Carwow Leasey Reviews 

1,348
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 796 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and supportive staff for making the vehicle leasing process smooth and completely straightforward. Many people highlight the exceptional communication and quick responses from advisors who guide them every step of the way from inquiry to delivery. However, some people mentioned issues regarding unexpected delivery delays and constantly changing timeframes that disrupted their plans. A few reviewers also noted that communication became unclear or unhelpful as delivery dates approached, leaving them waiting without proper updates. Some consumers expressed frustration when trying to get firm answers about their vehicle arrival status.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that representatives are consistently professional,... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, hassle-free process... See more

Customer service

Clients share positive opinions on customer service, highlighting professional, helpful, and responsive... See more

User experience

Customers report positive experiences with user experience, highlighting that the process is smooth,... See more

Delivery service

People report positive experiences with delivery service, noting that vehicles frequently arrive on time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jamie at Carwow Leasey was great. Another supplier let us down, but he managed to get me a last minute deal on exactly the car I wanted for a great price. Process was smooth, fast, and flawless.... See more

Company replied

Rated 5 out of 5 stars

Right from the start and throughout the process, Carwow Leasey, were friendly, very competitive, helpful, communicative and determined. Especially Simon Butler, who held our hand and put us right o... See more

Rated 5 out of 5 stars

We found ourselves in the unfortunate position of going from 2 cars down to none overnight. We approached carwow leasey to help us find the car that we wanted in as short a timframe as possible. Ralph... See more

Company replied

Rated 5 out of 5 stars

Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,348)

758 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 service

I was very pleased with the whole process from start to finish. Simon Pitney-Baxter was incredibly helpful, secured me an excellent deal, and was always quick to answer any questions I had. I would thoroughly recommend his services.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Your sales executive

Your sales executive, Calum, was so helpful from the point of initial enquiry through to us placing our order. Even when there was an issue with stock levels, Calum kept the communication going and offered various solutions, along with a better finance deal compared to what he had previously put forward, thus providing us with an overall saving. Great service!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Olivia Gardener and her colleagues were…

Olivia Gardener and her colleagues were an absolute pleasure to speak with!

Although the original car I was gonna get had an electrical fault, Olivia ended up finding me the same car for a little bit cheaper which was awesome!

10/10 would recommend!😁

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Very pleased with the process from start to finish. Simon Pitney-Baxter was a great help and got me an excellent deal, and answered all my questions promptly. Thoroughly recommended.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Second time leasing a car, made easy!

This is my second time leasing a car and I am very happy with Carwow and Maxwell.

Maxwell was excellent with his communication and explained everything to me clearly. Any issue I did have was dealt with quickly.

I'm very happy with the car I have and I am comfortable that if anything is needed they will be there to help.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Just got my new Tesla Model Y sorted…

Just got my new Tesla Model Y sorted through CarWow and couldn't be happier. Sven made everything incredibly easy and stress-free. The entire deal went through without a single issue. Brilliant service all round—thanks again, Sven!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

The team not only sourced a great deal…

The team not only sourced a great deal and helped me navigate the lease process, they also handled a challenge late in the pre lease process extremely professionally and with courtesy. Would not hesitate to work with Carwow Leasey again.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service and super friendly

Great service and super friendly. From explaining our options to ordering the car, Ella made the process really easy to understand and got everything sorted for us really quickly.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

First point of contact was Richard

First point of contact was Richard, I told him my requirements and found the car and colour i was wanting to lease, after that everything went very smoothly, the admin team were in constant contact throughout the process, my car was delivered on time and received a courtesy call from Richard to make sure i was happy with everything. Would use again for sure.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Alanah Antinoro was incredibly helpful…

Alanah Antinoro was incredibly helpful from start to finish. Answering all my questions and concerns in a timely manner whilst always ensuring that I had everything I needed. The aftercare has also been exceptional since the car was delivered as well.

13 July 2026
Unprompted review

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