff, frequently highlighting the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ordering to delivery was 7 days, amazing service. Our set arrived perfectly packaged delivered by Steve who was a great guy and helped me to get the huge boxes to a safe spot on the driveway. T... See more

Rated 5 out of 5 stars

Quick delivery with very good communication from delivery company. Split zone Pergola is beautiful, really well made and has been perfect during the heatwave this year. Put up by 2 people with no pre... See more

Rated 5 out of 5 stars

We did send a virtual message and the company did respond within 24 hrs . The service was great and order process easy online . Delivery & installation was within 10 days . The team were friendly, an... See more

Rated 5 out of 5 stars

Absolutely over the moon with my garden furniture! Arrived exactly when they said it would, very well packaged and a doddle to put together. It has finished off our garden very nicely, it is great val... See more


Company details

  1. Furniture Store

Written by the company

CASA MARIA is a UK-based home and outdoor living brand specialising in premium furniture, luxury aluminium pergolas and stylish living spaces designed to transform the way people enjoy their homes. Founded as a family-run business, our goal has always been simple: to offer beautifully designed products that combine style, comfort, quality and honest value. We believe creating a beautiful home should feel aspirational, but still achievable. That is why we work hard to offer premium-looking indoor and outdoor furniture at fair, accessible prices, without unnecessary luxury-brand mark-ups. Over the years, CASA MARIA has grown from a small online furniture retailer into one of the UK’s fast-growing home and outdoor living brands, helping thousands of customers create elegant spaces to relax, dine and entertain with family and friends. Today, our carefully curated collections include aluminium pergolas, garden furniture, dining tables, bedroom furniture, sofas and outdoor accessories. Our pergola ranges have become especially popular across the UK thanks to their modern architectural designs, integrated features and strong build quality. Every collection is selected with a focus on contemporary design, practicality, durability and value for money. Whether customers are upgrading a garden, creating an outdoor entertaining space or refreshing their home, our aim is to make stylish living more accessible. As we continue to grow, we remain committed to the personal service and customer-first approach that helped build the company from the beginning. From pre-sales advice through to delivery and aftercare, our team works hard to provide a smooth and supportive customer experience. Our brand direction, “Your Home, Redefined.”, reflects our vision for the future — helping customers transform everyday spaces into beautiful places to live, relax and entertain. Thank you for supporting CASA MARIA.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,141)

416 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful garden furniture set

Delivered earlier than expected. We put it together ourselves was pretty straightforward. Beautiful seating l shaped with thick comfy seat pads. The whole family is delighted with the furniture it looks very classy. Affordable pricing too.

24 June 2026
Rated 5 out of 5 stars

Excellent product

Product arrived safely and on time.
Easy to erect everything necessary had been supplied.
Product went together with no problem.
End result is very pleasing and we are already enjoying the benefits.product is definitely a quality product and well designed

29 June 2026
Rated 5 out of 5 stars

Excellent

Excellent, love the furniture, so comfy,strong highly recommend!
Delivery driver was so helpful ! All in all very happy 😊

23 June 2026
Rated 4 out of 5 stars

Love my new Pergola

Order process and information was good (albeit the pay 50% up front option disappeared so had to pay in full). Stephen at the Runcorn Office was really good, responsive and helpful. The Pergola arrived on time and was erected by Daniel and Tyler. Very tidy, very professional and job was completed in 3 hours. Good instruction from Daniel and it looks fabulous, very high quality. This would have been a 5 star review if Casa Maria took away the packaging or provided a paid option to do so. Small point in the scheme of things but left me with a bit of a problem.

16 July 2026
Rated 5 out of 5 stars

Brilliant company from start to finish

Absolutely Brilliant company to deal with so so pleased with the 6x3 motorised Pergola
High quality and more reasonable than other quotes by a country mile (looks same product!)
Fitters were fantastic friendly professional and tidy
Thk you Daniel Steve Neil and Charlie
Highly recommended

2 July 2026

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