Another amazing Kit from Caroline Hirons. The kits are so well thought through, every product is added with purpose. Whilst the individual items are high end and live to be expensive when purchase... See more
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Great products. I'm a big fan of the skin rocks moisturiser, really look forward to trying the rich version. I am new to the retinoid products but look forward to trying both 1 and 2. The bookend... See more
As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the... See more
Company replied
Caroline Hirons is the goddess of skin care. Her products are amazing and her kits always contain brilliant products saving you so much money. So recommend this fabulous company 👏🏻
Company details
Written by the company
A globally qualified advanced aesthetician, Caroline has over 37 years of experience in retail, including 25 years in skincare, consulting and advising for retailers and brands in the skincare industry. Since starting her blog in 2010, Caroline's no-nonsense approach on what you need and don't need to put on your skin has led her to be named 'The Skincare Queen' by her millions of followers around the world. Her book, Skincare, is the UK’s bestselling beauty book of all time and it won the British Book Awards Non-Fiction Lifestyle Book of the Year 2021. Caroline believes the future of beauty relies on science and education. She wants to dispel ingredient myths, clarify what products do and don’t do, and generally empower people to become experts in looking after their skin.
Contact info
United Kingdom
- store@carolinehirons.com
- www.carolinehirons.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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I am never disappointed when it come to…
I am never disappointed when it come to Caroline Hirons products and kits. The value is unbelievable and can’t be beat.
4 December 2023
Easy to order and prompt delivery
4 December 2023
Amazing as always
Amazing service as always. Team CH go above and beyond getting their kits out, and such fantastic value. Thank you 💛
22 November 2023
Fast delivery and great products
Fast delivery and great products! Happy with the service and would always recommend shopping with Caroline Hirons and Skin Rocks!
22 November 2023
Very nice indeed !
22 November 2023
Great products!
14 November 2023
Satisfied Customer
I’ve placed a couple of orders with the Caroline Hirons shop, and both been handled perfectly. Quick dispatch, tracking communicated at all stages. Excellently curated kits, fabulous products.
17 November 2023
Fabulous as always
6 November 2023
The products are lovely but I was not…
The products are lovely but I was not expecting to pay import duty on them.
13 November 2023
Fantastic Skincare
The bags with products which i have bought a few times already is really fantastic. It gave me a chance to try new products which I would not have done frankly speaking. I am now always buying your special products in the bag (sorry i forgot what you call it) as it's just such a fun way to try skincare.
I also appreciate your honesty so trust what you select and also your skincare line.
3 November 2023
Very good service
6 November 2023
Ordered
Ordered, item missing contacted to return as was a gift they said they would get the missing item out next day this didn’t happen. I requested a return and they are now ignoring me
3 November 2023
Reply from carolinehirons.com
Hello Katie, we are sorry that you feel ignored by our Customer Service Team. We have been in communication with your replacement item and have shared our returns policy with you. We now await your returned order and will be in touch with your refund. Lucy, Team CH
Great products
Great products, quick delivery and fabulous bag! Will definitely buy again as it allows me to try products that I wouldn’t have thought of buying.
18 October 2023
Excellent products
Excellent products, excellent support and information on products and how to use them ...very helpful . Quick response and delivery overseas ... absolutely LOVE Caroline Hirons ❤️
18 October 2023
So easy to shop and check out
So easy to shop and check out! Done in seconds. Love the moisturiser can’t wait to try the new rich one!!!
18 October 2023
Easy to spend money
Easy to spend money, due to both the excellent products and website structure.
18 October 2023
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